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The author:(作者)delvpublished in(发表于) 2014/1/16 12:23:41 Qingfeng bun shop sale by 40% old collectively， the 183 stores every line
At 8 o'clock last night in Beijing district consultative meeting of the CPPCC, Deputy Party Secretary and General Manager Zhu Yuling, huatian catering group sat down at the table of the Beijing Bureau of industry and commerce, explore with Huang Xiaowen, Deputy Director of the Bureau of industry and Commerce for the catering industry six rectification of unfair form clause issues.
Now you bun never blind expansion
Zhu Yuling, said Huang Xiaowen, first expressed thanks for he could communicate directly, "I know a while ago Hua Tian, qingfeng buns, also is General Secretary of the shop to eat dumplings."
Zhu Yuling laughed and told everyone, 183 Beijing baozi shop now and everyone lined up, sales grew by 40%, "used to bun, who now are people such as buns, we eat the buns are fresh, so bun quality better. About qingfeng is concerned, we will pay more attention to quality, not blind expansion. ”
Business shouldn't be involved! Intervention for the interests of both
"I don't represent themselves today, on behalf of a lot of people" Chat home bun, Zhu Yuling throwing problems. He opposed the "overbearing clause" under the name of, "most of these terms are market behavior, consumers with some wine, we can understand that, but I think the business sector should not intervene, you the consumer's point of view, should also be looked at the stop? ”
Zhu Yuling, BYOB consumers, businesses don't argue with that, at present, not only is the wine, is also a lot of consumers to bring their own food, "businesses and consumers to understand each other, to the market, but the trade and Industry Bureau said BYOB is as it should be, I think this is unfair. ”
"People said to me, this provision is consumer suppression operator? "Huang Xiaowen explains both the deployment of Administration for industry and commerce, and starting point for the Bureau of industry and commerce, is to protect the interests of both sides. "The shop is not responsible for lost items", the trade and Industry Bureau said it was unfair the articles on responsibility, but not consumers lost something you can look for the operators to pay, and should be in accordance with specific conditions to share the loss.
Rectification and fined 30,000? Punishment is graded
"The paper says, does not follow the rectification and fined 30,000, if you want to ask this? "Huang Xiaowen asked Zhu Yuling.
"It sure is do not have the nerve to ask, in fact, this newspaper I've got", Zhu Yuling believes that this provision is unacceptable to most operators.
Huang Xiaowen explained, in fact, this is the media misinterpreted the, punishment also rank requirements can in fact see, if minor, negotiation is complete, and can no punishment, even if the punishment, not exceeding 30,000. This assertion has been recognized by Zhu Yuling.
Rectification on catering? This is the norm
"Some people ask, you control unfair terms, eyeing me how this industry how targeted restaurants, is selective enforcement? "Huang Xiaowen said, in fact, this work is of the State administration for industry and commerce on the national regulation of unfair terms, is one of the national consumer rights protection routine work.
Huang Xiaowen, Realtor and regulation of unfair terms, launched as early as 2012, and last year, in addition to catering, education agents, interior decorating industry has also been repaired, "and this year, some industry, including some people think monopoly regulation of industry, service industry, it's a normal job. ”
Jinghua times, Mei Tianyi
(Original title: "qingfeng buns" Commerce debate provisions of the King)
昨天晚上8点，在北京两会的政务咨询会上，人大代表、华天饮食集团党委书记兼总经理朱玉岭坐在了北京市工商局的桌前，与黄晓文副局长探讨了关于市工商局针对餐饮业六大不公平格式条款的整改问题。
现在人等包子绝不盲目扩张
面对朱玉岭的到来，黄晓文首先表示对他能直接沟通表示感谢，“我前段时间了解华天，还是因为总书记到庆丰包子铺吃包子”。
朱玉岭笑着告诉大家，全北京市183家包子铺，目前家家都排队，销售额增长四成，“以前是包子等人，现在是人等包子，大家吃的包子都是新出炉的，所以包子质量更好了。大家对庆丰很关注，我们会更加注重品质，绝不盲目扩张。”
工商不该介入！介入为双方利益
“今天我不代表自己，代表了很多人”，聊完自家包子，朱玉岭抛出问题。他反对“霸王条款”这一称呼，“这些条款大部分是市场行为，消费者带点酒，我们能理解，但是我认为工商部门不应当介入，您站在消费者的角度，是否也应站在经营者的角度？”
朱玉岭称，消费者自带酒水，企业对此并不是特别反对，目前，不仅是酒水，消费者自带食品的现象也很多，“商家和消费者互相理解，这是市场行为，但是工商局说自带酒水是应该的，我认为这不公平。”
“也有人跟我说，这个条款是不是拿消费者打压经营者？”黄晓文解释道，无论是工商总局的部署，还是市工商局的出发点，都是保护双方利益。比如说“丢失物品本店概不负责”，工商局说这是不公平责任条款，但并不是消费者丢了东西就可以找经营者赔，而应该是按照具体情况来分担损失。
整改一罚三万？处罚是分等级的
“报纸上说，不听从整改一下罚三万，您是不是还想问这个？”黄晓文反问朱玉岭。
“确实是，一直没好意思问，其实这报纸我都拿着呢”，朱玉岭认为，这一规定也是大部分经营者无法接受的。
黄晓文解释说，其实这是媒体误读了，处罚也分等级，从规定上其实可以看清楚，如果情节轻微，双方协商完毕了，是可以不处罚的，就算处罚，最高不超过3万。这一说法得到了朱玉岭的认可。
整改盯上餐饮？这是常态性工作
“有一些人问，你整治不公平条款，怎么就盯上了我这个行业，怎么就盯上了餐饮啦，是不是选择性执法？”黄晓文称，实际上这项工作是国家工商总局对全国的不公平条款的一个整治，是保障消费者权益方面全国的一个常规性工作。
黄晓文表示，房屋中介的不公平条款整治，早在2012年就开展了，去年除了餐饮，留学中介、室内装修行业也进行了整治，“而今年，还有一些行业，包括老百姓认为的一些垄断型行业、服务型行业会有整治，这是个常态性工作。”
京华时报记者梅天一
（原标题：“庆丰包子”遇工商激辩霸王条款）
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