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The author:(作者)归海一刀
published in(发表于) 2014/5/9 7:35:34
After Belle’s taxi ...,

After Belle's taxi ...-get a taxi, di di taxi cab software-IT news After Belle's taxi ...

By CAB software orders, is sent to the destination by drivers, this is a simple process, Miss Cheung Sha Wang (a pseudonym) has suffered a "complicating": singles under a car, drivers began frequently sent her text messages and phone calls.

By CAB software orders, is sent to the destination by drivers, this is a simple process, Miss Cheung Sha Wang (a pseudonym) has suffered a "complicating": singles under a car, drivers began frequently sent her text messages and phone calls. "Harassment" been exhausted, at 3 o'clock in the morning, the other side for another number to call. For this behavior, what master driver explained, "just wanted to make friends." On May 8, with taxi drivers said, passengers encounter this situation, you can dial the telephone, as this is the case, will kill taxi driver accounts.

Prevalence of current software in a cab, however, regarding the protection of customer privacy, businesses are still fumbling at the technical level. Public can be shielded by mobile phone software to avoid harassment, and can complain to taxi companies, serious report to public security organs.

Passengers took a taxi through the software early this morning after being harassed

The evening of May 6, Wang xiangjiang River with friends, came home close to midnight. She passed under the cab software, taxi arrived, Miss Wang in the car sitting in the passenger seat, talking to drivers with a few words.

"I asked him if there are several taxi software, he said, because lists of brush seal. "Miss Wang said, in addition to the dialogue on the cab software, also listened to the radio in the car about an extramarital affair show discussions," the topic is a little shocking, I didn't pick up. ”

It wouldn't take long before Ann arrived home. Just when she is washed and ready to go to bed, mobile phone short message: "Hi, do you know who I am?" I just send you back by taxi and want to chat with you. "Miss Wang didn't return messages, telephone the other side over here, Miss Wang didn't pick up.

7th, at 3 o'clock in the morning, Ann phones rang, was another strange number. Once connected, each other's first words were, "you know who I am?"

Hearing the voice, Ann realizes that it's the cabbie. "He said he wanted to talk to me. "Ann is angry, she replies saying she had boyfriends, he replied, it's okay to have a boyfriend, just to talk.

"I was kind of angry, tell him you want to go to bed. "Said Miss Wang, Columbia was also hung up the phone, instructions again. The next day, the cabbie was phoned, didn't talk to Ann, but "harassed" feeling, makes her feel each other a little too much.

Drivers wanted to make friends

8th afternoon, the master contacted the parties. Ho says, he is more than 30 years old, married, a taxi driver for a number of years. For passengers ' complaints, what master looks wrong, "I don't have a clear conscience, is not afraid of his shadow Askew. ”

"I really had contact with her, just trying to make friends. "Where it says, get passengers home after the day, via mobile phone text messages and phone calls of the passengers," was a few text messages, no other content, just wanted to make friends. "Ho says, send a text, the other side did not respond, then he made a passenger calls.

As to why the early morning texting and calling passengers, master Ho explained that he was working at night, so they contacted each other.

Companies in serious condition will kill taxi driver accounts

Software for disclosure of personal privacy breaches in a cab, staff Li explained in a cab, cab software was designed in order to provide better service to passengers, passengers on order through the software, the driver will need to contact the passenger, you need to call, "this is not the case, and not only the taxi industry. ”

The staff said that the software is currently in a cab is a relatively new application of, inter alia, functions in a cab, and may also appear in other situations. If passengers encounter similar (harassment), you can call customer service phone 4000002666 complaint, if the information is true and serious, this taxi driver's account will be blocked, can no longer use the software showmanship.

[Lawyer]

Gravity allegedly breached the law on public security administration punishments

Xiong Qi Hunan heaven law firm lawyers, faced a similar situation, the parties may take two steps. First of all through technological means to use mobile shield or shield software to download, to shield the harassment the number. At the same time, passengers can be reflected to the taxi company, requiring the company to halt or punish the drivers. Secondly, from the legal dimension, Columbia acts constituted infringement, passengers can a verbal warning, request that it no longer harassed. If the circumstances are serious, you broke the law on public security administration punishments, passengers can report to the public security organs, require administrative penalties for public security public security organ for the perpetrator.

Li Jian said Hunan and joint law firm lawyers, technical procedures of the software itself is only normal in a cab, but if a similar situation occurs, the software should perfect the technical and institutional aspects, and protect the privacy and the public interest is not malicious abuse.

[Status quo] how to guard against technical vulnerabilities still groping

"Di di taxi" official says, how to protect your customers ' privacy has always been software companies explore and explore areas in a cab. "Either Yes or the passengers, all cab software company's customers, enhance customer experience is not only the technical side, line flexibility. "The official said, is currently technical work without taking into account in the case of orders is effective and doesn't complain regularly delete orders. Thread processing under the more flexible, if passengers encounter unpleasant user experience may make a complaint to the company, the staff can communicate.


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美女用了快的打车后... - 快的打车,嘀嘀打车,打车软件 - IT资讯
美女用了快的打车后...

通过打车软件下单,被司机送到目的地,这是一个简单的操作流程,长沙的王小姐(化名)却遭遇了“节外生枝”:在一次下单打车后,司机开始频繁给她发短信和打电话。

通过打车软件下单,被司机送到目的地,这是一个简单的操作流程,长沙的王小姐(化名)却遭遇了“节外生枝”:在一次下单打车后,司机开始频繁给她发短信和打电话。一番“骚扰”未果,凌晨3点,对方换了另外一个号码打来电话。对于此番行为,当事司机何师傅解释,“只是想交个朋友”。5月8日,快的打车工作人员称,乘客遭遇这种情况,可以拨打投诉电话,如情况属实,将封杀的哥账号。

目前打车软件盛行,然而在保护客户隐私方面,相关企业仍在进行技术层面的摸索。市民可以通过手机屏蔽软件避免骚扰,同时可以向出租车公司投诉,严重的可以向公安机关报案。

乘客通过软件打车后凌晨遭骚扰

5月6日晚,王小姐在湘江边与朋友聚会,回家时已接近凌晨。她通过打车软件下单,出租车到达后,王小姐上车坐在副驾驶位,跟司机聊了几句。

“我问他有几个打车软件,他说有个号因为刷单被封了。”王小姐说,除了关于打车软件的对话,在车上还听了电台关于婚外情节目的讨论,“这个话题有点雷人,我就没接话了。”

不多久,王小姐就到家了。正当她洗漱完毕准备睡觉时,手机短信响了:“你好,知道我是谁吗?”“我是刚才送你回去的的士,想跟你聊聊天。”王小姐没有回短信,对方又打了电话过来,王小姐也没有接。

7日凌晨3点,王小姐手机又响了,是另一个陌生号码。接通后,对方的第一句话是“你知道我是谁吗?”

听到这个声音,王小姐意识到是那位的哥。“他说想跟我聊天。”王小姐很气愤,她回复称自己有男友,对方回答说,有男朋友也没关系,只是想聊聊。

“我当时有些生气,就说要睡觉。”王小姐说,当时的哥也挂了电话,说明天再联系。第二天,的哥果然又打来电话,王小姐没搭理,但“被骚扰”的感觉,让她觉得对方有点过分。

司机只是想交个朋友

8日下午,记者联系当事人何师傅。何师傅说,他今年30多岁,已婚,开出租车有几年时间。对于乘客的投诉,何师傅显得很冤枉,“我没做亏心事,身正不怕影子歪。”

“我确实和她联系了,只是想交个朋友。”何师傅说,当天把乘客送回家后,确实通过手机短信和电话联系了乘客,“当时发了几条短信,没其他内容,只是想交个朋友。”何师傅说,当时发了短信,对方没有回复,后来他又打了乘客的电话。

至于为何凌晨还在发短信打电话给乘客,何师傅解释说,他上晚班,所以就联系了对方。

公司情况严重将封杀的哥账号

对于打车软件是否存在泄露个人隐私的隐患,快的打车李姓工作人员解释,打车软件的初衷是为了给乘客提供好的服务,乘客通过软件下单后,司机需要联系乘客,就需要电话联系,“这并不是个例,也不只是打车行业有。”

该工作人员说,打车软件目前是比较新的应用,除打车功能外,也可能出现其他情况。如果乘客遇到类似(骚扰)的情况,可拨打公司客服电话4000002666投诉,如情况属实且比较严重的话,这名的哥的账号将会被封杀,不能再使用该软件揽客。

[律师说法]

情节严重涉嫌触犯治安管理处罚法

湖南天地人律师事务所律师熊麒表示,遇到类似情况,当事人可以采取两种措施。首先可以通过技术手段,利用手机现有的屏蔽功能或下载屏蔽软件,对骚扰号码进行屏蔽。同时,乘客可以向出租车公司反映,要求公司对司机的行为进行制止或处罚。其次,从法律层面,的哥的行为已构成侵权,乘客可口头警告,要求其不再骚扰。如果情节严重的,则触犯了治安管理处罚法,乘客可向公安机关报案,要求公安机关对行为人进行治安管理处罚。

湖南万和联合律师事务所律师李健表示,打车软件本身仅是普通的技术程序,但若有类似情况出现,软件方应从技术和制度层面进行完善,保障市民隐私等权益不遭受恶意侵犯。

[现状]如何防范技术漏洞仍在摸索

“嘀嘀打车”相关负责人表示,如何保护客户的隐私一直是打车软件公司探讨和摸索的领域。“不管是的哥还是乘客,都是打车软件公司的客户,客户体验的提升不仅是技术层面,线下也可以灵活处理。”该负责人称,目前正在技术上想办法,如要不要考虑在订单生效且没有投诉的情况下定时删除订单。线下的处理则更为灵活,如果乘客遭遇不愉快的用户体验可向公司投诉,工作人员会进行沟通处理。


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