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published in(发表于) 2016/3/18 6:37:13
Secret “hungry“ meal of the day: a bad review even in vain,

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中文

Secret "hungry" meal of the day: a bad review even in vain-hungry, takeout, 315, room-IT information

The night of March 15, hungry it unfortunately became the first CCTV 315 party was exposed to the enterprise. CCTV reporters after a field investigation, said hungry "black workshop" without scruples the real interests of consumers. In "hungry" on the site, restaurant photos looked clean and formal glamorous, but it was the oil flow unsightly. Hunger has also been pushed to the forefront of public opinion. There is media in the present and camera hungry meal, let us look at an ordinary Shanghai hungry take-away meals and what′s the story behind it.

On March 16, 2016, an hour before lunch, a Braised Chicken Rice shop in Hongkou district of Shanghai, has just completed a single distribution of the old printed on "hungry" logo blue helmet, open the phone ready to start the next work. A distribution station of the four horsemen, rapidly day after day into daily operations. Radius of three kilometers of the restaurants, commercial buildings, residential, schools, became their main battleground.

Auto repair change of takeout and old and hungry from Shandong distribution should be considered an old biker. Prior to joining hungry takeout, he has fought for more than 10 years in Shanghai. Now, rent in Shanghai, his wife and children also received around. Do auto repair tried odd jobs, finally, at the recommendation of a friend, for hungry when meal takeout.

Send nearly 40 common to roads alone is familiar with, plus the more diligent, his orders have been more, "sent nearly 40 a day just common, although there are no basic work revenue depends on orders, but higher monthly salaries than in the original work a bit."

After several "running", Zhang knew the property within a radius of 3 km. Know which door or elevator, near the location where users. Meet my company′s name not only write the full address order, and can quickly find their location.

Riders are hard earned money "although wages are high, are we through rain and wind back. "Zhang said his age, to catch the time, often holding a food run, sometimes sending slow, the food temperature, customers do not understand, give him a bad review, this one-even if the work was in vain .

Every peak in 10:30 A.M. to 1:30 P.M., 4:30 to 7:30 by night, four takeaway meal has never allowed, bread and simple to deal with. Usually make five thousand or six thousand a month, much will get a seven thousand or eight thousand, but others for dinner time, it′s prime time, is often a race against time "to someone hungry meal."

"Menus General buildings, hospitals and other high traffic areas were stolen. "Stakeholders, riders now vulnerable to theft site will carry take-out boxes go to room, avoid the food out of their line of sight.

"Restraint" little brother has passed the age of joining the hungry years, old takeout "little brother" road goes on, he stressed, on the route to be cooked, for business customers honestly, to be honest with customers, problems should be promptly requested peer help.

While still being known as little brother, is now over the age of, Zhang introspective, asking him why he changed his job just smiled without answering, when delivered to the customer, he says with a smile: "enjoy your meal/working smoothly", then gently on the door.


揭秘“饿了么”送餐员的一天:一个差评就算白干 - 饿了么,外卖,315,送餐员 - IT资讯

3月15日晚上,饿了么不幸成为央视315晚会第一个被曝光的企业。央视记者经过实地调查,称饿了么采用“黑作坊”,没有顾忌到消费者的实际利益。在“饿了么”网站上,餐馆的照片看着干净正规光鲜亮丽,但实际却是油污横流,不堪入目。一时间饿了么也被推到了舆论的风口浪尖。有媒体在当下又将镜头对准了饿了么的送餐员,让我们看看一位普通的上海饿了么外卖送餐员背后又有什么故事。

2016年3月16日,午餐前的一个小时,上海虹口区的一家黄焖鸡米饭店铺内,刚刚完成一单配送员的老张带上印有“饿了么”标识的蓝色头盔,打开手机准备开始下一单的工作。一个配送站的四名骑手,就这样快速日复一日投入到每天的作战中。方圆三公里的餐馆、商务楼、小区、学校,成为他们的主战场。

汽修工转行送外卖来自山东的饿了么配送员老张,算是一个老骑手了。加入饿了么外卖之前,他已经在上海摸爬滚打了十几年。如今,在上海租房,老婆和孩子也都接到了身边。做过汽修打过零工,最后,在朋友的推荐下,来了饿了么当起了送餐外卖员。

一天送近四十单是常事对路况很熟悉,再加上比较勤快,他的订单一直比较多,“一天送近四十单是常事,尽管没有基本工作,收入都靠接单,但月工资也比在原来的工作高出一截”。

经过多次的“跑盘”,张师傅对方圆3公里内的楼盘了如指掌。知道从哪个门或者电梯进,离用户位置更近。遇到只写公司名没写详细地址的订单,也能快速地找到其位置。

骑手挣的都是辛苦钱“别看工资高,都是我们风里来雨里去换回来的。”张师傅说,他一把年纪,为了赶时间,常常是拿着餐品飞奔,有时送慢了,饭菜变温了,客户不理解,给他个差评,他这单就算白干了

每天的高峰期都在上午10点半到下午1点半,晚上是4点半到7点半,四个外卖员的吃饭时间从来都不准,粗茶淡饭简单对付。平常一个月能赚五六千,多的话能拿到七八千,可别人的吃饭时间,正是他们的黄金时间,常常是争分夺秒“饿着肚子给别人送饭”。

“餐品一般在大厦、医院等人流量大的地方被盗。”有关人士介绍,现在骑手在容易被盗地点,都会背着外卖箱去送餐,避免餐品离开自己视线。

“内敛”小哥已过不惑之年加入饿了么一年多了,老张的外卖“小哥”之路还在继续,他强调,对路线要熟,对商家顾客要坦诚,要对顾客说实话,遇到问题要及时请求同伴的帮助。

虽然仍被叫做小哥,如今却已过了不惑之年,张师傅性格内敛,问他为什么换工作他只是笑笑不回答,每当把饭菜送到客户手中时,他也只微笑地说一句“祝您用餐愉快/工作顺利”,然后轻轻把门带上。






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