The first case! Driver was late to the last drop: a passenger plane by mistake awarded 5500-drops-IT information

Mobile phone software by taxi cab to the airport, but the car disappeared. He waited a half an hour in Hangzhou, and finally even caught up with the aircraft, loss of nearly 6000 Yuan.

In desperation, he a the taxi software (drops) company to court, claims losses. Hangzhou railway transportation court trial of the case yesterday, and culminated in the mediation, he eventually awarded 5500 Yuan. It is learnt that the case also in Zhejiang Province, the first State software contracts of carriage by taxi to the last drop.

On August 13 last year, he had planned to take a night flight to Changchun, flight departure time for 7:50. On that day, Mr he took a taxi to the last drop from a building in Hangzhou software make an appointment for a fast train to Hangzhou Xiaoshan International Airport, booking bus from 5:30 P.M..

5 minutes later, the express driver orders, in order to ensure smooth travel, confirmed he and the driver.

5:30 P.M., he did not see driver's car at the agreed place, he immediately gave the driver a call. End of the telephone, express driver soon, Royal family please be calm.

Left, right, the driver still does not appear, he called to ask, said there was a traffic jam of the drivers, the car is hard to come, hope he change a place waiting for him.

Owing to time constraints, in order not to delay the plane, he can do it, finally in another location when the driver, but then half an hour later than the advance booking time on both sides.

Around 7 o'clock, the fast train to send them to the Xiaoshan airport, he was in a hurry when he came to the gate, airport staff told ticket system has been shut down for 5 minutes, unable to vote. He was forced to endorse the ticket, but it caused a loss of nearly 6000 Yuan.

It he's a terribly depressing, traveling mood is gone. Later, he called customer begging for traveling to the last drop, but made a return by taxi only costs 80 Yuan and compensation programmes, which he could not accept .

In desperation, he took a taxi to the last drop small Orange software is a member of Beijing science and technology company limited (hereinafter referred to as small Orange companies) sued the Court to ask for compensation for their losses.

Hangzhou railway transportation Court to entertain the case and organizational mediation before trial, the driver and the little company he also fault, that the plaintiff, should bear part of the responsibility, he submitted a claim for compensation cannot be met.

Because the case involves new types of contracts of carriage, and fit the Internet economy, President of the Hangzhou railway transportation Court set up by the charge as presiding judge of the Court of the case for trial.

On June 15, held a public hearing in the case, trial process, the little company that just provide a platform, the main responsibility in he and the driver. But he believes that little orange companies charge a service fee, should share the responsibility with the driver.

After 2-hour trial, under the auspices of the collegial panel, both sides submitted evidence, representations and reply to each other, finally expressed their willingness to mediate. Organize them again after the full Court mediation and ended with little company compensation 4000 driver 1500 Yuan, he gave up any other claim for compensation concluded.

Case mediation, head of the Hangzhou railway transportation Court in the case of small Orange company proposes, first of all take a taxi as a professional mobile phone software to the last drop, should make it clear rights and obligations between the cars and then little companies should increase attention to similar incidents, perfecting mechanism, properly resolve conflicts.

首例！滴滴司机迟到：乘客误飞机获赔5500元 - 滴滴出行 - IT资讯

用手机打车软件叫车去机场，但车子迟迟不见踪影。杭州的贺先生一家等待了半个小时，最后连飞机都没赶上，损失将近6000元。

无奈之下，贺先生一家将这家打车软件（滴滴出行）公司告上法庭，要求索赔损失。杭州铁路运输法院昨日对该案进行开庭审理，并最终促成双方调解，贺先生最终获赔5500元。据悉，该案也是浙江省首例涉滴滴打车软件的运输合同案。

去年8月13日，贺先生一家原本计划乘坐当晚的航班赴长春旅游，航班起飞时间为当晚7点50分。那天，贺先生通过滴滴打车软件从杭州某大厦预约了一辆快车去萧山机场，预约上车时间为下午5点30分。

5分钟后，快车司机就接单了，为保证出行顺利，贺先生和司机进行了确认。

下午5点30分，贺先生一家并没有在约定地点见到司机的车，贺先生马上给司机打了电话。电话那头，快车司机表示马上就到，请贺先生一家稍安勿躁。

可左等右等，司机依然没有出现，贺先生又打电话询问，这次司机说堵车了，车子很难过来，希望贺先生一家换个地点等他。

由于时间紧迫，为了不延误飞机，贺先生一家只能照做，终于在另一个地点等到了司机，但此时已比双方预约的时间晚了半小时。

7点左右，这辆快车将他们送到了萧山机场，贺先生一家急匆匆地来到登机口时，被机场工作人员告知出票系统已经关闭5分钟，无法出票。贺先生一家被迫改签机票，但因此造成了近6000元的损失。

这件事让贺先生一家郁闷至极，旅游的心情也没了。后来，贺先生打电话给滴滴出行的客服讨要说法，但对方仅仅做出了退回打车费并赔偿80元的方案，这让贺先生无法接受。

无奈之下，贺先生将滴滴打车软件所属的北京小桔科技有限公司（以下称小桔公司）告上法庭，要求对方赔偿自己的损失。

杭州铁路运输法院受理了该案并组织庭前调解，司机和小桔公司认为原告贺先生也存在过错，应当承担部分责任，对贺先生提出的赔偿要求无法满足。

因该案涉及新类型运输合同，又契合互联网经济，杭州铁路运输法院成立了由分管院长为审判长的合议庭，对该案进行审理。

6月15日，该案进行了公开开庭审理，庭审过程中，小桔公司认为自己只是提供平台，主要责任在贺先生和司机。但贺先生认为，小桔公司既然收取了服务费，应当和司机一起承担责任。

经过长达2小时的庭审，在合议庭的主持下，双方相互提交证据，陈述意见，相互答辩，最后都表示愿意调解。合议庭在庭后组织当事人再次进行调解，最终以小桔公司补偿4000元，司机补偿1500元、贺某放弃其他请求权结案。

案件调解后，杭州铁路运输法院相关负责人就该案对小桔公司提出了建议，首先滴滴出行作为专业的手机打车软件，应当明确与私家车间的权利义务；其次小桔公司应当提高对同类事件的重视，完善处理机制，妥善化解矛盾。