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The author:(作者)hpmailerpublished in(发表于) 2013/12/5 11:11:47 Alipay to buy train tickets and alterations for refund with difficulties，
Alipay to buy train tickets apply refund difficulties-PayPal, train ticket-IT Info Alipay to buy train tickets, change your refund with difficulties
12,306 railway Customer Service Center Web site, has opened a PayPal account payment services, to buy train tickets online new payment methods. But 4th in Heilongjiang province Mudanjiang train station trying to change or refund PayPal when purchasing a train ticket, but ran into trouble.
According to railway customer service center official website news, November 30, pays the valuable account payment services feature on-line test run, "successful through Alipay to buy train tickets for passengers who change or refund when you checked, pick up the ticket window at the station you want apply for alteration or cancellation, refunds will be returned in real time when purchasing tickets using PayPal accounts. ”
December 3, when journalists call the Harbin railway Bureau customer service center, number 1041 staff also told reporters that "expressly provided" train tickets can be purchased for PayPal to handle change.
4th afternoon, this reporter went to Mudanjiang railway station, 2nd window preparing to sign a hard seat ticket to a hard sleeper ticket. After I learned that the ticket is to use PayPal to buy, a staff member said, because the system does not complete the upgrade, can only change for the same train ticket fares, and the new fare is higher or lower than the original ticket price cannot be changed.
"Can't make up for differences, you haven't upgraded yet. PayPal is not new, with fares can be changed. "The staff member said, than the original ticket price is high or low," can't change ". She said that in recent days have encountered such a situation more than once.
Journalists at the window 1th to PayPal when purchasing a ticket refund, another staff member also said that due to a system upgrade is not yet complete, there are difficulties in a refund. "Paying with PayPal-retreat for the time being nothing, no upgrades to our station. Upgrade from Harbin railway station over there a little bit of us. Have several of these. ”
支付宝买火车票，改签退票好困难 - 支付宝,火车票 - IT资讯支付宝买火车票，改签退票好困难
铁路客户服务中心12306网站日前开通了支付宝账户支付服务功能，为网购火车票新增一种支付方式。但记者4日在黑龙江省牡丹江火车站试图改签、退票支付宝购买的火车票时，却遇到了困难。
据铁路客户服务中心官方网站公告，11月30日起，支付宝账户支付服务功能上线试运行，“通过支付宝成功购买火车票的旅客在办理改签或退票时，已取票的需到车站窗口办理改签或退票手续，退款将实时返回购票时所使用的支付宝账户。”
12月3日记者电话咨询哈尔滨铁路局客服中心时，工号为1041的工作人员也告诉记者，“有明文的文件规定”可以为支付宝购买的火车票办理改签。
4日下午，记者来到牡丹江火车站2号窗口准备将一张硬座票改签为一张硬卧票。在得知这张票是使用支付宝购买之后，一位工作人员说，由于系统未完成升级，只能改签为同票价的火车票，而新票价高于或低于原票价的都无法改签。
“差价补不了，系统没升级呢。支付宝不是新开的么，同票价的可以改。”这位工作人员说，比原票价高或低的都“改不了”。她表示，近日已不止一次遇到这样的情况。
记者在1号窗口为支付宝购买的车票退票时，另一位工作人员也说，由于系统升级尚未完成，退票存在困难。“用支付宝支付的暂时还退不了，没升级到我们车站。得从哈尔滨火车站那边一点点往我们这升级。已有好几份这样的了。”
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