Men send courier walked 13 days, sent shocked netizens the road map-China post delivery express-IT information
"After more than 10 stations, took 13 days, half of China, finally reach their destination. "Lift the mailing process, Mr Chen Yanchang County Express Logistics line turn-back and forth, may cause 20,000 yuan for his loss. For this route, China Post branch, Yan ' an official felt it odd, "logically speaking, should walk towards the destination. ”
Twice in the middle to Xian, Chengdu, Urumqi
Mr Chen's parcel number is: 9640037033406, the message type is courier. Journalists in China postal express and logistics official inquiry found that the message sending for Shaanxi Yanchang County, four river post, destined for, Hulun Buir City Post Bureau. Supposed to mail all the way north to reach the destination, the messages in the conveyance, and turn Urumqi, Chengdu, XI ' an, transit, after 10 station, lasted 13 days, finally arrived to send destinations.
Logistics state displayed, June 2 Yanchang County four home River post by received sent, day afternoon arrived in extended, sent to Yanan, then arrived yan ' an mail processing center, sent down a station Xian; 3rd arrived in Xian station, and arrived in Chengdu; 4th express reentrant back Xian; 5th by Xian sent to Shenyang; 6th arrived Shenyang; 7th and arrived Urumqi Hou again sent to Beijing; 8th arrived Beijing; 9th from Beijing issued; until 13th arrived Hulun Buir; 14th left Hulun Buir sent to city, Afternoon City Post Bureau, at about 4 o'clock in the afternoon the same day, status is displayed as signed.
? Single logistics records.
Be informed 3 days to the actual walked 13 days
"Express there are three levels of certification, poverty in certificate, medical certificate, proof of loan. "Mr Chen says, son serves in the city border troops, send something that is used to apply poverty fighters on the financing of the force, limited to five days to arrive, and invalid. He insured during the get express delivery staff 3 days to inform them, "but express at the time of delivery, all over half of China. "Mr Chen said, because children can't reach, he estimates that child poverty has lost 20,000 applications eligible for funding.
The afternoon of June 16, China Post branch, Yan ' an, a Director surnamed di obtained the mailing information, refer to Chen as General parcel, but the route of the message, the official also scratching their heads. "Logically speaking, should walk towards the destination. ”
Several times yesterday calling China post customer service phone, asks from the extend the parcel to the Hulun Buir and line problems, customer service said parcel express transportation in General 2-7 days, depending on local road conditions, the line cannot be answered.
? 16th, journalists came to China Post group in Yanan city branch.
Lawyer: "the postal service wrongdoing, should assume the corresponding responsibility"
Subsequently this arrangement another staff member to give the reporter replies, the staff member said, they will verify the situation, in reply to finish 17th. Yesterday, the reporter received a postal Branch staff, Yan ' an, China phone, says Mr CHAN's question has been reported to the company, are being processed. Causes of the incident, the worker is not an answer.
"Courier pickup for the machines, we have no responsibility, express June 3 to XI ' an, do not know how during transit. "The staff member said. Shaanxi method is safe and law firm lawyers Qu Jianguo said the sender and courier express service contract. Both parties shall be bound by the terms of the contract. Sender when a message is sent, can be served upon request postal express 3 days, 3 days, though not expressly stipulated in the contract, but reasonable period of time belongs to the courier service.
Courier served 13 days now has been unable to achieve the senders had the predictable result to be achieved. Actual loss occur, courier companies know this fault exists, shall bear the sender's financial loss, including loss of actual and predictable earnings.
男子寄邮政快递走了13天，寄件路线图惊呆网友 - 中国邮政速递,快递 - IT资讯
“历经10站，耗时13天，穿越大半个中国，终于到达目的地。”提起寄件过程，延长县的陈先生认为快递的物流线路来回折返，可能对他造成了2万元的损失。对于这个路线，中国邮政集团公司延安市分公司一位负责人也觉得奇怪，“按理来说，应该朝目的地走。”
中途两次到西安，还去了成都、乌鲁木齐
陈先生的邮政包裹单号为：9640037033406，邮件类型是邮政快递。记者在中国邮政速递物流官网查询发现，该邮件的始发地为陕西省延长县四家河邮政所，目的地为，呼伦贝尔牙克石投递局。按说邮件一路北上即可到达目的地，而该邮件在运送期间，折返西安、中转成都、乌鲁木齐，经过10站，历时13天，才最终抵达寄送目的地。
物流状态显示，6月2日延长县四家河邮政所收寄，当天下午抵达延长，发往延安，随后到达延安市邮件处理中心，发往下一站西安；3日抵达西安站，又抵达成都；4日快递折返回西安；5日由西安发往沈阳；6日到达沈阳；7日又到达乌鲁木齐后再发往北京；8日到达北京；9日从北京发出；直至13日到达呼伦贝尔；14日离开呼伦贝尔发往牙克石，下午到达牙克石投递局，当天下午4时许，物流状态显示为签收。
▲单号物流记录。
被告知3天可到实际走了13天
“快递里有三级证明、贫困证明、诊断证明、贷款等证明等。”陈先生说，儿子在牙克石边防部队服役，寄的东西是用来申请部队上的贫困战士资助的，限五天内寄送到，之后无效。另外他在寄快递时没投保，工作人员告知他只需3天时间，“没想到快递在运送时，跑遍了半个中国。”陈先生说，由于孩子联系不上，他估计孩子已经失去了申请2万元贫困资助的资格。
6月16日下午，中国邮政延安市分公司，一位翟姓负责人调取了该邮寄信息，称陈先生为普通快递包裹，但对于该邮件的行驶路线，该负责人也摸不到头脑。“按理来说，应该朝目的地走。”
记者昨日数次拨打中国邮政客服电话，询问从延长邮寄包裹至呼伦贝尔的时间及线路问题，客服人员均表示，快递包裹全程路运一般2~7天，具体时间根据当地路运情况而定，线路无法回答。
▲16日下午，记者来到中国邮政集团公司延安市分公司。
律师：“邮政公司存在过错，应承担相应责任”
随后该负责人安排另一位工作人员给予记者回复，该工作人员称，他们将核实情况，于17日核实完给予答复。昨日，记者接到中国邮政延安市分公司工作人员电话，称已将陈先生的问题上报总公司，正在处理当中。对于事发原因，该工作人员未作答。
“快递为机器分拣，我们肯定没有责任，6月3日快递到西安，期间也不知道是怎么中转的。”该工作人员说。陕西法正平安律师事务所律师屈建国表示，寄件人与邮政快递属于快递服务合同关系。双方应当受到合同相关条款的约束。寄件人寄出邮件时，经询问邮政快递员3天即可送达，这3天时间虽非合同的明确约定，但属于邮政快递服务的合理期限。
现在经过13天才送达的快递已无法实现寄件人当初所要实现的预见性结果。如造成当事人实际损失，邮政快递公司对此存在过错，应当承担寄件人的经济损失，包括实际损失和可预见的收益。