"In the history of most express the real-name system" jammed: embarrassing how broken? Real-name-IT-express information
June 1, express their real names as the official start of the national industry standard. According to the express provisions of the safety practices issued by the post office, parcel must show valid documents such as ID cards, express a single name, and need to check by courier. Yesterday, reporters visited 9 Express, only 2 express courier clearly required reporters to produce valid documents; a number of couriers, common items send you do not need to show identification.
Express the real-name system was proposed last year, last November, as requested by the postal authorities, real-name system has been implemented. This year, just to "normative" approach once again emphasizes that the implementation of.
But this, you encounter a lot of problems from last year, the main question is operational.
Users worried about disclosure of personal information by courier, not willing to show ID, and ID card registration, will greatly increase the workload of express personnel, reduce efficiency. So either last year or this year, express the real-name system are "virtual", which required Yes, but just can't perform, send receive, neither side is willing to.
This situation may well taken policymakers by surprise. According to common sense, send a registered letter at the post office, express mail service, transfer remittances, parcels require real-name system, look hard, how to promote to a courier company in the community, it is difficult?
I'm afraid that is associated with the nature of the courier company. Express delivery company is the enterprise, unlike the State-owned postal system, you can follow the last "Majesty" of the game rules or administrative means. Courier companies pay attention, every minute counts, it is their Foundation . Think about it, even for many years required "out of the box the goods" are fully implemented, each courier to bear the risk of losing customers to write down the ID number, how much resistance is there?
Meanwhile, customers greatly enhanced the awareness of personal information protection. It can be said that over the years, disclosure of personal information of citizens, has caused great distress to the whole society, in this case, who is not willing to write information on the express their identity, so that everyone can see him. Express a single thing has happened before resale, who dare not guarantee that will not happen in the future.
They all express the real-name system "norms" were de facto boycott, at least a negative response. This possibility was discussed last year, but decision makers did not take into account or has not developed a strategy to deal with. This year's "cold shoulder", only last year "the cold shoulder" in the future.
Express the real-name system should be implemented? From the point of view of maintaining social security, should still be implemented. But it must be well thought out, not one aspect of security, the other becomes unsafe, nor for safety, and make trouble for the industry as a whole .
Is there a way to have it both ways? Also there is. This solution is technology. According to the report, Ningbo Express Pickup use "BA", you can quickly scan customer information and uploads it to the public security system, information is uploaded automatically cleared. Parts of Fujian, launched a "delivery home" APP by scanning QR codes to register identity information, convenient, fast and safe.
These two are not new things, supermarket checkout, PayPal payments, and so on, will use "BA", while scanning the QR code, is, in many people's "business as usual". Information is isolated from the outside world, to where it should go, and extremely fast, to express the real-name system is a decisive advantage.
This gives management a good tip. Times have changed, not the next instruction you are unconditionally executed. Must have the technology to do security, to dissolve the people's concerns.
Express the real-name system, not just a customer and delivery company thing, it tests management style and ability, management in addition to documents, also to take responsibility for more of their own, such as investment research software, such as active pilot and promote technical practices. The cost of upgrading, the also be considered, evaluated, find a shared solution.
Put all this in advance, and implementing rules are the things that matter. Otherwise, the system is overhead, and purpose are not up to, managers will also be affected by criticism--the awkward, I'm afraid no one wants to see.
“史上最严快递实名制”寸步难行：尴尬局面如何破？ - 快递实名制 - IT资讯
6月1日起，快递实名作为国家行业标准正式开始施行。根据国家邮政局发布的《快递安全生产操作规范》规定，寄包裹除必须出示本人身份证等有效证件外，快递单也须实名，且需先通过快递员检查验视。昨日，媒体记者探访9处快递点，只有2处快递点的快递员明确要求记者出示有效证件；多位快递员表示，普通物品寄送无需出示身份证件。
快递实名制是在去年提出的，在去年11月，按照邮政管理部门的要求，实名制已经开始实施。今年，只不过是以正式“规范”的方式，再次强调落实。
但这个要求，从去年提出时就遭遇了不少疑问，主要的质疑在于可操作性。
用户担心自己的个人信息被快递人员泄露，不愿意出示身份证件，而对身份证件登记，也必定会大大增加快递人员的工作量、降低效率。所以，无论去年还是今年，快递实名制都是“虚”的，上面有要求没错，但下面就是执行不了，寄的收的，双方都不乐意。
这个情况，可能大大出乎决策者的意料。按照常识，在邮局寄挂号信、特快专递、转账汇款、包裹，都需要实名制，看上去不是难事，怎么推广到社会上的快递公司，就寸步难行了？
这恐怕还是与快递公司的性质相关。快递公司是企业，不像国企的邮政系统，可以按照过去“威严”的行政手段制定游戏规则。快递公司讲究快，分秒必争，这也是它们的生存基础。想想看，连多年要求的“开箱验货”都难完全实行，要每个快递员担着失去客户的风险去记下一个身份证号，会有多大的阻力？
同时，客户们的个人信息保护意识也大大增强了。可以说，这些年来，公民个人信息的泄露，已经给全社会造成巨大的困扰，在这种情况下，谁也不愿意把自己的身份信息写在快递单上，让人人都能瞧得见。转卖快递单的事情以前发生过，谁也不敢担保今后还会不会发生。
这些，都让快递实名制的“规范”，遭到了事实上的抵制，至少是消极的应对。这种可能性，在去年就被议论过，可惜决策部门没有考虑，也没有制定应对的策略。今年的“冷遇”，只不过是去年“冷遇”的重演。
快递实名制该不该实施？从维护社会安全的角度考虑，还是应该实施的。但必须考虑周全，不能一个方面安全了，另一个方面变得不安全，也不能为了安全，而给一整个行业制造麻烦。
有没有办法做到两全其美呢？还是有的。这个办法就是技术手段。根据报道，宁波的快递收件员使用“巴枪”，可以迅速扫描客户信息并上传至公安系统，信息上传后自动清零。而福建一些地区，则推行了“快递到家”APP，通过扫描二维码登记身份信息，同样方便、快捷、安全。
这两样，都不是什么新鲜东西，超市结账、用支付宝付款等等，都会大量使用“巴枪”，而扫描二维码，更是很多人的“家常便饭”。信息与外界隔绝，到了它该去的地方，而且极为快速，对快递实名制是有决定性的好处的。
这就给管理部门一个很好的提示。时代变了，不是下一个指令大家都能无条件执行了。必须要有技术做保障，必须解除人们心头的顾虑。
快递实名制，绝不仅仅是客户和快递公司的事情，它更考验管理部门的作风和能力，管理部门除了发发文件以外，还要承担起更多属于自己的责任，比如进行一定的投入研制软件，比如主动试点和推广一些技术性的做法。技术升级所需要的成本，也该考虑在内，进行评估，找出一个各方分担的方案。
把这一切都预先做好了，推行规则就是水到渠成的事情。否则，制度被架空，目的达不到，管理者还会受批评——这样的尴尬，恐怕是谁都不愿意看到的。