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published in(发表于) 2016/3/17 7:10:45
315, hungry “black restaurant“ was renamed resurgence

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中文

315, hungry "black restaurant" was renamed resurgence-315, hungry-IT information

Take-out O2O leading brand is hungry it is CCTV exposure to be continued. Founder and CEO Zhang Xuhao hungry the first time posting , with "fast, firm, wanted to see results" express determination of rectification, and seeks to "find better ways and means to solve the problem." But the next day, Beijing business today reporter found that many consumers order record in the past were quietly cleared, this stance contrasts with the hungry. Meanwhile, some "problem businesses" to take a new name to "new" form.

Worrying health

CCTV "staged a party" ahead of Beijing Municipal Bureau of food and drug law enforcement personnel to exposure of the party is located in the village of Tongzhou district sanyuan "Fu Xiang" raided the hotel. After the messy kitchen table out on the platform a few net pictures are quite different. According to the boss said, the restaurants and the catering-free license. "Because of poor store business, contact hungry daughter NET, hungry also knew we couldn't pass. ”

As far as exposure, hungry line of many businesses, no operating licence and health permit. Hungry even direct merchants fictitious addresses, upload photos false entity, default unlicensed black workshop settled. Beijing commercial news reporters had to investigate the peace around the takeaway restaurant, found a number of unlicensed restaurants, or suspected counterfeit or altered certificate of merchants, shops often hungry, beautiful round takeout and Baidu out of room access.

Less than an hour after exposure, hungry yet released, official public apology, said emergency set up a special unit, finishing all involved an illegal restaurant. Beijing business news search finds, some businesses have been unable to search of suspected irregularities, a spicy soup store could not be opened, displayed "merchant information is incorrect and cannot be opened".

Bizarre empty

Yesterday, Zhang Xuhao letter to the hungry companies internal outflow beginning end firmly declared that "to be fast, firmly, to see the effect! "However, consumers could see the most direct" effect ", but is a past order history is empty.

Consumer Ms Chong said after learning of the hungry were exposed, opened for the first time are hungry, and unexpectedly found himself hungry for order is cleared out. Beijing News open hungry App "order" column, reservation record found not to exist, showed "nearly a month has no record of the order", according to the guidelines open official website, revealed that all order history is empty.

This is not the case, Beijing business today reporter randomly surveyed dozens of hungry customers, were in similar conditions. Hungry officials did not make a clear response to only provide the screenshots themselves are hungry order does not clear.

Beijing business daily reporters found that the empty orders users have in common is, consumer takeaway suspected of illegal businesses.

Happen again

Head down after the military order, hungry announced "overnight deployment of nationwide restaurant qualification of verification". However, the fact is, illegal business resurgence. The Beijing newspaper survey found that some food and beverage business line, and put another "vest" comeback.

Previously, Beijing business today reporter has found a name for "good pizza" takeout business actually hanging in another business under the brand without a license, check after the food and Drug Administration received reports of dongcheng district and shall be ordered to correct. Yesterday, the reporter found the original "good pizza" has been pulled from the shelves, one named "double celebration Park music pizza" businesses appeared in the "store" section, dishes and address data indistinguishable from the former.

In other stores, there are business addresses, business addresses in the residential building is located in the hotel, store photos sign in problems such as incompatible with the business, were arrested for operating without a licence. Beijing Municipal Bureau of food and drug the food supervision and management measures required under the public license has not yet been businessmen according to regulations.

Supervision tightened

It is interesting, unexpected situation of the enterprise, there is competition between "friends" will for the first time, and is more common in Internet circles. Several other take-away food brands they are invariably silent this time, there were no "staged" information. In fact, leading merchants forged documents, allowed unlicensed issues are not unique to hungry, but sold out O2O prevails.

Beijing business today reporter observed that problems in a business's identification of the glass door are not only hungry, or affixed with a beautiful round go logo. Beijing Municipal Bureau of food and drug law enforcement in the process, also outside the Group selling take-away meals and Baidu hovered in the vicinity, and that "companies do not allow us to talk more."

Food regulation still need to be improved, currently only Beijing released food regulatory measures, and is still in the pilot stage. In the view of the industry, take-out O2O as an emerging business models to facilitate the lives of consumers and should be encouraged, however, wild growth and oligopolistic competition can easily offset a security hazard. Food and drug supervision departments concerned said, unlicensed online merchants to deal with difficult, but will not tolerate the violations, platform Forum will be convened in the near future. For companies, CCTV "staged a party" exposure to sound the alarm, but it is not over regulation will enter the normal.


315之后,饿了么“黑餐厅”更名死灰复燃 - 315,饿了么 - IT资讯

外卖O2O龙头品牌饿了么被央视曝光未完待续。饿了么创始人兼CEO张旭豪第一时间发文,用“要快,要坚决,要见效果”表达整改的决心,并力求“寻求更完善的方式和方法解决问题”。然而到了第二天,北京商报记者发现,不少消费者的过往订单记录被悄然清空,这与饿了么方面此前的表态对比明显。同时,部分“问题商家”采取了新名称以“新店”形式上架。

卫生堪忧

央视“3·15晚会”前夕,北京市食药监局的执法人员对晚会曝光的位于通州区三元村的“福香来”饭店进行突击检查。脏乱不堪的后厨与平台上桌明几净的照片截然不同。据老板娘透露,该餐馆并无《餐饮经营许可证》。“因店内生意较差,由女儿联系饿了么入网,饿了么也知道我们没证。”

据曝光,饿了么上线的很多商家,根本没有经营执照和卫生许可证。饿了么甚至引导商家虚构地址、上传虚假实体照片,默认无照经营的黑作坊入驻。此前北京商报记者曾对和平里周边外卖餐饮进行调查,发现多家无证餐饮,或涉嫌伪造、变造证照的商家,店内时常有饿了么、美团外卖和百度外卖的送餐人员出入。

曝光后不到一小时,饿了么官方公众号便发布致歉信,表示紧急成立专项组,下线所有涉事违规餐厅。北京商报记者当时搜索发现,部分涉嫌违规的商家已无法搜索到,一家麻辣烫店铺无法打开,显示“商家信息有误,无法打开”字样。

离奇清空

昨日,张旭豪给饿了么公司的内部信流出,开头结尾都坚定地宣称“要快,要坚决,要见效果!”然而,消费者能看到的最直接的“效果”,却是过往订单记录被清空。

消费者崇女士表示,得知饿了么被曝光后,第一时间打开饿了么,竟然发现自己的饿了么订单被清空了。北京商报记者打开饿了么App的“订单”一栏,发现订餐记录果然不存在了,显示“近一个月无订单记录”,根据指引打开官网,发现全部历史订单也空空如也。

这并非个例,北京商报记者随机调查了数十名饿了么用户,均情况类似。饿了么相关负责人并未做出明确回应,只提供了自己饿了么订单并未清空的截图。

北京商报记者发现,被清空订单用户的共同点是,消费过涉嫌违规商家的外卖。

死灰复燃

掌门人下了军令状后,饿了么宣布将“连夜部署,核查全国范围的餐厅资质”。然而,事实却是,违规商家死灰复燃。北京商报记者调查发现,一些问题餐饮商家下线后,又换了另一个“马甲”卷土重来。

此前,北京商报记者曾查出一家名为“好乐披萨”的外卖商家实为挂在另一商家下的无证品牌,东城区食药监局接到举报后进行检查,并责令改正。昨日,记者发现原“好乐披萨”已下架,一个名为“双庆园好乐披萨”的商家出现在了“新店”栏目中,菜品、地址等资料与前者无异。

其他新店中,还有商家地址在居民楼内、商家地址位于宾馆中、门店照片中的招牌与商家不符等问题,涉嫌无证经营。北京市食药监局在《网络食品监督管理办法》要求的公示证照也尚未有商家按规定执行。

监管收紧

耐人寻味的是,此前有企业出现意外情况,存在竞争关系的“友商”都会第一时间发声,在互联网圈中更是屡见不鲜。这次其他几家外卖品牌却不约而同地缄口不言,均未出现“3·15”的相关信息。事实上,引导商家伪造证件、默许无照经营等问题并非饿了么独有,而是在外卖O2O普遍存在。

北京商报记者观察到,在一家问题商家的玻璃门上不仅有饿了么的标识,还贴有美团外卖的商标。北京市食药监局在执法过程中,也有美团外卖和百度外卖的送餐人员在附近徘徊,并表示“公司不让多说话”。

网络食品监管仍待改进,目前仅北京发布了《网络食品监督管理办法》,且尚在试行阶段。在业内看来,外卖O2O作为新兴商业模式方便了消费者的生活,值得鼓励,但野蛮生长和寡头竞争之下极易发生偏移,出现安全隐患。食药监部门相关人士坦言,对网上无证经营商家的查处存在难度,但对违法违规行为绝不姑息,近期将召集平台开座谈会。对于企业而言,央视“3·15晚会”的曝光为行业敲响警钟,却远没有结束,监管将进入常态化。






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