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The author:(作者)左published in(发表于) 2013/11/12 11:56:01 Double 11： pie， anti-trap
Double 11: pie, anti-trap-11, double 11, online shopping Carnival, online shopping traps-IT information Double 11: pie, anti-trap
Remind users of the Consumer Council, Guangdong Province: online shopping to choose credible businesses fear that unscrupulous profiteers "fishing".
A few days ago, network merchants in Guangzhou haizhu creative industry Park, shopping mall a number of ladies ' flagship brand is stepping up efforts to prepare in order to "double 11" Cyber tide comes.
On November 11, from ordinary lives became popular with young people in hot pursuit of "singles day", now play became big, crazy for "double 11 Shopping Festival." Reporter search keywords "double 11", at least 5000duowantiao results can be found, and is continually being updated at any time.
"Double 11", not only is the online shopping Carnival, Liars lumpy "father" the golden age. CC through this newspaper in Guangdong province to teach the users how to avoid online shopping pitfalls.
Reporters spike business, Zhao jianyong (apart from signature,)
Crazy
10 minutes last year 250 million RMB yuan
How many online shopping today mad men "get" online "cheap"? Reporters yesterday from the provincial Council was informed that the annual "double 11" appears consumers "shopping" with the business "Dad" fly together. Last year, only on November 11, cat with Taobao's transaction has 19.1 billion yuan, its magnitude, involving consumers, notched up record. Only on November 11 last year, the day zero just after just 10 minutes, Chinese Internet users at Taobao, "double-11 shopping Carnival" cumulative consumption of 250 million Yuan. Clothes, shoes, toiletries, electronics and other goods immediately to the number of Internet users "mop-up" or even many commodities were emptied by Spike, climax of the network started a shopping spree.
Danger
While driving to Internet "get red envelopes"
Not crazy, only crazier, Zhejiang, is used to describe this couple: husband pony car driving license plates are being frozen out were stopped by the police, was found while driving and Internet access, regardless of danger to complete a wife over to grab "red envelopes" tasks, and finally, the colt was deducted 14 points.
"The annual Shopping Festival not to be missed" Netizen "grid" view on November 11 has been a consumers gala day, usually covering her tight purses hold money lust, have given up just waiting for a bold play on that day. (Chuanxin)
Sorry
Just 9% think online shopping benefits
Last year's "double 11" after the media held a "double" consumption survey, survey, 21.54% of netizens said the day "didn't take a penny", users spend on 26.53% "0~500" 2.9% users spent "more than 10,000". "Do you think affordable" small surveys, has 91% users think online shopping items "not affordable", only 9% users chose "practical".
A Netizen named "sister very angry" recently Tan themselves on the Internet last year, "two 11" Cyber shot. As shown in the screenshot, the user last online 19 items. So she bought three caps have basically no wear; two pieces of half-price clothes because of events does not correspond, can't put back and bought a lot of extra cell phone case. "After buying the next day, I just want to cut your hand. "" Sister very angry "now in retrospect, still regret their purchase behavior and incredible, and I recommend:" we must stabilize this year! ”
(Chuanxin)
Capacity increase
Taobao customer service tip bearing capacity increased by 25 times
"Double-11 stayed up all night without sleep to buy, order can not pay, shows the system is busy lining up, waiting for half an hour, payment page is finally back to normal, but due to a timeout orders were canceled. Only new form, results and lined. Waited until 2 o'clock in the morning are not bought. "Taobao buyer Wong said last year," double 11 "because payments do not shun, she" hopes "a few times.
Taobao insiders described 2012 "double 11" first minute, there are over thousands of buyers flocked to cat. E-business research center of China's latest "double 11" Cyber sale user experience data referred to in the letters and participate in the "double 11" Cyber promotions users, approximately 45% per cent of respondents said that in "two 11" day of shopping is not smooth, segments of the Web browsing, prepaid, payments, and other problems.
In this regard, the Group technical Vice President Liu Zhenfei Ali told a press conference, and this year for "double 11" ready to Web site hosting level is 1 time more than doubled last year, influx of cats can support hundreds of millions of Internet users in the country at the same moment, no hysteresis is happening, "cats, Taobao, mobile wireless client's carrying capacity, but this year was increased to 25 times last year. ”
For help
The one "no-opportunity" do?
Confiscation of bank card credit card
Netizen Xiao Zhang and his wife were white-collar workers, monthly salary is 6,000 yuan. Chang told reporters that his wife was the main way to pass the time is online shopping. "Last year with ' 11 ' on my credit card a couple of little more than 20,000 yuan, buy a lot of things on it's meaningless. ”
This year's "double 11" again, small in the case of persuasion failed, anger and "confiscation" wife bank cards for online transactions, credit card, and may even withdraw money bank card "confiscation".
(According to the cities evening news)
Go directly to the Bank online banking
Two days ago, a Netizen named "Butterfly" at a forum in Fuzhou issued an article entitled "who's gonna stop my girlfriend double 11 crazy? "Post to netizens" distress ".
A Netizen named "Butterfly" said in his post, his girlfriend came home every day, "like horse-hungry Wolf on Taobao wantonly plundered". Looked girlfriend shopping cart full of goods, "butterfly," says his heart bleeds, shouted "to talk about feelings hurt! "On one side is the girlfriend on one side and wallets, open on both sides. In desperation, "butterfly," posted online, I hope netizens weapon.
Post, immediately aroused resonance with men. A Netizen named "bnmkk" said, can log on to girlfriends PayPal password wrong three times, "cuts off its feed." Netizen Liu Chanwei a glance out the weak point, "Alipay password wrong three times, unlocking the next day", double day of 11 0 o'clock Rob, even before then. Another user said, bank counters closed online banking, this sounds feasible. (According to the xiaoxiang morning post)
Seven major traps
"Lazy" Beware of "phishing"
Guangdong Province this year, according to the Consumer Council "two 11" before the online consumer monitoring results, summarized the most prone to this year's "seven major traps." Which, Xiao Board will reminded, according to in previous years and recently of network purchased situation, some hopes in double 11 day will cheap do fishing hands of consumers, often take a "lazy" of method, is first search "cash coupons", and "double 11 bonus", keywords, then in selected of "most arrived" page all select merchandise purchased, and these website very has may with consumers entered has fishing risk of website, so best prior save good formal Web site, not free through search entered website.
Trap 1 banknote easy coupons
Large Festival promotion in General, most online businesses will participate in activities such as coupons, rebates bonus, however, the seldom participate in the activities of, and often are holding discount coupons find the place.
Trap 2 price before discount
Some profiteers will raise the price of goods, and then participate in promotions, discount price is actually the original selling price, even higher than the original sales price.
Graduate small Zang Xinyi some brand of SLR cameras have long since have been in wait-and-see prices on the Web site. She told reporters a few days ago, she was shopping at a large electrical website to see the camera price 5,099 Yuan, "again the next morning, rose to 5,999, this is ' 11 ', Preheat it at a discount? ”
Trap 3 replaced the new dumping old
Another way of shopping arcades in some brands on sale discounts at the mall during the replaced new, all put on slow and old. Prior to the discounted and discounted, brand clothing styles, layout is totally different.
Trap 4 shoddy, the real ones
Low commodity prices, there is also doubt fakes, parallel imports of fish. Last year's "double 11", many parents buy a certain brand of diapers online complaints via Twitter and other channels rights, the child with net purchases of diapers, red ass, watery Herpes ulcers symptoms occur.
Shoddy is more likely to occur in "shanzhai" popular electronic digital products, undergraduates in Changsha Wang Yuming, told reporters that he was "double 11" net purchase of certain brands of wireless mouse, wireless receiver spent half a year is lost, to get after sales in local distribution, but was told that was imitation.
5 down tricky trap
Some businesses set up the deposit system online, Book consumers more commodities to participate in the lower the prices to attract customers, consumers do not know how many consumers will ultimately participate in the reservation and the final price of the advance deposit. Business requirements at the same time, such as a down payment at a time when consumers do not pay the balance due within, and deposit businesses. Business reasons not delivered, only to return the deposit. Business practices in violation of the law of contract the operators fail to fulfil their obligations to return twice the deposit requirements.
Trap 6 "special offer" out of stock
In some kind of "special offers" to attract customers into customers, thereby promoting the sales of goods, such sales tactics are not uncommon. However, many buyers are reflected in some shops "specials" are often not shipped after payment, sellers explained is "out of stock" "sold out" or "stock".
"Want to buy my father a razor, found a lowest price shop, do not hesitate to take. In order not to waste the postage, I also pick up some other things. Wait a few days, was found in the hand of no razors, explanation of the seller is out of stock, also offered to put the Shaver gave me my money back. "The people of Changsha said Yao Xue, razor didnt get, buy a whole bunch of other things, but you don't want to take the return postage to, just accept this.
Trap 7 freight "Daddy"
"Price war" while consumers tend to be less concerned about line freight also lurk for "tricky". Many consumers have revealed that, promotional items are low price, shipping is "costly". "Bought a sofa, the prices are pretty cheap, postage was paid 200 Yuan. A few days later, was calling to let me go to a location on the outskirts of logistics, or you door-to-door to increase 300 yuan. I how can a person move it on the couch? Had to spent 300 yuan. "Changsha Ms Ho told reporters.
CC transfer
Net purchase rights for eight
Guangdong Consumer Council, in "double 11" for users 8 to help when they're online and better safeguard their interests.
1th select high prestige
Before consumers shopping to compare between different electricity supplier; on the same business platform to take more quality businesses, try to choose a good brand and store shopping.
2nd regular known shopping site
Tell if the formal business website can be used 3 ways: one is to check the site Home have a red shield business signs or ICP business signs. Second is to check the site have announced details of the business address and telephone number. Third, check the Web site's registration information.
3rd early shopping readiness
Consumer online shopping to be fully taken into account before your own needs, never purchased because of low prices and promotions. After a good shopping list, one by one to check daily sales price of the product, if high prices should be careful to purchase.
4th beware of advertising links hidden "phishing" Web sites
Try to use browser with security features, while upgraded anti-virus software and anti-virus on a regular basis in a timely manner; not to easily click on the transactions provided by the sellers through ways such as MSN/QQ or E-mail links or images, let alone payment easily through these links.
5th use of reliable, third-party payment platform
To strengthen payment security awareness, conducting large transactions should not directly deliver the payment to the seller's account, preferably by a third party. Through a credible third party intermediary payment can be one more layer of consumer protection.
6th overseas residents to be cautious
Recommendations to avoid purchasing overseas networks. If you do need to purchase overseas network, consumers in addition to select a higher visibility of network e-commerce platform and reliable payment transactions, also called purchasing to provide proof of purchase, cash register receipt, sell business telephone number, address, and keep the postal certificate, for enquiries. For delivery, try to choose direct mail from overseas to avoid commodity is counterfeit, replacing them.
7th stroke before shopping negotiate the logistics agreement
Consumers should with the seller before the delivery time, payment of freight, returns on procedures of the deal to avoid future disputes. Domestic consumer goods should be a priori proof of delivery, caught no inspection should refuse to sign for; when he found the goods damaged or orders do not meet, you can refuse to pay.
8th move actively defend their rights
When consumers and businesses can generate dispute rights complaints launched recommendations through customer service platform, also can appeal to a Commerce Department report, the consumer rights group's complaints about the way. Consumers pay attention to the interception of information pages, keep chat logs, take care of orders, shipping documents, invoices and other proof of purchase.
News yesterday from the Guangzhou Municipal Bureau of 12,315 consumer complaint Center was informed that the consumers if the business problems such as fraud, dispute services, please call 12,315 phone, or Sina microblog message "@ Guangzhou business."
双11：吃馅饼，防陷阱 - 双十一,双11,网购狂欢节,网购陷阱 - IT资讯双11：吃馅饼，防陷阱
广东省消委会提醒网友：网购时要选择有诚信的商家，以防被不法奸商“钓鱼”。
日前，在网商云集的广州海珠创意产业园内，天猫商城多家女装品牌旗舰店正在加紧备货，严阵以待“双十一”网购大潮的来临。
11月11日，从原本平淡的日子变成了受年轻人追捧的“光棍节”，如今再摇身一变，成了万众瞩目、为之疯狂的“双十一购物狂欢节”。记者搜索关键词“双十一”，至少能找到5000多万条结果，而且随时还在不断更新。
“双十一”，不仅是网购达人们的购物狂欢节，还是骗子扎堆“坑爹”的黄金时期。广东省消委会通过本报教广大网友如何避免网购陷阱。
通讯员穗工商、赵建勇(除署名外)
疯狂
去年10分钟消费2.5亿元
今天有多少网购狂人“趴”在网上“捡便宜”？记者昨日从省消委会获悉，每年的“双十一”都会出现消费者“血拼”与商家“坑爹”齐飞的情景。去年仅11月11日当天，天猫与淘宝的日交易额就有191亿元，其规模之大，涉及消费者之多，都创下了纪录。仅去年11月11日当天零点刚过，仅10分钟，中国网民在淘宝“双十一购物狂欢节”便累计消费达2.5亿元人民币。衣服、鞋子、洗护用品、电子产品等商品立即以过万的数量被网民“扫荡”，甚至有不少商品被秒杀一空，网络掀起疯狂购物的高潮。
危险
边开车边上网“抢红包”
没有最疯狂，只有更疯狂，就是用来形容浙江的一对夫妻：丈夫小马因驾驶车牌被挡的汽车被交警拦截，而且被发现边开车边上网，不顾危险只为完成老婆交给的抢“红包”任务，最后，小马被扣14分。
“一年一度的网上购物狂欢节不容错过”，网友“小格子”认为，11月11日已然成了消费者们狂欢的节日，平时捂紧钱包hold住花钱欲望、省吃俭用为的就是等待在这一天大刀阔斧发挥一把。(川新)
后悔
仅9%网友认为网购实惠
去年“双十一”过后，有媒体举办了一个“双十一消费”调查，调查结果显示，有21.54%的网友表示当天“一分钱没花”，26.53%的网友表示花费在“0~500元”，有2.90%的网友花费在“1万元以上”。在“你觉得实惠吗”的小调查中，有91%的网友认为自己网购的物品“不实惠”，仅有9%的网友选择了“实惠”。
网友“姐很愤怒”日前就在网上晒出了自己去年“双十一”网购的截图。截图所示，该网友去年网购了19件商品。结果，她买的三顶帽子基本没戴过；两件半价衣服因为和描述不符，无法穿也不能退；还买了很多多余的手机外壳。“买完第二天我就想砍手。”“姐很愤怒”至今回想起来，仍然对自己的狂购行为感到后悔和不可思议，并奉劝大家：“大家今年一定要稳住啊！”
(川新)
增容
淘宝客服端承载力增25倍
“双十一熬夜不睡觉去抢购，下单后却无法支付，显示系统繁忙正在排队，等了半个小时，支付页面终于恢复正常，但因超时订单又被取消了。只能重新下单，结果又排起长队。一直等到凌晨2点都没有买到。”淘宝买家黄女士说，去年“双十一”，因为付款不顺，她“空欢喜”了好几回。
淘宝内部人士介绍，2012年“双十一”第一分钟，全国有超过千万买家涌入天猫。中国电子商务研究中心最新发布的《“双十一”网购大促销用户体验数据快报》中提到，参与“双十一”网购大促销活动的用户中，约45%的受访用户表示在“双十一”当天购物不顺畅，网页浏览、充值、支付等环节存在问题。
对此，阿里集团技术部副总裁刘振飞告诉记者，今年为“双十一”准备的网站承载量级是去年的一倍多，可以支撑全国数亿网民同一时刻涌入天猫，不发生迟滞情况，“天猫、淘宝等手机无线客服端的承载能力，今年更是增加到去年的25倍。”
求助
另一半“败家”怎么办？
没收银行卡信用卡
网友小张和妻子都是白领，月工资都在6000元以上。小张告诉记者，他的妻子消磨时间的最主要方式就是网购。“去年‘双十一’我信用卡上一下子就少了两万多元呀，买的很多东西到现在都没用上。”
今年的“双十一”又要到了，小张在劝说无效的情况下，一怒之下只能“没收”妻子用于网上交易的银行卡、信用卡，同时连可能取钱的银行卡也“没收”了。
(据《城市晚报》)
直接去银行取消网银
前日，网友“蝶恋花”在福州一个论坛上发了一篇名为“谁来阻止我女友双十一的疯狂？”的帖子，向各位网友“求救”。
网友“蝶恋花”在帖子中说，自己的女友每天一回家，“就跟匹饿狼似的在淘宝上大肆搜刮”。望着女友购物车里满满的商品，“蝶恋花”说自己心在滴血，大呼“谈感情伤钱啊！”一边是女友，一边是钱包，两边都放不开。无奈之下，“蝶恋花”到网上发帖，希望各位网友支招。
帖子一发，立刻引起广大男同胞的共鸣。网友“bnmkk”说，可以登录女友的支付宝，密码输错三次，“断其粮草”。可网友刘婵微一眼看出破绽，“支付宝密码错误三次，第二天就解锁了”，可双十一当天零点开抢，怕是来不及喽。另一位网友则说，去银行柜台关闭网银，这招听起来倒是可行。(据《潇湘晨报》)
七大陷阱
想“偷懒”小心被“钓鱼”
广东省消委会根据今年“双十一”前的网购消费监测结果，总结了今年最容易出现的“七大陷阱”。其中，消委会提醒，根据往年以及最近的网购情况，一些希望在双十一当天将便宜尽捞手中的消费者，往往采取一种“偷懒”的方法，就是先搜索“现金礼券”、“双十一红包”等关键词，然后在选定的“最抵”网页全部选择商品购买，而这些网站极有可能带消费者进入具有钓鱼风险的网站，因此最好事先保存好正规网址，不要随意通过搜索进入网站。
陷阱1领券容易用券难
一般大型节庆促销活动中，大多数网购商家都会参与发券、返款红包等活动，但参加活动的商品却很少，最后往往是拿着优惠赠券找不到地方花。
陷阱2先涨价再打折
有部分奸商会先提高商品售价，然后参与促销活动，致使折后价格实际上是原销售价格，甚至高于原销售价格。
研究生小臧心仪某品牌的单反相机已久，一直在电商网站上观望价格。她告诉记者，几天前，她在某大型电器购物网站上看到该款相机标价5099元，“第二天早上再看，就涨到了5999，这是在为‘双十一’打折做预热么？”
陷阱3换下新款倾销旧款
部分品牌商应对商场打折的另一个办法就是在商场打折期间，换掉新款，全部换上滞销的旧款。在打折前和打折后，品牌服装款式、布局完全不同。
陷阱4以次充好，以假乱真
低价商品中，也不乏品质存疑的假货、水货鱼目混珠。去年“双十一”，就有不少网购了某品牌纸尿裤的家长们通过微博等多种渠道控诉维权，反映孩子用了网购的纸尿裤，出现红屁股、水状疱疹溃烂的症状。
以次充好的现象更容易发生在“山寨”流行的电子数码产品领域，长沙某高校大学生王予明告诉记者，他“双十一”网购的某知名品牌无线鼠标，用了半年后无线接收器丢了，想在当地找售后配，却被告知是仿品。
陷阱5预付定金猫腻多
网上部分商家设置了预付定金制度，以参与预订的消费者越多商品的成交价格越低来吸引消费者，促使消费者在不知道最终会有多少消费者参加预订与最终成交价的时候预付了定金。商家同时又规定，如预付定金后在一定时期内消费者不支付尾款，定金归商家。如是商家原因不发货，则只退回定金。商家做法违反了《合同法》中有关经营者不履行义务须两倍退回定金的规定。
陷阱6“特价商品”缺货
以某样“特价商品”吸引客户进店消费，从而带动别的商品销售，这种促销手法也不鲜见。然而，不少买家却反映，一些店铺里“特价商品”经常付款后不发货，卖家给的解释是“缺货”“售罄”或者“备货不足”。
“想给爸爸买一个剃须刀，搜到了一个价格最低的店铺，毫不犹豫地拍下了。为了不浪费邮费，我顺便还买了些别的东西。等了好几天，却发现到手的东西中没有剃须刀，卖家的解释是缺货，还主动将剃须刀的钱退给了我。”长沙市民姚雪说，剃须刀没买到，买了一堆别的东西，但又不想自己花邮费退回去，只好认了。
陷阱7运费“坑爹”
“价格战”之余，消费者往往不太在意的网购运费其实也暗藏着“猫腻”。有不少消费者爆料称，促销商品很低价，运费却是“天价”。“买了一套沙发，价格挺便宜，邮费当时付了200元。没过几天，物流却打电话来让我去郊区一个地点自提，否则送货上门要加价300元。我一个人怎么可能搬得动沙发？只好多花300元。”长沙的何女士告诉记者。
消委会传授
网购维权八招
广东省消委会在“双十一”为网友支8招，帮助他们在网购时更好地维护自己的权益。
第1招选择信誉度高的电商
消费者在购物前要在不同电商之间进行比较；在同一个电商平台上也要选择更加优质的商家，尽量选择具有良好信誉的品牌和店铺购物。
第2招明辨正规购物网站
辨别是否正规经营型网站，可以采用3个方法：一是检查该网站首页有没有红盾工商标志或ICP经营标志。二是检查该网站有没有公布详细的经营地址和电话号码。三是检查该网站的注册信息。
第3招提早做好购物准备
消费者网购前要充分考虑自己的需要，千万不要因为促销低价而购买。列好购物清单后，逐个检查产品的日常销售价格，如果发现价格虚高就应慎重购买。
第4招谨防广告链接暗藏“钓鱼”网站
尽量采用具有安全功能的浏览器，同时要及时升级杀毒软件并定期杀毒；不要轻易点击卖家通过MSN/QQ或E-mail等方式提供的交易链接或者图片等，更不要轻易通过这些链接付款。
第5招善用可靠第三方支付平台
要加强支付安全防范意识，进行大额交易时不应直接交付货款于卖方账户，最好经由第三方支付。通过有信用的第三方中介付款，可以多一层消费保障。
第6招海外代购需谨慎
建议尽量避免海外网络代购。如果确实需要海外网络代购，消费者除选择较高知名度的网络电子商务平台和可靠的支付方式进行交易外，还要求代购人提供购物凭证、收银单据、出售商家的联系电话、地址等，并保留邮寄凭证，以备查询。对于送货方式，尽量选择海外直邮，避免发生商品被假冒、调包。
第7招购物前谈妥物流协议
消费者购物前应与卖家就送货时间、运费支付、退换货手续等问题达成协议，避免日后发生纠纷。消费者在收货时应先验货再签收，遇到不让验货的情况应当拒绝签收；发现货物有损坏或货单不符合时，可以拒绝付款。
第8招积极维护自身权益
消费者一旦与商家产生纠纷，建议先通过客服平台发起维权投诉，同时也可以采取向工商部门申诉举报、向消委组织投诉等方式维权。消费者要注意截取宣传网页，保留聊天记录，妥善保管订货单、发货凭证、发票等购物凭证。
记者昨天从广州市工商局12315消费者投诉举报中心获悉，消费者如果遇到商家欺诈、服务纠纷等问题，请及时拨打12315投诉电话，或新浪微博留言“@广州工商”。
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