Navigation tricky: passengers drops travel into the plastic surgery hospital in Putian-drops, Putian hospital-IT information

According to voice of the news reports of the evening rush hour, apparently took a taxi to Hangzhou shangtang road, Hangzhou plastic surgery hospital, but drops of Putian, platform navigation took passengers to the system of private medical institutions, and this phenomenon has been going on for half a year. To this end, the Hangzhou plastic surgery hospital recently told a court drops.

Recently, MS patients going to Hangzhou shangtang road, Hangzhou plastic surgery hospital to see a doctor, she took a taxi software is called a car over, but did not expect, take a taxi car driver software of navigation routes, drove two hours, qiutao road, Ms Fang was sent to a private medical hospital. Patients said: "I′ve just got a drop, and sat for two hours, it gave me the Navigation Guide to Huashan orthopedic hospital, I am depressed died. ”

The reporter learned from the Hangzhou plastic surgery hospital, Ms Fang′s experience is not the case, because a taxi driver driving the wrong road navigation software has a problem. Hospital staff said the first platform entered the Hangzhou plastic surgery hospital to the last drop, the display name is the Hangzhou plastic surgery hospital, but address errors are displayed as Hangzhou qiutao road, South of the city is a private medical hospital, and this situation has been going on for as long as six months. Reporters learned through a query, is the legal representative of the private medical hospital in Putian, President of the health industry in China, Zhejiang Chamber of Commerce. Qian Juntao, Director of the Hangzhou plastic surgery hospital Advisory said: "qiutao road, mostly to private medical hospital, also have small parts to private medical hospital stadium road. ”

When a problem is found, the Hangzhou plastic surgery hospital several times to reflect the drop. Hangzhou Ren Fangyuan plastic surgery hospital staff members said, "certainly doesn′t work well, then we touch with drops him. Reflecting this problem, but did not respond to the last drop. ”

Ren Fangyuan told reporters that the insistence in the hospital, Hangzhou plastic surgery hospital of the address was correct, but the navigation problems have not been solved, still errors and patients go to private hospitals. Ren Fangyuan said: "has been contact has is long it has been no modified well, later it modified came has, modified into shangtang road 168th,, address on has, that we wants to changed to on good has, results later we accidentally found of, although we side improved to has, but points has zhihou, positioning also is set in autumn Tao road there, driver end no modified came. Driver-side navigation are guided to the other side. ”

It is understood that the Hangzhou plastic surgery hospital is the only State-owned three-tier plastic surgery hospital in the province, apart from routine outpatient cosmetic items, take on Hangzhou 24 hour emergency tasks, reception of Hangzhou and the surrounding foot and surgery patients and patients with facial trauma. This is does not have nor other private medical hospital. Qian Juntao, Director of the Hangzhou plastic surgery hospital Advisory said: "some children, for example, trauma, or some patients with hand injuries, time is much-needed, if you by navigating to it is misleading to other hospitals, first of all, it does not have the qualifications, can′t perform this surgery, it′s not delayed the rescue time. ”

Taxi software error thing, Hangzhou plastic surgery hospital is safeguarding their lawful rights and interests. Recently, the hospital will be sue to court drops, demand drops to correct the error, and compensate for the loss of 500,000 yuan. Ren Fangyuan Hangzhou plastic surgery hospital staff said: "we are, after all, three hospitals, often there will be exchange of expert lectures in Beijing, Shanghai, and was brought to the other side. Then our employees go, and patients have, can′t go on like this, went to court and the case, drops or no change at this time. ”

So, drops this error is caused by what? Intentional or negligent? Staff customer service platform to the last drop, likely a map error. Tencent platform application map to the last drop, which needs further verification. Staff: "error occurred when officers were probably the map, this way is not our drops of a position in the company, is not on our side is a map, map is positioned above the navigation is Tencent. ”

Drops says navigation based on keyword sort the destinations. As for the Hangzhou plastic surgery hospital address, why is there such a large deviation, drip has not given a specific term. At present, Hangzhou xiacheng district people′s Court has officially registered on this dispute, drops to completely correct the errors on the navigation software.

导航有猫腻：滴滴出行将乘客拉到莆田系整容医院 - 滴滴出行,莆田系医院 - IT资讯

据中国之声《新闻晚高峰》报道，明明是打车到杭州上塘路的杭州整形医院，但滴滴出行平台的导航却把乘客拉到了莆田系的民营医疗美容机构，并且这一现象已经持续有半年。为此，杭州整形医院近日把滴滴出行告上了法庭。

近日，患者方女士准备去杭州上塘路的杭州整形医院看病，她用打车软件叫了一辆专车送过去，但是没想到，专车司机听了打车软件的导航路线，开了两个小时，将方女士送到了秋涛路上一家民营医疗美容医院。患者方女士说：“我刚刚那边打了个滴滴，结果坐了两个小时，它给我导航导到了华山整形医院，我都郁闷死了。”

记者从杭州整形医院了解到，方女士的遭遇并不是个例，司机开错路是因为打车软件的导航有问题。医院工作人员说，最早在滴滴出行平台上输入杭州整形医院，显示名称是杭州整形医院，但地址却错误显示为杭州城南秋涛路上的一家民营医疗美容医院，并且这种状况已经持续了半年之久。记者通过查询了解到，这家民营医疗医院的法人代表是莆田中国健康产业总会浙江商会会长。杭州整形医院咨询部主任钱君说：“大部分都导到了秋涛路上的民营医疗美容医院，也有小部分导到了体育场路的民营的医疗美容医院。”

发现问题后，杭州整形医院多次向滴滴方面进行了反映。杭州整形医院工作人员任方圆说：“这样肯定不行嘛，后来我们就自己跟滴滴联络了。反映这个问题，但滴滴没有回应。”

任方圆告诉记者，在院方一再坚持下，杭州整形医院的地址后来被修改正确了，但是导航的问题却迟迟没有得到解决，依旧错误将患者导去了民营医院。任方圆说：“一直接触了很久它一直没有改嘛，后来它改过来了，改成上塘路168号，地址对了，那我们想改过来就好了，结果后来我们偶然发现的，虽然我们这边改进来了，但是点了之后，定位还是定在秋涛路那边，司机端没有改过来。司机端导航还是导到那边去。”

据了解，杭州整形医院是省内唯一国有三级整形美容专科医院，除了日常门诊美容项目之外，还承担着杭州24小时急诊任务，接诊杭州及周边的手足外科患者和面部外伤患者。这是其它民营医疗美容医院不具备也无法开展的。杭州整形医院咨询部主任钱君说：“比如说有些孩子的外伤，或者有一些手外伤的病人，时间是非常急需的，如果你通过导航把它误导到其它医院，首先它不具备这个资质，没法进行这方面手术，那不是延误抢救时间嘛。”

针对打车软件出错的事情，杭州整形医院内部也是积极维护自己的合法权益。近日，医院将滴滴出行告上了法庭，要求滴滴出行更正错误，并且赔偿损失50万元。杭州整形医院工作人员任方圆说：“我们毕竟三级医院，经常会有北京、上海的专家过来讲课交流，被带到那边去了。然后我们员工也是到那边去了，还有患者都有，不能这样下去了，就去法院起诉了、立案了，这个时候滴滴还没改。”

那么，滴滴出行这个错误是怎么造成的？是故意还是过失？滴滴出行客服平台工作人员表示，有可能是地图出错。滴滴平台应用的是腾讯地图，具体情况需要进一步核实。工作人员解释：“当时可能是做地图的时候人员出错，这边不是我们滴滴公司的一个定位，我们这边不是自已的一个地图，是采用导航上面定位的是腾讯地图。”

滴滴方面表示，导航会根据关键词对目的地进行排序。至于杭州整形医院的地址为什么会出现那么大的偏差，滴滴方面并没有给出一个具体的说法。目前，杭州下城区人民法院已对此纠纷正式立案，滴滴也对导航软件上出现的错误进行了彻底更正。