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published in(发表于) 2016/5/13 6:48:53
Putian doctor: recruitment not required, online expert has read-only secondary school

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Putian doctor: recruiting online experts did not require Department of Putian, only read technical secondary school | _ news

Original title: Putian, I worked in the hospital as a "doctor"


Last spring, a friend in the outsourcing Department for medical treatment in a hospital experience of being cheated, so I started looking at hospital in Putian, and intend to do reports. Then try many ways, barred to the core information, we have been compelled, I chose to make unannounced visits.


Friends were deceived and "Wei Zexi event" the protagonist is similar, he is also Baidu search to a hospital, consult the hospital customer service through the network "doctor" after falling into a trap. After that he deeply regretted, Internet search take to say absolutely not. After much investigation I was informed that these hospitals, young people would hire a large number of learned, to write the soft article, Internet marketing and online consultation work, we decided to make unannounced visits to start from here.


Easily become "eye doctor"


They needed to recruit cheap labor, professional, technology, experience, and there is no requirement


When I found on the net in 58 city "network marketing" or "Web promotion" when to jump out of the recruitment unit, is mostly a whole bunch of hospitals.


I found several common on buses and billboards at the station "well-known" hospital, studied them carefully on the requirements of the network to promote this position, in response to these requests "made to measure" fabricated resume, did not think the hospital requirement for experience as "infinite". And I also found that even the graduate degrees are worthless now, these hospitals to network for qualifications required for promotion is in fact a "College," "high school". Obviously, they just need the cheap labor, professional, technology, experience and no requirements at all.


Be safe, not only am I making up false resume, new phone numbers. In your resume, I am saying they are graduate students, aged 22 years old; written by graduate school is one of Beijing's three universities, professional writing sometimes marketing, sometimes written Secretary ... ... Word is commonly known as "one size fits all" professional. All this, in order to experience itself as there is no "blank".


After the phone one by one, I started to run home with a resume a home interview. This hospital in Beijing's streets, as a single small building. But my interview was basically not in a hospital, but Office buildings near the hospital network. Network is usually one or a few offices of the Department, a group of young men crowded in a narrow space, their job is to write on the computer soft and doing PPC.


Ultimately, I chose a hospital decided to hire me on the spot. The hospital is the Hospital of traditional Chinese medicine, is not a hospital, but do not have many departments, is nothing more than the treatment that some of the "niche" of chronic disease or recurrence of disease, such as epilepsy, rheumatism and psoriasis. They also treat "hiding something", such as male gynecological, let you get killed and sorry yell. When they opened the eye, is desperate to recruit, so I became "eye doctor".


Networks of doctors, no one studied medicine in


Pick up the phone, "doctor", help you analyze the State of online, the appointment of "experts", young people are not studied medicine in


First day on the job, training, self-taught, textbooks are Wikipedia. Director made me familiar with cataracts, glaucoma, retinal hemorrhage, conjunctivitis, keratitis, several common eye diseases such as age-related macular degeneration. Requirement is to remember, don't mix. Pathogenesis, treatment, and prognosis of the others away. Office has a picture of the eye anatomy chart, but it says I don't have to look.


Director of the so-called, is actually very young, less than 30 years old, talk has a very thick Beijing accent. He and many others I do not understand the dialect is used, network a lot of people have said such a thing. Only later learned that they say is language. It really is a Department of the hospital in Putian, they are "second generation" "three generations", and have lived in Beijing since very small, so Opera is very heavy.


In addition to supervision, Director, fencing the top bid in person. This is the hospital's rules, as long as it is to touch the money, basically by "insiders" to do it. PPC has many skills, every day is expensive, sometimes the customer this morning filled with tens of thousands of pieces, was run out in the afternoon. This hospital is very strong competitors, routines are the same, should be the same people. Director so the pressure is great, often stuffy smoke, or Director of several other sections of the Department and the network together, sat around drinking tea.


"Network" eye colleague, count me a total of three. The other two a week earlier than I, one to six months earlier than I. Girl a week earlier than I had previously in Tongzhou, a totalitarian gynecological hospital in Putian, job is to write the soft article. Although to the eye, but there's no pressure. She told me that those who know without looking too sick, write the soft article called "pseudo-original" spell collage affixed on the line, this article she wrote nearly a day, wrote.


I half brother who just turned 20 years old. After graduating from secondary school, he worked as extras, KTV attendants, city Coordinator ... ... Now his eye customer service, customer service is the name "ophthalmologist doctor Wang". When you make a call from the hospital, pick up the phone, "doctor Wang" is his when you by Baidu search access to the hospital Web site, open the dialog similar to the QQ window, help you analyze the State of online, the appointment of "eye specialist doctor Wang", is his.


You search on the Internet and I at a glance


Once you open a dialog pop-up, you search what "key words" can be "doctors" see, when you like a transparent man


The hospital has its own official Web site, but the domain name is strange, is made a mess of a combination of letters and numbers. Nice hospital, hospital of Chinese pinyin or English names as domain names. Later learned that, similar to the official website of the Department of the hospital like this, and each hospital has several such sites. Because these domain names are cheap, are packaged for sale.


Most important is that nobody writes domain name to access these sites. We came here by Baidu and other search, so just do PPC, someone will search through the illness and symptoms, click on the "original" and "papers", access to the hospital's Web site, the online "expert" advice.


Dialog window that pops up on the hospital Web site, commonly known as "business". The "original" and "popular science articles" commonly known as "competitive landing page". Before you search on Baidu which keywords and which keywords into the article because "science articles", are recorded. Once you enter this dialog window, you are in the business of "eye specialist doctor Wang" see, you like a transparent one.


Patients ' problems are similar, but is the first symptom, and then asked if she could treat, ask how much it costs, and how long. In business, there are "eye specialist doctor Wang" were produced by a variety of dialog templates, he don't even have a typing, click on template answer, step by step, do not know the truth to attract patients to the hospital.


Therefore, "popular science article" writing is easy to understand and "looks very reasonable", it is very important. I work at, is to write such articles. I taught myself for three days, began to write, and also I write faster and better. By his colleagues the "spell collage paste" the runaround and I searched everywhere. The hospital Trustees routines are the same, such as "papers" flying in the sky on the Internet is simply the difference between traditional Chinese and Western medicine or treatment method with different names, also is said to be made up, anyway, no one to verify.


Famous experts in the Hospital Authority?


Resume addendum to the famous experts, or at least exaggerated, anyway, no one to check


We write "papers", will push their own hospital's experts, such as "expert xxx xx x section of the hospital has a unique therapy," and photos of the experts on the site posted at prominent positions. Some experts also went to XX television health show, also attached to that segment of the video on the site.


Photos of these experts is a venerable look, which international brand-name medical school did resume after graduation is introduced, that is, from which Chinese medicine expert, or you can sit in which well-known big hospital visits. I thought, maybe they really have the ability to just collect more money.


But I was na?ve.


In the hospital to do network marketing most wages are very low, monthly salary is no more than 3000 pieces. But in our "doctor" treatment, wash your hair just as waiters and hairdressers, and accommodation. Hostel neighborhood near the hospital, very shabby. Men and women mixed, bunks, a House can sleep up to 8 people, even that can't fit on the table. Toilet is squat, dirty hoes.


First time to the dormitory door, and colleagues found with no key, so knock, the answer is an old man. My great surprise, this hostel also has watch old man?


Unexpectedly, the more surprising in the back. Door and the old man was none other that we hung pictures on the site of the old expert. Respected people live here? Colleagues say he has lived here. Same section regardless of network or the doctors and nurses, all live in one House, in order to share.


Experts in this House did not alight on the website photos, under the Dim light, reflecting his gaunt, sunken a yellow face. I think if he had been able, at first refused to live here, then don't look so bad--not able to treat others at least treat yourself! Later learned, old resume is also part of the experts, or at least exaggerated, anyway, no one will check.


I by way of unannounced visits, in this environment, with these colleagues work for half a month. And will this half months of personally experience, and saw, and and colleagues are Exchange they of work, and previously of experience,, are wrote into has name for bidding ranking "fishing" patients, fake doctor online judgment for seeking "available" which open hormone, psoriasis rule into critically ill, reported in the, continuous published in last year (2015) May 25, and 26th of Xinhua daily telecommunications Shang.


"Afterword"


A year ago, for a variety of reasons, I referred to in the report, but does not explicitly use "Department of Putian hospital" "Baidu bidding rank" named Word. However, with the recent expose on various relevant reports, we can see that directed them, is not wrong.


But I want to emphasize is that before the Baidu is widely used, such as the one I make unannounced visits to the hospital is already very active. Before the Internet into our life, they had taken the lead into our lives. They are crazy rich in advertising, these ads have appeared on television, radio, newspapers, and bickering now on some of their media, but now people are more commonly used is the network, so they changed the advertising-like, moved home.


Death of Wei Zexi, reported here a year later, they were sorry. But I also know, prior to this report there has been a lot of socially responsible media or individuals to do investigative reporting, writing nonfiction and even report criticizing them. A year later, when I wrote this post again to 58 city site search "Web promotion" see recruitment information, still coming from my make unannounced visits to the hospital, that is, they are also doing similar activities.


Will not tolerate their continued. Medicine, human life, has never been what "only for financial gain, not lethal," said. Patients with life-saving money is limited, not to mention risks such as delay optimal treatment time. National network to Baidu already pointed out the car, Baidu also responded firmly implemented, expected effectiveness related contracted hospitals and also look forward to the findings of the Department, in order to deter; most looking forward to, of course, and related departments to strengthen supervision, can truly block Wei Zexi through this "dead end". (Xinhua Daily Telegraph journalist)



Responsible editor: Chen yan SN225





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Department of Putian

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莆田系医生:招聘没要求 在线专家仅读过中专|莆田系_新闻资讯

  原标题:我曾在莆田系医院当“医生”


  去年春天,一位朋友在某医院外包科室就医被骗的经历,让我开始关注莆田系医院,并打算做相关报道。当时尝试了很多途径,都无法采访到核心信息,不得已之下,我选择了暗访。


  朋友被骗的过程与“魏则西事件”的主角类似,他也是百度上搜到了一家医院,通过网络咨询了医院的客服“医生”之后就掉入了陷阱。此后他深深懊悔,说万万不该在网上乱搜轻信。我经过调查得知,这类医院会雇大量没学过医的年轻人,去做写软文、网络推广以及在线咨询等工作,便决定暗访从这里入手。


  轻而易举当上“眼科医生”


  他们招聘时需要的只是廉价劳动力,对专业、技术、经验等根本没有任何要求


  当我在58同城和赶集网上搜“网络营销”或“网络推广”时,跳出来的招聘单位,大多是五花八门的医院。


  我找了几家在公交车身及车站广告牌上常见的“知名”医院,仔细研究了他们对网络推广这一职位的招聘要求,本想针对这些要求“量身定制”编造简历,没想到这些医院对从业经验的要求多为“不限”。而且我还发现,在连研究生学历都快不值钱的当下,这些医院对网络推广职位的学历要求竟是“大专”“高中”。可见,他们需要的只是廉价劳动力,对专业、技术、经验等根本没有任何要求。


  安全起见,我不仅编了虚假简历,还新办了手机号。在简历中,我谎称自己是刚毕业的本科生,年龄22岁;毕业学校写的是一家北京的三本大学,专业有时写市场营销,有时写文秘……总之都是俗称“万金油”的专业。这一切,都为了把自己包装成毫无经验的“一张白纸”。


  挨个打过电话之后,我开始带着简历一家家地跑上门接受面试。这种医院分布在北京的大街小巷,多为独幢小楼。但我的面试地点却基本不在医院,而是在医院附近写字楼里的网络部。网络部通常是一间或几间办公室,一群年轻人挤在逼仄的空间里,他们的工作是对着电脑专门写软文、做竞价排名。


  最终,我选择了一家决定当场录用我的医院。这家医院是中医医院,并非专科医院,但科室也不多,无非就是治疗那几种该系最“擅长”的慢性病或易复发的顽症,比如癫痫、风湿、牛皮癣。他们也治“难言之隐”,比如男妇科,让你挨了宰也不好意思到处嚷嚷。当时他们新开了眼科,正在饥不择食地招兵买马,于是我成为了“眼科李医生”。


  网络部的医生们没人学过医


  接你电话的“医生”,帮你在线分析病情、预约就诊的“专家”,都是没学过医的年轻人


  第一天上班,内容是培训,形式是自学,教材是百度百科。主任让我熟悉白内障、青光眼、眼底出血、结膜炎、角膜炎、黄斑变性等几种常见眼病。要求是记住症状,不要弄混。其他的发病原理、治疗方法、预后等都不用管。办公室里有一张眼球的解剖挂图,但主任说我不用看。


  所谓主任,其实很年轻,不超过30岁,说话有挺浓的北京口音。他和很多人交流都用我完全听不懂的方言,网络部好多人都说这种话。后来才得知,他们说的是家乡话。这确实是一家莆田系医院,他们都是“二代”“三代”了,从很小就生活在北京,因此京腔很重。


  主任除了监工,还亲自操刀竞价排名。这是该系医院的规矩,只要是碰钱的工作,基本都由“自己人”来做。竞价排名有很多技巧,每天耗资巨大,有时客户上午充了几万块,下午就被耗光了。这家医院的竞争对手很强势,套路都一样,应该也是同类人开的。主任因此压力挺大,经常抽闷烟,或者和网络部其他几个科室的主任们聚在一起,围坐着喝工夫茶。


  “网络部”眼科的同事,算上我共三位。另两位一个比我早来一周,一个比我早来半年。比我早来一周的姑娘此前在通州一家专治妇科的莆田系医院工作,工作内容就是写软文。虽然现在换到眼科,但也毫无压力。她告诉我那些病不用看太懂,写软文又叫“伪原创”,会拼拼贴贴就行,这种文章她一天能写近百篇。


  比我早来半年的小哥刚满20岁。中专毕业后,他做过群众演员、KTV服务员、城管协管……现在他在眼科做客服,客服名称是“眼科专家王医生”。当你拨打这家医院的电话,接你电话的“王医生”,就是他;当你通过百度搜索进入到医院网站,打开那个类似QQ的对话弹窗,帮你在线分析病情、预约就诊的“眼科专家王医生”,也是他。


  你在网上的搜索,我一览无余


  一旦你打开对话弹窗,你搜过哪些“关键词”都能被“医生”们看到,这时你就像一个透明人


  这家医院有自己的官方网站,但是域名很奇怪,都是由乱七八糟的字母和数字组合的。而正经医院,都用医院的中文名拼音或英文名当作域名。后来得知,类似该系医院官方网站都是这样,而且每个医院都有好几个这样的网站。因为这些域名很便宜,都是打包出售的。


  最主要的是,没人通过写域名进入这些网站。大家都是通过百度等搜索过来的,所以只要做好竞价排名,就会有人通过搜索病情、症状,点击“伪原创”的“科普文章”,进入到医院的网站,向在线的“专家”咨询。


  医院网站上弹出的对话弹窗俗称“商务通”。那些“伪原创”的“科普文章”俗称“竞价着陆页”。你之前在百度上搜索了哪个关键词,因为哪个关键词点进了哪篇“科普文章”,都有记录。一旦你进入这个对话弹窗,你此前的动作都能被商务通里的“眼科专家王医生”们看到,这时你就像一个透明人。


  患者们的问题也都差不多,无非就是先说症状,再问能不能治,再问花多少钱、多长时间。商务通里,有“眼科专家王医生”们制作的各种对话模板,他甚至连打字都不用,直接点击模板的回答,就能一步一步把不明真相的患者吸引到医院里来。


  因此,“科普文章”写得是否通俗易懂并且“看上去很有道理”,就显得非常重要。我当时的工作,就是写这类文章。我自学了三天,就开始写了,主任还夸我写得又快又好。得到同事“拼拼贴贴”的真传,我上网到处搜。这种医院有的是,套路都是一样的,类似“科普文章”在网上漫天飞,无非是中西医的区别,或者治疗方法、仪器名称不同,据说也都是编出来的,反正没人去核实。


  医院里的名老专家到底多权威?


  名老专家们的简历也是编的,至少是夸大的,反正也不会有人去核实


  我们写的“科普文章”里,都会力推自己医院的名老专家,比如“××医院的×科专家×××有一套独创的什么疗法”,并且在网站显眼位置贴上这位专家的照片。有的专家还上过××电视台的养生节目,网站上也附有那段节目的视频。


  这些专家看照片都是一副德高望重的样子,简历介绍不是毕业于哪所国际名牌医学院,就是师从哪个中医高人,或者同时在哪家知名大医院坐诊。我曾想,他们也许真有本事,只是多收点钱罢了。


  可我还是太天真了。


  在这种医院做网络营销多数工资很低,月薪没有超过3000块的。但是我们这些“医生”的待遇,就像饭馆服务员和理发店洗头妹一样,包食宿。宿舍在医院附近的居民区里,极为破旧。男女混住,上下铺,一屋最多能睡8人,连桌子都摆不下。厕所是蹲坑,脏得不堪入目。


  第一次到宿舍门口,同事发现忘带钥匙了,于是敲门,应答的是个老大爷。我大惊,这破宿舍还有看门老大爷?


  没想到,更令人吃惊的在后面。开门的老大爷不是别人,正是我们网站上挂着照片的那个名老专家。那样德高望重的人就住这儿?同事说,对,他就住这儿。同一科室的人无论网络部还是医生护士,都住一屋,以便交流。


  老专家在这破屋里并没有网站照片上那么神采奕奕,昏暗的灯光下,映着他瘦骨嶙峋、眼窝深陷的一张黄脸。我想如果他真有本事,首先不肯住这里,其次不会脸色这么差——治不了别人至少治治自己啊!后来才知道,名老专家们的简历也是编的,至少是夸大的,反正也不会有人去核实。


  我通过暗访的方式,在这样的环境里,与这些同事工作了半个月。并将这半个月的亲身经历、所见所闻,以及与同事们交流他们的工作、此前的经历等,都写进了名为《竞价排名“钓”患者,假医生网上坐堂》《为求“速效”滥开激素,牛皮癣治成病危》等报道中,连续刊登在去年(2015年)5月25、26日的《新华每日电讯》上。


  【后记】


  一年前,出于各种原因,我在报道里虽然提到了、但并没有特别明确地使用“莆田系医院”“百度竞价排名”这样指名道姓的字眼。但是,随着近期各种相关报道的揭批,可以看出,把矛头直指他们,也并不冤枉。


  但我想特别强调的是,在百度被广泛使用之前,我暗访过的那类医院就已经非常活跃了。在互联网进入我们的生活之前,他们就已率先进入我们的生活了。他们多是靠疯狂的广告投入发家的,这些广告曾出现在电视、广播、报纸等现在口诛笔伐他们的一些媒体上,只不过现在人们更常用的是网络,于是他们把广告换了样、搬了家。


  魏则西之死,在此报道的一年之后,不免令人遗憾。但我也很清楚,在此报道之前就已经有很多有社会责任感的媒体或者个人,以做调查报道、写纪实文学甚至举报等方式揭批过他们。而时隔一年,当我为了写这篇文章,再次到58同城等网站上搜索“网络推广”时看到的招聘信息,仍然来自我暗访过的那类医院,也就是说,他们还在做类似勾当。


  决不能容忍他们继续。医疗领域,人命关天,从来就没有什么“只谋财,不害命”之说。患者的救命钱是有限的,更别提贻误最佳治疗时机等隐患。国家网信办已经对百度提出了整改要求,百度也回应会坚决落实,期待成效;更期待对相关医院及承包科室的调查结果,以儆效尤;当然最期待的,还是相关部门要加强监管,才能真正堵住魏则西走过的这条“死路”。(新华每日电讯记者)



责任编辑:陈琰 SN225





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