Woman shopping bad reviews seller "calling you" harassment, police: it's hard to file-online shopping, bad reviews, calling you to death-IT information
Phone at least 5 times within a minute, the Guangzhou woman she (not her real name) phones are strange number "call." Who you got? She said may be related to their online shopping gave bad reviews. At this point, she complained to the police and communications operators. But police said such harassment case and difficult to obtain evidence, communications operator said there was no technique blocked individual number.
Wrath of the slow delivery of poor quality buyer negative feedback
Because home purchase lamps in issue, Armey family recently of the people are not happy. Yesterday morning the reporter met in the Tianhe district, Armey, her cellphone call comes in, but she had to turn on flight mode, "these two days are like that."
According to Armey on April 5, she is a online shopping platform lamps shop a selection of 6 lamps, total more than 1700 Yuan, customer service told her that 4 days after delivery, on April 11 can be receipted. "Good time and change, my husband asked for three times in vain. "On April 15, the waiting lamp came to, she was angry, most of these lamps has quality problem," these wooden frames and lamps not matching, packed only with great effort, master, we have no energy return. "Thought the online shopping problems they are facing, and on April 18 she angry bad review.
Refused to set aside the bad review mobile phones were harassment
Buyers gave bad reviews, natural for sellers to find a way to make up for it. Armey said that after April 18, vendor staff repeatedly call consultation, wished to let Armey to withdraw negative feedback preferences. Provide screenshots on mobile phones in its reporters saw these crazy numbers from around the country into Armey's cell phone. "Shopping for so many years I gave bad reviews for the first time, they approach me even more disgusted so many phone calls for me every day, seriously affecting my life. "She said.
Can't stand sellers often "communication", half a month after the first bad review, she added a bad review, who wants to come from the storm. "May 9, 8:08, Dongguan, a number of men called me, asked me to withdraw negative feedback, I refused, he threatened me and said ' you don't make me feel better, I do not make you feel better. "She said on the phone shortly after her phone began a frenzied State of being harassed. Reporter on the phone sees, about 5~7 per minute "does not display caller ID" calls come in, in accordance with the minimum number of times, by midday yesterday at 1 o'clock, she received at least tens of thousands of phone calls.
Attempts to call the defendant know case
Disturbance storm brought great inconvenience to MUI's life and work. In order to confirm this lamp shop-related, last night she called lighting shops owners of Dongguan and had issued a threat to her phone. It provides telephone reporter heard in the recording, lighting shops boss insists that its own employees who are just at the beginning frequently tries and Armey comment on problem of poor communication, later crazy harass aren't for his shop.
Dongguan, the man on the phone said that as long as she deleted negative feedback, harassing phone calls so far. In order to relieve the troubles, she tries to alert, but police told her, since there is no material injury, case hard case. "Communications company also said nothing, I don't know what to do. "She is more worried about is that the shop has its own home address," If the freeze, it can do? ”
The online shopping platform said it had launched an investigation.
The April 5
She bought 6 lamps in a lighting shop in Taobao, total more than 1700 Yuan, shop April 11 arrival
The April 15
Lamps and lanterns sent to, but most of the quality problems
The April 18
She gave bad reviews
After April 18
Sellers more than calling Armey's call "communication", she is extremely tired
After half a month
Armey appends a bad review
The May 9
Dongguan, a number of men called to withdraw negative feedback, she refused, then began "calling you"
The May 10
Dongguan, Armey called the number, they say just delete the bad review, telephone harassment stop immediately
The May 11
She alert, but police said the case hard case
Parties responding
Communication operator: unable to shield harassing phone calls
For this thing, reporter call a communications operation company customer service phone, staff said, network communications is oriented public mass of service network, for a a separate number call another a number of shield technology is not exists, and these number are is no return territorial of network since series number, so hard tracing, if forced closed phone signal, user of phone will any number are received not to, real became paralysis phone.
Police: investigation hard evidence is difficult to file
Guangzhou police said no serious consequences because of this harassment and actual harm, the police hard case, surveys it is difficult to obtain evidence. If you are experiencing complaints tend to impose administrative penalties in accordance with the security regulations of the relevant personnel. Police also warned that such behavior can also be reported to the communications company, industrial and commercial sectors.
Lawyer: police can call warning related people
Legal gateway lawyer Kent Deng of Guangdong said that due to the low costs of such acts, the parties are more difficult loss statistics, Public Security Department and really hard to deal with, but he emphasizes is not as, "the police can call the relevant personnel, verbal, to stop the harassment."
女子网购差评被卖家“呼死你”骚扰，警方：很难立案 - 网购,差评,呼死你 - IT资讯
一分钟内手机至少被打5次，广州女子阿梅（化名）手机被陌生号码“呼死”。究竟自己得罪了什么人？阿梅称可能与自己网购给了差评有关。针对此事，阿梅向警方和通信运行商投诉。但警方表示，此类骚扰难立案、不易取证，通信运行商则称，目前尚无技术屏蔽单个号码。
发货慢质量差买家怒点差评
因为家中购置灯具问题，市民阿梅一家人最近很不开心。昨日上午记者在天河区见到阿梅，她的手机一直有电话打入，无奈她只好打开飞行模式，“这两天都是这样”。
据阿梅介绍，4月5日，她在一网购平台的灯具商铺挑选了6套灯具，总价1700多元，客服告知她，4天后发货，4月11日可以到货。“说好的时间改了又改，我老公白白请了三次假。”4月15日，久等的灯具来到，令阿梅气愤的是，这些灯具多数有质量问题，“这些木框和灯根本不配套，师傅费了好大劲才装好，我们已经没有精力退换货了。”想到自己这次网购遭遇的问题，4月18日阿梅怒点差评。
拒绝撤销差评手机即遭骚扰
买家给了差评，卖家自然要想办法弥补。阿梅说，4月18日之后，卖家工作人员多次拨打电话与其协商，希望以各种优惠方式让阿梅撤回差评。在其提供的手机截图上记者看到，这些来自全国各地的号码疯狂地打入阿梅的手机。“网购这么多年我第一次给差评，他们后来的处理方式我更加反感，每天打那么多电话找我，严重影响我的生活。”阿梅说。
受不了卖家频繁的“沟通”，在第一条差评过去半月后，阿梅又追加了一条差评，谁想暴风雨从此袭来。“5月9日晚上8点08分，一个东莞号码的男人给我打电话，要我撤销差评，在遭到我拒绝后，他恐吓我说‘你不让我好过，我也不让你好过’。”阿梅称，这通电话结束不久，她的手机便开始了疯狂的被骚扰状态。记者在其手机看到，每分钟大概有5~7个“未显示主叫号码”的电话打进来，按照最低次数，截至昨日中午1时许，阿梅至少接到上万次骚扰电话。
尝试报警处理被告知难立案
骚扰风暴给阿梅的生活和工作带来极大不便。为了证实此事与灯具店有关，前晚她分别打电话给灯具店莫老板和此前对她发出威胁的东莞电话。在其提供的电话录音中记者听到，灯具店莫老板坚称自己的员工只是在一开始频繁尝试与阿梅沟通差评问题，后期的疯狂骚扰不是他的店铺所为。
而东莞电话中的男子则表示，只要阿梅删除差评，骚扰电话便到此为止。为了解除烦恼，阿梅尝试报警处理，但民警告诉她，由于没有造成实质性伤害，案件很难立案。“通信公司也说管不了，我现在根本不知道怎么办。”阿梅更为担心的是，店家有自己的家庭住址，“万一真的乱来，这可怎么办？”
该网购平台表示已对此事展开调查。
4月5日
阿梅在淘宝一灯具店买了6套灯具，总价1700多元，店方称4月11日到货
4月15日
灯具送到，但多数有质量问题
4月18日
阿梅给了差评
4月18日后
卖家多次拨打阿梅的电话“沟通”，让阿梅极其厌烦
半个月后
阿梅追加一条差评
5月9日
一个东莞号码的男子打来电话要求撤销差评，阿梅拒绝，随后便开始遭遇“呼死你”
5月10日
阿梅打电话给东莞号码，对方称只要删除差评，骚扰电话立刻停止
5月11日
阿梅报警，但警方表示案件很难立案
各方回应
通信运营商：无法屏蔽骚扰电话
针对此事，记者致电某通信运营公司客服电话，工作人员表示，网络通信是面向公共大众的服务网络，针对某一单独号码呼叫另一号码的屏蔽技术尚不存在，况且这些号码都是无归属地的网络自编号码，因此很难追查，如果强行封闭手机信号，用户的手机便任何号码都接收不到，真正成为瘫痪手机。
警方：调查难取证很难立案
广州警方则表示，由于这种骚扰行为没有造成严重后果和实际伤害，警方很难立案，调查也很难取证。如果遇到市民投诉，一般会按照治安处罚条例对相关人员实施行政处罚。同时警方提醒，遇到此类行为也可以向通信公司、工商等部门举报。
律师：警察可以电话警告相关人员
广东法制盛邦律师事务所律师邓刚表示，由于此类行为违法成本低，当事人也较难统计损失，公安部门确实比较难处理，但他强调也并非无法作为，“警察可以打电话给相关人员，提出口头警告，以此制止骚扰行为”。