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The author:(作者)左published in(发表于) 2013/11/12 0:19:27 Wuhan Bureau of prevarication does not accept complaints from people being criticized
Website of Wuhan, November 11 (reporter Rong Xianming Li Rusheng) October 10 network reported the user complaints developers illegal sales of Wuhan Bureau of mutually making excuses will not be accepted arising from relevant authorities attention and concern. Recently, the Wuhan municipal Bureau of "treating high accountability," leading Group Office has dealt with the matter and to inform the net: criticized parties in the system, admonishing talking to the staff.
After Wuhan municipal Bureau of monitoring investigations into understanding network reflect the information is true. 85,482,248 answer the phone on the day staff staff surnamed LU for real estate development and market supervision Department, 85,482,303 phone Ko last names to petition the waiting room personnel, 85,482,039 phone to letters and calls Department surnamed Zhao personnel.
Wuhan Bureau of communications said: in accordance with the requirements of the first-be-inquired, in particular as head of Office, develop and market supervision Department surnamed Lu who, upon receiving public complaints after the call failed to timely processing of complaints reflect problems, but two buck, has refused to accept, resulting in complainant is not satisfied with, and reflected to the people's daily, which caused some impact. Cadres in party and Government organs of Wuhan, according to the municipal party Committee and Government on the "Atlantic lazy" interim measures of accountability ("2011"), the Bureau decided, surnamed Lu criticized the comrade in the global system, ordered a public apology; surname Ke, Zhao admonishing the gay talk.
Wuhan Bureau also said that in nearly three years, the Agency vigorously deepening "cure Yung accountability", optimize developmental environment and governance expertise, especially in my party mass line education practice activities are, but ignores the complaints of the people, "four-way calls, the prevarication three times" phenomenon, fully reflects the bureaucracy of a limited number of staff I. Global system of cadres must seriously draw lessons. By analogy, seriously investigate and deal with problems at work, strict implementation of the accountability system, increase the intensity of management.
人民网武汉11月11日电 (记者荣先明 李如胜)10月10日本网报道《网友投诉开发商违规售楼 武汉房管局互相推诿不受理》事件引起相关部门重视和关注。近日，武汉市房管局“治庸问责”工作领导小组办公室就该事作出处理并向本网通报情况：在系统内通报批评当事人，相关工作人员进行诫勉谈话。
经过武汉市房管局监察室调查了解，网络反映情况属实。当日85482248接电话人员为房产开发与市场监管处鲁姓人员，85482303接电话人员为信访接待室柯姓人员，85482039接电话人员为信访处赵姓人员。
武汉房管局通报称：按照首问负责制的要求，特别是作为业务主管处室，开发与市场监管处鲁姓人员，在接到群众投诉举报电话后，未能及时处理投诉人反映的问题，而是相互推诿，拒不受理，造成投诉人不满，并向人民网反映情况，对该局现象造成一定影响。根据市委、市政府关于《武汉市党政机关干部“庸懒散”行为问责暂行办法》(武办发【2011】33号)，经局领导研究决定，对于鲁姓同志在全局系统通报批评，责令公开道歉；对柯、赵姓同志进行诫勉谈话。
武汉房管局还表示，近三年来，该局大力开展深化“治庸问责”、优化发展环境的专项治理工作，特别是我局正在开展党员群众路线教育实践活动，却发生漠视群众投诉的“四通电话、三次推诿”现象，充分反映我局少数工作人员的官僚作风。全局系统干部要认真吸取教训。举一反三，认真查处工作中存在的问题，严格落实首问问责制，加大管理力度。
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