There phone number transfer balances Unicom, owner does not know! China-Unicom mobile phone, China Unicom-IT information

A Unicom card transfer is inexplicable, complaints for over a year and no results, which was outraged by Mr Miller on the Hebi company. From last year to this year, has taken a variety of approaches to beg Mr Miller has been indignant: "I did not show any documents, the use of very long Unicom card somehow being transferred to another. ”

Activist Mr Miller trouble, many complaints hotline, but the problem has not been resolved.

Li Meng text/graph

Mr Miller said still has to run, get a statement.

Transfer of ownership of your mobile phone number is odd

"Mobile phones, there are more than 200 Yuan Bill, I was not present, did not show any documents, that is transfer, makes my blood boil. "On June 14, Mr Miller angrily told the Dahe newspaper reporter.

According to Mr Miller told, at that time in order to facilitate business, a friend sent him a no minimum consumption, China Unicom call is free of charge, calls 9 cents per minute mobile "8833" (last four digits) number, followed by transfer of ownership of the card in his name. Spent more than a year later he had a new number, but think the No. 8833 more affordable, so they stored 200 calls, periodically queries a month. April 2015 again query but cannot be checked, then go to business consulting, learned of the March number was posted to a stranger's name.

"I went to Hebi Unicom business consulting, the receptionist said it was China Unicom channel caused by the illegal operation of the staff, put back the phone waiting for treatment, but I have to give China Unicom reflected countless times without a result. "Mr Miller hands feel helpless about this.

Activist challenges the owner mad

According to Mr Miller said, Hebi Unicom customer complaint Department contacted him, said the events were the responsibility of Unicom, made his a 3, even when he did not agree, then each other not to contact him again. In December 2015, am humbled he had to the Hebi company front activist, the other party compensation, promised to give him a 3 even.

"I was doing business, didn't know what closing this card? Unicom only has permission to apply for transfer, errors do not correct, also assumes no responsibility, makes me very mad! "Mr Miller said.

Dahe newspaper sections of hear it in the recording provided by Mr Miller, on the matter of the complaint, answer the phone include officials in Unicom and Unicom Henan Hebi, indicated that they would, but so far to no avail. Mr Miller also tried his hand at 12315 complaints, but consultations with China Unicom failed, transfer cell phone number still does not "back".

China Unicom customers refused to accept

The end of March this year, in response to reader complaints, the Dahe daily reporter interviewed the Hebi company. The company, according to the head of the Department, only now with this card heads can enquiries phone records, now impossible to verify ownership of the real situation. If transfer card with the client can find the original one, you can select the alarm. Mr Miller said he was closing the facts can be found in this matter that year China Unicom employees now use "8833" parties to a number of confrontations, transfer is not no original record. Hebi company resolved through legal procedures, as deliberate prevarication.

On June 14, the Dahe newspaper again comes to Hebi Unicom, the company's integrated Department and customer service department head of three further explanation on the matter. "8833" this card does have a closing Act, but there is no card replacement. Due to the long time, Mr Miller was transfer through channels, channels for a lot of information, and now can not find it, transfer whether Mr Miller also won't know the pitch at the time, there is no way to restore the truth. Unicom also provides internal queries, no enforcement power can't query.

The company said, Unicom's transfer request is both sides of my original ID card holders can only be. Unicom cannot be said without being transfer responsibility, but Mr Miller is too high, had not been able to reach a consensus. Unicom is given treatment scheme is to give an equal level "AABB" number, another 200 Yuan compensation rates. For Mr Miller demanded the restoration of his use of "8833" username, company now uses the number of customer complaints, but Mr Miller can through legal channels to come back.

This compensation package Mr Miller is not acceptable. "The card itself has some 200 calls on my phone, I want to return to my own 8833, Unicom this year give me personal losses should be compensated. "Mr Miller said he will continue to run.

还有余额联通手机号被过户，机主却完全不知情！ - 联通手机,中国联通 - IT资讯

一张联通卡被莫名过户，投诉了一年多也没有个结果，这让苗先生对鹤壁联通公司大为光火。从去年到今年，曾采取种种办法讨要说法的苗先生至今愤愤不平：“我本人没有出示过任何证件，使用很长时间的联通卡莫名其妙被过户给他人。”

为维权苗先生费尽周折，多次进行热线投诉，但问题至今没有解决。

李萌萌文/图

苗先生表示依然要奔波，讨个说法。

自己的手机号被蹊跷过户

“手机号上还有200多元话费，我本人不在场，也没出示过任何证件，就这样被过户，太气人了。”6月14日，苗先生气愤地告诉大河报记者。

据苗先生讲述，当时为了方便办理业务，朋友送他一个没有最低消费，联通通话不收费，拨打移动每分钟9分钱的“8833”（后四位）号码，随后这个卡就过户在他名下。用了一年后他换了新号码，但觉得这个8833号比较实惠，所以又预存了200元话费，每月定期查询。2015年4月份再查询时却发现无法查了，随后去营业厅咨询，得知该号码3月份被过户到一个陌生人的名下。

“我去鹤壁联通营业厅咨询，当时的接待人员说这是联通渠道工作人员违规操作造成的，让回去等电话听候处理方案，但我至今给联通反映了无数次也没个处理结果。”对此苗先生双手一摊感到无奈。

维权成难题让机主很窝火

据苗先生讲，鹤壁联通客户投诉部负责人曾联系他，称这一事件属于联通公司的责任，提出补偿他一个3连号，当时他没同意，之后对方就不再联系他了。2015年12月份，实在感到憋屈的他曾到鹤壁联通公司大门前维权，对方承诺给他一个3连号的补偿。

“我是做生意的，不知道别人过户这个卡有什么用意？只有联通有权限办理过户，出现错误不去纠正，也不承担责任，让我很窝火！”苗先生说。

大河报记者在苗先生提供的录音里听到多段就该事的投诉电话，接电话的包括鹤壁联通和河南联通的相关部门，均表示会处理，但事件至今没有结果。苗先生也尝试过投诉12315，但与联通公司的协商没有成功，过户了的手机号仍无法“完璧归赵”。

联通处理方案客户拒绝接受

今年3月底，在接到读者投诉后，大河报记者采访了鹤壁联通公司。该公司综合部的负责人称，只有现在用这张卡的户主才能查询通话记录，如今也无法核实当时过户的真实情况。如果当事人能找到办理过户卡的原始人，可以选择报警。对此苗先生称，他被过户的事实可以找来当年办理此事的联通员工与现在使用“8833”号码的当事人对质，过户也不会没有原件记录。鹤壁联通公司让通过法律程序解决，这是有意推诿。

6月14日，大河报记者再度来到鹤壁联通公司，该公司综合部和客服部的三位负责人就此事再次给出解释。“8833”这张卡确实有过户行为，但没有补卡。由于时间长，苗先生被过户是通过渠道商，渠道商换了很多资料，现在也找不到了，当时被过户苗先生是否在场也无从知晓，没有办法还原事实真相。对于联通内部查询也有明文规定，没有执法权没办法查询。

该公司有关人士表示，联通公司的过户要求是双方本人持身份证原件才可办理。被过户一事不能说联通公司没有责任，但苗先生提的要求过高，一直没能达成协商意见。联通公司给出处理方案是给一个同等级的“AABB”号码，另外补偿200元话费。对于苗先生要求恢复自己使用过的“8833”户名，联通公司担心现在使用此号码的客户投诉，但苗先生可以通过法律途径要回来。

对此赔偿方案苗先生不能接受。“我手机卡里本身就有200元话费，我想要回属于自己的8833，另外这一年联通公司给我个人造成的损失应该给予赔偿。”苗先生表示他会为此继续奔波。