Women′s cell phone account, pay million complex, "astronomical complex"-mobile phone-IT news

Going abroad for months, phone card being cancel, back, paying million "astronomical complex". Yesterday, the public has Ke told this newspaper that, she wants to go back to using a cell phone for more than 10 years, not only was asked to pay 10,000 yuan Bill, will have to buy a "set for life".

Yesterday, the reporter was informed by the carrier, because Ms Ko′s, special, are "excellent", is a scarce resource, and these two conditions must be met.

Spent more than 10 years I do not know is "excellent"

Ms Ko, she went abroad for 5 months, in March this year to return home. In 5 months, her number is xxx99976543, mobile phone recharge card has not, risking downtime 3 month account. So Caldwell came to the business Hall of the industrial way to handle complex numbers.

"The staff member said, this number is ′ better ′, to complex, is more complex. "Ke said, the staff said, must pay 10,000 yuan calls, and then apply for a lifetime package of 288 Yuan a month. This offset cannot be accepted.

Ms Ke told reporters that the phone card, is a College in Fuzhou university town on her 2004 run, only cost 100 Yuan, operators have not told her it was "excellent", did not enjoy "excellent" benefits.

"Want their cell phone number, why are you so hard? "Ke said.

Operator Solutions customers do not accept

Yesterday morning, the reporter called the operators customer who says "network" to meet these conditions, this is company policy.

"Number after the cancellation, there will be a three-month freezing period, during which to apply complex, need to pay certain bills. "Customer service says, ruoke cannot be accepted, and they will then contact the customer, settled the matter.

Reporters report found that Zhangzhou people who have met and Ms Ko, her phone tail number is 5, 8, wants to double after the cancellation, he was required to pay 100,000 yuan, but also guarantees consumption 1500 Yuan per month. Following consultations, the two sides reached 20,000 yuan into charges, monthly minimum spending of 88 solutions.

Subsequently, the reporter received a feedback from Ms Ko, operators have to contact her again, and puts forward some pre pay 5000 Yuan calls, 158 packages for life programme. In this regard, Ke, she said it could not accept. Grand lawyer min Zhuo Wenbin said that if the phone number has not been sold, users want back but to consultations with operators.

女子手机号被销户，复号需交万元“天价复号费” - 手机号 - IT资讯

出国数月，手机卡被销户，想要恢复，竟要交万元的“天价复号费”。昨日，市民柯女士向本报反映，她想要回用了十几年的手机号，不仅被要求预存1万元话费，还得购买一款“终生套餐”。

昨日，记者从运营商处获悉，因为柯女士的号比较特殊，属于“优号”，是稀缺的资源，复号必须满足上述两个条件。

用了十几年不知是“优号”

柯女士介绍，她出国呆了5个月，今年3月刚回国。在这5个月里，她使用的号码为×××99976543的手机卡一直没有充值，导致停机3个月被销户。于是，柯女士来到工业路上的营业厅办理复号。

“工作人员说，我这个号是‘优号’，要复号比较复杂。”柯女士说，工作人员说，必须先预存1万元话费，然后再办理一款每月288元的终生套餐。这让柯女士无法接受。

柯女士告诉记者，这个手机卡，是她2004年上大学时在福州大学城办的，当时只花了100块钱，运营商都没告诉她这是“优号”，也没享受到“优号”的福利。

“想要回自己的手机号，怎么那么难？”柯女士说。

运营商提方案客户不接受

昨日上午，记者致电该运营商，客服人员表示“优号入网”都要满足这些条件，这是公司的规定。

“号码被销户之后，会有三个月冷冻期，在此期间如要申请复号，需缴存一定的话费。”客服人员说，若柯女士无法接受，他们将再联系客户，协商解决此事。

记者查询公开报道发现，漳州一市民也曾遇到和柯女士一样的情况，她的手机号尾号是5个8，被销户后想要复号，竟被要求交10万元，而且每个月还要保底消费1500元。经协商后，双方达成预存2万元话费、每月保底消费88元的解决方案。

随后，记者接到柯女士的反馈，运营商已再度联系她，并提出了预存5000元话费、158元终生套餐的方案。对此，柯女士仍表示无法接受。闽君律师事务所律师卓文斌表示，如果该手机号还没有被卖出，用户想要回，只能和跟运营商协商。