315 first CCTV exposure: hungry yet discovered black workshop-hungry businesses, CCTV, 315-IT information

IT information news on March 15. 3.15 evening party is being under way today, and you can click on IT the graphic broadcast of information to view.

315 party first exposure today is hungry you some companies making dishes such as a kitchen and propaganda completely, and makes people very worried.

In "hungry" on the site, restaurant photos looked clean and formal glamorous, but it was the oil flow unsightly ... Wife open fried rice with ham directly on the teeth, Cook, taste finished dishes and then thrown into the pot ... "hungry" platform boot merchant fictitious addresses, upload photos false entity, even unlicensed black workshop settled by default.

Information will continue to focus on this year's 315 evening IT and sends a message to everyone in a timely manner.

Following is a program record:

In recent years, an increasing number of consumer takeout meal ordering Web site, you can enjoy the cuisine. However, have you ever thought about ordering one of our gorgeous food photos on the site, one of our bright and clean kitchen photos, and the authenticity of their land? See 315 of investigative journalism.

In order to facilitate the survey interview, journalist recruited into the "hungry" a transportation specialist. Soon, I got a name "fast food" distribution of orders. Businesses upload photographs, physical storefronts are bright and spacious, stove Board tidy, food variety, registered address is the 93rd, Wanda Plaza, Jianguo Road, Chaoyang District, level B2, 9th floor. However, when journalists take meal orders, but under the guidance of owner phone, turn seven eight turned to Yang Zhuang, Tongzhou district and a residential building.

Reporter: "I came to you in front of the unit? A unit right?

After a while, cell door opened, a man leaned out, gave reporters a meal bags.

Fast food operators: "did you run every day? Right now? Yes, run this one? Yes, that's right! Then I'll give you a call. ”

Address has changed, this hidden in residential buildings in a one-bedroom in the shops with bright shops on the Web photos are totally different.

It is hungry it online to "mass home cooking" stores, online facade, lobby, kitchen, dishes are also very rich, online registration address is Cui ping Bei Li, 21st floor, Tongzhou district. But the store's physical address is Manor West pony community. And whether it is window dressing, or great Hall, a kitchen, and posted pictures of totally different, this is the same restaurant?

Reporter: "what's your name?"

Operators of popular dishes: the "popular dishes. ”

Reporter: "is this it? ”

Operators of popular dishes: ". ”

Store though inconspicuous, but this shop is one-month net sales up to 1815.

It is hungry it online to "growling fast food" store, online ordering for each month up to 2532. Online registration address Jinjiang District, summer Lane, but the store is in a river of shengli village, wuhou district. Store uploaded photos, facades and lobby spacious and bright, and merchant store front cramped store does not lobby, only about a 20-square-meter production.

"Hungry" is displayed on the site, this screen name to "eat up" business, gorgeous dishes, kitchen stainless steel appliances clean and bright. And entity shop of kitchen is is such, Dim small of making between, wall Shang, and stove Shang, and pot Shang everywhere is black of grease; boss just from outside bought of ham intestinal, with teeth bite away packaging on directly points cut distribution to fried rice in the; fell into dirty things of boxes, in table Shang knock out about, on directly loaded rice; with finished food Board directly put in full is stains of lid Shang

Feed speed up to the operator: "less this year, not last year, last winter, time to catch up, sent to more than 40 a day, playing with himself. ”

Survey interview reporters also found that road next to a company named "big fast food restaurants. Hungry shop named "Grand Restaurant". Stove on in door open placed, above full black Black of grease; chef with dirty have see not clear primary colors of rag, will pot in, and pot wipe has several again, then and will rag pad in bottomed frying pan Shang; colander on put in feet side of dirty water barrels Shang, available took up not added cleaning directly using; dish products out pot Shi, chef will finger stretch into pot in dipped out soup juice, stretch into mouth in taste taste, feel taste enough good, and will dish products pour pot in again turned fried.

China shall practice a licensing system for catering services, catering services provider shall obtain a catering license and prominently hung or placed in dining establishments.

2015 immigrant without a license-free catering concentration and control, Tongzhou district, Beijing, after more than 40 times in joint law enforcement, shut down a total of 1281 undocumented or unsanitary small restaurants. This three-way road, has gathered a number of small restaurants, some still hang a plaque on the facade of the trace. These are removed the plaque in the front room, but still very busy.

Fu Xiang to restaurant operators: "sign off the hook? No business license. ”

Ternary dumpling operators: "no license to us. ”

Several of the restaurants that have been shut down is the "name of the factual" is a brisk and some shops. They now live in or bar has posted a sign on the door, "the shop has joined the hungry."

Owner: "If you go hungry, it is relatively expensive, 15% every single point, and wool of sheep, he gave me a little, I definitely want to raise prices. ”

Survey interview, the reporter has found a strange phenomenon. In Tongzhou, Wanda Plaza, Southeast corner, hungry there is no plaque identifies a shop, shop there is a computer in the corner office, hungry of Tongzhou in beiyuan area distribution team managers, usually in the Office on this PC here.

At 10 o'clock in the morning every day, all distribution workers before they are in front of the shops opened early, and then started out orders. However, the day after the meeting, distribution team to one-third who did not leave, but all went in this store, wait in line.

Every time, on the same computer, another staff member in the above operation. Reporters are surprised he has opened five "hungry" online shop orders of clients. Namely, fragrant lunch, ENJOY for a long time, Hello Curry, food bars, Taipei to cure you. Queued delivery, and another from a small window, take out packaged meals and out of room.

Hungry Dispatcher: "one two, go away. ”

Reporters open hungry website to find the shops. The five different shop registered address, but are very fuzzy, five stores were not uploaded photo shop, but the five stores all boarded the user-friendly search Home. Distribution team to the reporters out of the head of the secret of the five stores.

Hungry distribution: "he had five stores, five shops together. ”

Hungry Tongzhou beiyuan regional delivery team leader: "five shop are created from here out. ”

At the back of the shop Office, there is around a ten-square room, there are two staff members are processed foods. This five stores sold all the online takeaway foods even in this small kitchen.

Five stores Store Manager: "our day, more than 400 single, day, do you think a month. ”

Only two people a day is how fried food of the hundreds of different color? The five online stores posted a road appears to be fresh and gorgeous food, and how should it be produced?

Originally, this shop outside the two large freezers, which is processed well in advance of a frozen-food packaged in plastic. Ordering the kitchen staff is taken out of the freezer, and then back to the kitchen, put it in a large electric water Kettle heated. Cooker cannot be unfrozen, you put it in the console microwaves above. When news of frozen vegetables thaw out, and packed in boxes. Transportation specialist with the word hungry after plastic bags, on delivery to the ordering customer.

Taped to the wall in the shop with a couple of copies of licenses. Business license shows that company name to Shanghai Ze clean investment management limited, scope there are two related to food, the hotel management (in addition to hotel management, food production and management), wholesale non-physical way: prepackaged foods (excluding cooked lo-mei, refrigerated). Taped circulation of food permits, operating range, is also a prepackaged foods (excluding cooked lo-mei, refrigerated). Reporters Beijing FDA public systems, and did not check into the company's food service license, apply for registration.

Same address blurred photos, there is no entity is also no food service license, also squeezed in a less than 30 square meters of shops, but also hungry Home, then this store is what? Reporters noted that the store room in order and assigned mission staff, dressed in "hungry" uniforms, the store manager is also claimed to be hungry employees.

Five stores Store Manager: "the Manager, did you not hungry yet? How can be the store grow? I was hungry. The shop is hungry? Hmm. I think license Shanghai, how to write it? Well, hanging is the business license. Let this shop have? This one one? Why do you ask? It's just a question. We are an independent Department operates independently, that, the company, the company does not say. ”

In the Food Safety Act provides: Food Network trading platform for third-party provider shall register the network operators of food, make clear its responsibility for food safety management; licensed according to law, should also be reviewed for its license.

Hungry was founded in April 2009 by JAS network technology (Shanghai) limited development and operation, according to the hungry online process, the registered shop just three steps: submit application for shop through qualification, on-line business. Reporters submit hope in Hebei Yanjiao shop application. Next day received a "hungry" Yanjiao area manager, responsible for the audit. After the appointed time, the reporter saw the staff. He said that in Yanjiao application shop, can not store or even do not need to provide any license.

Hungry Yanjiao town Manager: "there is a store, and I want to help you, you may be less if I purely, plainly told shops to be, I can help you. ”

A few days later the Manager again to meet with reporters, that can help journalists to achieve "hungry" the desire to shop.

Hungry Yanjiao town Manager: "shop called what? This can be changed no problem, you can start with a rough idea of the time change is in trouble, to a ballpark on the line. That is just good food. That you address me simple help you write, is East Yanjiao trade, because this address no. ”

The Manager offered to help journalists to fill in the online store name, address, business telephone number and other simple messages, called the hungry customer service call.

Hungry Yanjiao town Manager: "Hello, Hello, I'm hungry marketers, I need to bind a new restaurant a restaurant manager. ”

Afterward, the reporter received verification from a hungry customer service phone and asks a business registration number, there is no verification certificate, the address and other related information.

Hungry business customer service: "mobile phone number to your binding succeeded, just give a restaurant that you set up the administrator account name is casual dining, spelled all the words, lowercase alphabet, your restaurant has a new success, you can normally use. ”

Wait about five minutes, the manager told reporters at the scene the application shop has been on the line, and then he shows reporters a business client's method of operation.

Hungry Yanjiao town Manager: "search, find, but what your store is empty, stores information inside a few photos, find one you feel OK just from the Internet. ”

Before long, after a dress called "casual dining" outlets to become "hungry" ordering a member of the platform. "Did you have a hungry new orders, please. ”

央视315首曝：饿了么商家惊现黑作坊 - 饿了么,央视,315 - IT资讯

IT资讯讯 3月15日消息。今天3.15晚会正在紧张火热地进行之中，大家可以点击IT资讯的图文直播进行查看。

今天315晚会第一个曝光的就是饿了么某些商家的厨房等制作菜肴的地方与宣传图完全不符，让人不禁十分担心。

在“饿了么”网站上，餐馆的照片看着干净正规光鲜亮丽，但实际却是油污横流，不堪入目…老板娘牙咬开火腿肠直接放到炒饭中，厨师尝完饭菜再扔进锅里…“饿了么”平台引导商家虚构地址、上传虚假实体照片，甚至默认无照经营的黑作坊入驻。

IT资讯也将持续关注本次315晚会，并且及时将消息发送给大家。

以下为节目实录：

近年来，越来越多的消费者通过外卖订餐网站，可以足不出户享受到各色美食。可是，您可曾想过，订餐网站上一张张绚丽多彩的美食照片，一张张明亮整洁的厨具照片，它们的真实性又有几分呢？请看315记者调查。

为了便于调查采访，记者应聘成了“饿了么”一名配送员。不久便接到了一个名为“速客美食”的配送订单。商家上传的照片显示，实体店面宽敞明亮，灶具规整洁，菜品丰富多样，登记的地址是朝阳区建国路93号院万达广场9号楼B2层。然而，记者接单取餐时，却在店主电话的指引下，七拐八拐来到了通州区杨庄小区一栋居民楼前。

记者：“我到了，你家在几单元门口啊？一单元是吧？

过了一会儿，单元门开了，一名男子探出身来，将餐袋交给了记者。

速客美食经营者：“你是天天跑吗？现在？对啊，就跑这一块？对！到时候有单我给你打电话吧。”

地址不仅改变了，这个隐藏在居民楼一层的一居室里的店铺，与网络上明亮的店铺照片竟然完全不一样。

这是饿了么网上一家名为“大众家常菜”的店，网上有门面、有大堂、有后厨，菜品也非常丰富，网上登记地址是通州区翠屏北里21号楼。但这家店的实际地址却是西小马庄园小区。而且无论是门面，还是大堂、厨房，都与网上上传的照片完全不一样，这是同一家餐馆吗？

记者:“叫什么名字?”

大众家常菜经营者：“大众家常菜。”

记者:“是这个吗？”

大众家常菜经营者：“是。”

店面虽然不起眼，但这家店单月网络销量却高达1815单。

这是饿了么网上一家名为“咕咕叫快餐”店铺，每个月的网上订餐量高达2532单。网上登记地址为锦江区耿家巷，但实体店却是在一河之隔的武侯区胜利新村。店家上传的照片，门面和大堂宽敞亮丽，而商家实体店门面狭小局促，店内没有大堂，只有一间20平米左右的制作间。

在“饿了么”的网站上显示，这家网名为“食速达”的商家，菜品色泽艳丽，厨房不锈钢灶具洁净透亮。而实体店的厨房却是这样，昏暗狭小的制作间，墙上、灶台上、饭锅上到处是黑乎乎的油渍；老板娘刚刚从外面买来的火腿肠，用牙咬开外包装就直接分切配到炒饭中；掉进脏东西的饭盒，在桌上磕打一下，就直接装饭；用完盛饭板直接放在全是污渍的锅盖上

食速达经营者：“今年还少呢，没有去年多，赶上去年冬天的时候，一天送四十多来单，跟玩似的。”

调查采访中记者还发现，路旁有一家名为“宏伟快餐的餐馆。在饿了么上的店铺名叫“宏伟餐厅”。灶台就在门口露天摆放，上面布满黑黑的油渍；厨师用脏得看不清原色的抹布，将锅里、锅底擦了几遍，然后又将抹布垫在炒勺上；漏勺就放在脚边的脏水桶上，用时拿起来不加清洗直接使用；菜品出锅时，厨师将手指伸进锅里蘸出汤汁，伸进嘴里尝味道，感觉滋味不够好，又将菜品倒回锅里再次翻炒。

我国对餐饮服务实行许可制度，餐饮服务提供者应当依法取得《餐饮服务许可证》，并在就餐场所醒目位置悬挂或者摆放。

2015年北京市通州区开展了无证无照餐饮集中整治，历经40余次联合执法，共关停了1281户无证或卫生不达标小餐饮单位。这条三元路，曾经聚集着多家小餐馆，现在有些门面房上还留有当初悬挂牌匾的痕迹。这些被摘掉牌匾的门面房里，却依然很忙碌。

福香来菜馆经营者：“牌子怎么没挂啊？没有营业执照。”

三元饺子馆经营者：“没有营业执照我们。”

这几家本已被关停的餐馆，可谓“名亡实存”，并且有些店可谓生意兴隆。他们如今在大门上或吧台前都贴上了标志，“本店已加盟饿了么”。

某店主：“如果走饿么的话，就相对贵一点，每单要提百分之十五点走，羊毛出在羊身上，他提了我的点，我肯定要把价格提高一点。”

调查采访中，记者还发现了一个更为奇怪的现象。在通州万达广场东南角，饿一个没有任何牌匾标识的商铺，店铺办公室角落里有一台电脑，饿了么通州北苑地区配送团队的管理人员，平时就在这里用这台电脑上办公。

每天上午十点，所有配送员上岗前都要在商铺前开早会，然后开工外出接单。可是，每天散会后，配送团队中有三分之一的人并不离开，而是全都进了这家商铺里，排队等候。

每到这时，就在同一台电脑上，另外一个工作人员在上面操作着。令记者诧异的是他竟然打开了五个“饿了么”网上店铺的接单客户端。分别是久久香便当、ENJOY、hello咖喱、棒棒美食、台北治愈你。而排队等候的配送员，也接连从一个小窗里口，拿出包装好的餐盒，外出送餐。

饿了么派单员:“一个人两单，该走就走。”

记者打开饿了么网站找到了相应的店铺。这五家店登记地址各不相同，却都很模糊，五家店都没有上传实体店铺照片，但五家店铺无一例外都登上了方便客户搜索的首页。配送团队负责人向记者道出了这五家店的秘密。

饿了么配送员：“他就五个店，五个店合起来。”

饿了么通州北苑区域配送团队负责人：“五个店的餐都是从这里出。”

原来在这个店铺办公室的后面，还有一间十平方米左右的房间，里面有两个工作人员正在加工着食品。这五家店网上售出的所有外卖食品竟然全部出自于这间小小的厨房。

五家店店长：“咱们一天多少单，400多单，一天啊，你以为一个月啊。”

只有两个人，一天里是如何炒制出几百单形色各异饭菜的？这五家网上店铺里登载的一道道看似新鲜艳丽的美食，又是如何加工出来的呢？

原来，这个商铺的外间有两个大大的冰柜，里面是事先加工好的一份份塑料包装的冻菜。有人订餐，厨房工作人员就从冰柜里取出相应的品种，然后拿到后面的厨房，放进一支大电热水锅里加热。电热锅无法解冻的，就放进操作台上面的微波炉里。冻菜解冻化开后，再装进饭盒。之后配送员用印有饿了么字样的塑料袋包好，就配送给了订餐客户。

在这家店铺里的墙上贴着几张证照的复印件。工商营业执照显示，公司名称为上海泽洁投资管理有限公司，经营范围中有两项涉及食品内容，酒店管理（除酒店经营、除食品生产经营），批发非实物方式：预包装食品（不含熟食卤味、冷冻冷藏）。旁边贴着的是食品流通许可证，经营范围，同样是预包装食品（不含熟食卤味、冷冻冷藏）。记者查询北京食药局公开系统，并没有查到这家企业的餐饮服务许可申请登记。

同样地址模糊、没有实体照片，同样没有餐饮服务许可，同样挤在一个不到30平方米的商铺里，却又同样登上饿了么首页，那么这五家店究竟是什么来头呢？记者注意到，店里接单并分配送餐任务的工作人员，身着“饿了么”工服，这家店长也自称是饿了么的正式员工。

五家店店长：“店长，你不是饿了么的吗？怎么还能是这里的店长呢？我就是饿了么。这个店就是饿了么的？嗯。那我看营业执照怎么写上海的呢？嗯，挂的就是营业执照。咱这种店有多少？这个？你问这个干什么？就是问问。我们是独立部门，独立运行，那个，这个公司，那个，公司不让说。”

《食品安全法》中规定：网络食品交易第三方平台提供者应当对入网食品经营者进行实名登记，明确其食品安全管理责任；依法应当取得许可证的，还应当审查其许可证。

饿了么创立于2009年4月是由扎斯网络科技（上海）有限公司开发运营，按照饿了么网上公布的流程，注册开店只需三个步骤：提交开店申请，通过资质审核，上线营业。记者提交了希望在河北燕郊开店的申请。第二天便接到了“饿了么”燕郊地区负责审核工作的经理的电话。约定时间后，记者见到了这位工作人员。他说，在燕郊申请开店，可以没有实体店，甚至可不需要提供任何证照。

饿了么燕郊城市经理：“有店面的话，我要帮你，你付出的可能比较少一些，我要是纯，说白了就跟黑店似得，我也可以帮你。”

几天后这位经理再次约见记者，说能够帮助记者实现在“饿了么”开店的愿望。

饿了么燕郊城市经理：“店名叫什么？这个可以改没问题的，你可以先想个大概的，到时候改不了就麻烦了，想一个大概的就行。那就叫随便美食吧。那你现在地址我也简单帮你写一下，就是燕郊东贸，因为这个地址你没有。”

这位经理主动帮助记者填写了网上店名、地址、商家电话等简单信息后，拨通了饿了么客服电话。

饿了么燕郊城市经理：“喂，你好，我是饿了么这边的市场人员，我这边需要给一家新餐厅绑定一下餐厅管理员。”

随后记者接到饿了么客服人员打来的核实电话，只询问了商家注册的电话号码，并没有核查证照、地址等相关信息。

饿了么商家客服电话：“手机号码给您绑定成功了，刚刚给您设置的一个餐厅管理员的账户名是随便美食，这几个字的全拼，小写的拼音，您的餐厅已经新建成功了，您可以正常使用了。”

大约等待了五分钟，现场的这位经理告诉记者申请的店铺已经上线，随后，他又为记者演示了商家客户端的操作方法。

饿了么燕郊城市经理：“搜到了，搜到了，但你的店什么都是空的，开店信息里面传几个照片，从网上找一个你觉得OK的就行。”

没过多久，经过一番装扮的一个名为“随便美食”的店面，成为“饿了么”订餐平台上的一员。“您有新的饿了么订单，请及时处理。”