Off passengers found lost ticket only ticket out of the station, the Railway Department: lavatories-train-IT information

Summer is approaching, the national railway will soon usher in peak summer. Recently, sophomore Chengdu Xiao Hu then found the ticket lost, out of the station were told to ticket events reported by the media, a small ticket to fire Hu questioned the real-name system. Real-name ticket after purchase train tickets lost once again become a topic of public concern.

Passengers were told ticket lost then found

Journalist yesterday learned from the railway sector, at present, to lose before you and riding the train ticket, railway departments are given the appropriate remedy, but to get off the train and found loss of tickets, because they could not be confirmed, still required passengers ticket.

According to media reports, on June 10, Hu and friends of passengers travel to XI ' an, then visiting the mountain. June 14 at 1 o'clock in the afternoon, he returned to Xian railway station only to find the train ticket is lost. When checking outbound staff member for their ticket. Xiao Hu thinks that it is real-name tickets, ticket status information, QR codes can also be scanned, can solve the problem by querying the ticketing record. For small problems, Xinhua learned from the railway sector, at present, the real-name train ticket lost to remedial measures, but the remedy is time.

Lost tickets can remedy before you and riding

First, before you find the ticket lost, passengers can check in no later than the station stops made by the coupon ticket window at the station 20 minutes before the time loss for a replacement. Processing, provide Tickets valid ID to be used when original, original ticket date and ticket information such as station name, confirmed by the station according to the original ticket number, seating, ticket price to purchase a new ticket. Visitors when new ticket holders should declare to train staff; the station before the conductor confirms that the seat using the normal, passenger records issued to the passenger. Passengers within 24 hours of arriving, rely on passenger records, new ticket ticket and valid ID to be used when the original, to a ticket window for the new ticket refunds.

If is missing on the train ticket, since losing to stand up (cannot determine from the train station) fares subsequent collection, the nuclear charge. Passenger ticket and find the original ticket, refund will be in accordance with the provisions in the station; the statement should take the initiative to the conductor on the train, and conductor prepared passengers passenger records, as station after station prior to a refund ticket prices ... Refund nuclear charge cancellation fee. No refund arising from the passenger at the arrival station.

Lost then found only ticket out of the station

However, if passengers upon arrival at the destination, get off the ticket only to find themselves lost, there is no better remedy General will require a ticket to the station. One railway staff working in the ticket window for a long time to explain, in railway technology and verification methods now, passenger car railway authorities could not confirm whether they really lost the ticket, leave space for fare evasion.

For example, buy tickets for Beijing to Changchun Wang, and his partner Xiao Li to take the bus, but he only bought the same train tickets for Beijing to Tangshan North. After arriving in Changchun, Wang gave the tickets to Xiao Li, let him outbound Outbound checked their identity cards, Lee successfully held Wang's ticket out. Wang says after you get off the ticket lost, when the real-name ticket records also can be found in Wang's ticket record, railway authorities cannot determine whether it lost the ticket, so Wang needed a ticket out of the station.

Railway sector once again, summer is approaching, the national railway will soon usher in peak summer. Currently tickets are still important documents of the passengers, needs to keep in the car.

旅客下车发现丢票只能补票出站，铁路部门：防止逃票 - 火车票 - IT资讯

暑期将至，全国铁路即将迎来暑运高峰。近日，成都大二学生小胡下车后发现火车票丢失，出站时被告知需要补票的事件被媒体报道，小胡对火车票实名制提出质疑。实名购买火车票丢失后如何补票再次成为公众关注的话题。

旅客下车后发现丢票被告知补票出站

记者昨天从铁路部门了解到，目前，对于乘车前和乘车中丢失火车票，铁路部门给出了相应的补救方法，但是对于下火车后发现车票丢失的情况，由于无法进行确认，目前仍需旅客进行补票。

据媒体报道，6月10日，乘客小胡和朋友来西安旅游，随后又前往华山。6月14日下午1时许，他返回西安出火车站时，发现火车票丢失。检票出站时工作人员要求其补票。小胡认为现在是实名制购票，车票上有身份信息，二维码也可扫描，可以通过查询购票记录来解决问题。针对小胡的问题，记者从铁路部门了解到，目前，实名制火车票丢失可以有补救的措施，但是补救是有时间规定的。

乘车前和乘车中丢票可以补救

首先是乘车前发现车票丢失，旅客可以在不晚于票面发站停止检票时间前20分钟到车站售票窗口办理挂失补办。办理时，需提供购票时所使用的有效身份证件原件、原车票乘车日期和购票地车站名称等信息，经车站确认无误后按原车票车次、席位、票价重新购买一张新车票。旅客持新车票乘车时，应向列车工作人员声明；到站前经列车长确认该席位使用正常的，将开具客运记录交给旅客。旅客在到站后24小时内，可凭客运记录、新车票和购票时所使用的有效身份证件原件，至退票窗口办理新车票退票。

如果是在列车上发现丢失车票的，自丢失站起(不能判明时从列车始发站起)补收票价，核收手续费。旅客补票后又找到原票时，在乘车站可按规定办理退票；在列车上应主动向列车长声明，列车长编制客运记录交旅客，作为在到站出站前向到站要求退还后补票价的依据。退票核收退票费。旅客在到站出站后提出的不予退票。

下车后发现丢失只能补票出站

不过，旅客要是在抵达目的地，下车后才发现自己的车票丢失的，目前还没有更好的补救措施，一般车站都会要求旅客补票后才能出站。一位长期在补票窗口工作的铁路工作人员向记者解释，以现在铁路部门的技术手段和核验方式，旅客下车后铁路部门无法确认其是否真的丢失了车票，给逃票留下空间。

例如，小王购买了北京去往长春的车票，他的伙伴小李也要乘这趟车，但他只买了同一趟车北京到唐山北的车票。到达长春后，小王把车票给了小李，让他先出站，因为出站不查身份证，小李顺利拿着小王的车票出去了。小王下车后可以称车票丢失，这时实名购票记录也确实能够查到小王的购票记录，铁路部门无法判断其是否真的丢了车票，所以小王需要补票出站。

铁路部门再次提醒，暑期将至，全国铁路即将迎来暑运高峰。目前火车票依然是旅客乘车的重要凭证，在乘车过程中需要妥善保管。