315 party receives thousands of complaints on CCTV: shopping 315,315 of the 73%-party, online-IT information
IT information news on March 16 in 2016, CCTV's 315 evening has ended, but discussions are continuing about consumer rights. In this CCTV 315 a link in the party do not know whether members are aware, is released during the scene at the party received 01012315 phone number, micro-subscription number new number. These are the party receiving complaints from consumers throughout the process. CCTV recently introduced the data.
According to CCTV of introduced, in 315 party live for process among, from country of more than 190 over business staff, in site received listening to consumers of complaints hotline, from March 14 at 9 o'clock in the morning to party end, 010-12315 hotline total received listening to consumers demands phone 5,297 pieces, micro-letter public platform accepted consumers complaints reported 10,714 pieces, statistics results displayed, consumers complaints of hot remains Internet shopping, accounted for complaints total of 73%.
With the rapid development of the Internet industry, in national advocacy "Internet +" when bad business through the platform of harm the consumer cases is on the increase. Online shopping has become a big scar in the hearts of consumers, online shopping platform endless chaos, the statistics also showed that in this chaos. Hopefully in the next year, through the efforts of relevant departments and enterprises, to effectively address the phenomenon of e-commerce platform businesses harm the interests of consumers.
央视315晚会接收上万条投诉：网购占73% - 315,315晚会,网购 - IT资讯
IT资讯讯 3月16日消息 2016年央视315晚会已经落下帷幕，但关于消费者权益问题的讨论还在继续。在本届央视315晚会中的一个环节不知大家是否有所注意，就是在晚会过程中公布了现场收到01012315电话的数量，微信订阅号新增的数量。这些都是晚会过程中接收的来自全国各地消费者的投诉。央视不久前对这一数据进行了介绍。
根据央视的介绍，在315晚会直播进行过程当中，来自全国各地的一百九十多名工商工作人员，在现场接听消费者的投诉热线，从3月14号上午9点到晚会结束，010-12315热线共接听消费者诉求电话5297件，微信公众平台受理消费者投诉举报10714件，统计结果显示，消费者投诉的热点仍是互联网购物，占投诉总量的73%。
随着互联网产业飞速发展，在全国上下倡导“互联网+”的时候，不良商家借助这个平台坑害消费者的案例也与日俱增。网购已经日益成为消费者心头的一道大伤疤，网购平台乱象层出不穷，在这次的数据统计中也表明了这一乱象。希望在接下来的一年里，通过有关部门和相关企业的努力，能够有效解决电商平台商户坑害消费者权益的现象。