Ma has his most bitter employees: spends 100 million buy buy buy-IT-Alibaba news
Give you 100 million, what would you buy?
They are the people who encounter this problem, the company gave them a team of more than 100 million budget to buy buy buy, but they said it is not easy!
You think and it's very good? You think and it's very easy, right? When shopping becomes obsessed with work, still easy?
Manager beginning sounds this good do with x, money to buy something, you said hard! Working environment, we all know Ali very well, welfare is good!
Later, the manager didn't know, these people say, "bitter", in fact, is a reason for that!
Spending 100 million Yuan, not imagined easily
Each year, more than 100 million budget of the Department is the company's "mystery buyer" team, a total of more than 80 other people, working every day, is to buy things on the Internet.
They buy things is the same and what is different?
Most are not the same, you should buy are good things, suspected bad things they buy.
For example, they visit every day and I found the shoes claiming to be leather, but suspect not real leather. This claims to be filled down down jacket say 100%, doubt it not to 100% ... Mystery buyer will buy back, and then sent to the national certified testing organization detected.
In fact, this process is not the same as what we buy, or easily, and they are not so simple!
Under the prerequisite of ensuring the fair and the results convince the seller to ensure detection.
So, buy different kinds of goods, testing procedures are not the same, is responsible for the delivery of national authoritative inspection bodies are not the same. But also the entire video recording as evidence, when the merchant was punished to complain.
This process, repeated hundreds of thousands of times a year! So work is very large, and not just buy buy buy ended, to find, to buy, to send, to communicate, to punish ...
If no problem for sellers is nothing. Once the test failed, then businesses will be severely punished, ranging from off the shelf goods makes businessmen rectification, heavy to close, to repel shop.
Although bitter, but the unsung hero
Did survival involves a shop, so their work is important, there is potential danger, must be careful!
For example, in order not to be traced by sellers, that they should "disappear", purchased address detection must not be testing laboratories, companies and personal home address, but a number of specialized cooperation point of receipt.
Also, to ensure no one wished, require regular changing address, some even more than more than 300 shipping addresses, uniform again after receiving take to the test center for testing.
They said that other colleagues in helping businesses make money, very happy things. What they are breaking their own money, something is to eliminate negative energy, so the risk is relatively high. If you do not learn to be careful, some may have been making harassing phone calls and even commuting was trailing.
Of course, the punishment business, some businesses will come to make trouble.
"We may be internal is team as the highest probability Ali, there was a return of businesses with petrol and a lighter directly into the door, shouting to die with us. ”
"Another time, a businessman himself does not appear, elderly people sitting in front of the home. Nothing at the front desk, tea and bottled water a day eat fear hungry period told one chat to explain why, finally understanding of the elderly, after you learned the whole story, go back and educate merchants to honest business. ”
In General, the work of these people, in fact, carries a great deal of pressure, they say: "see closed shop because of our work, we also have mixed feelings. However, in our platform not only sellers, we have more buyers, our job is to let buyers buy safe products, and other business lessons from for all credit trading. ”
Every job in the world is not easy, and the job look easy, but it is not easy, although they sin against the bad guys, but won the respect of chopping hand parties, good seller.
马云手下最苦逼的员工:每年花1个亿买买买 - 阿里巴巴 - IT资讯
给你1个亿,你会买什么?
他们就是遇到这个问题的人,阿里巴巴给了他们团队1个多亿预算买买买,但是他们却说:挺不容易的!
你以为买东西很爽吧?你以为买东西很容易吧?当买东西变成了一门心思的工作,是不是还会容易呢?
经理哥开始听起来,觉得这句话好装x,有钱买东西,你还说辛苦!大家都知道阿里的工作环境很好,福利很好啊!
后来,经理哥才知道,原来这些人说“苦逼”,其实是有原因的!
花掉1亿元,没想象中那么容易
每年有1亿多预算的这个部门是阿里巴巴的“神秘买手”团队,一共80多个人,每天的工作,就是在网上买东西。
其实他们买东西过程是一样的,不同在哪里呢?
最大的不一样,应该是你买的是好东西,他们专门买疑似不好的东西。
比如,他们每天逛,发现这个皮鞋自称是真皮,但怀疑不是真皮。比如这个羽绒服自称充绒量说是100%,怀疑它不到100%...那么神秘买手就会买回来,然后送到国家认证的检测机关检测。
其实,这个过程并不是像我们买东西一样,要不然就轻松了,他们不是这么简单的!
保证公平的前提下,要保证检测的结果让卖家心服口服。
所以,买回来不同种类商品,检测的过程都不一样,负责送达的国家权威的检测机构也不一样。而且还要全程视频录下来作为证据,让这个商家受到处罚的时候心服口服。
这样的过程,他们一年要重复几十万次!所以工作量其实非常大,不只是买买买就结束了,要找,要买,要送检,要沟通,还要处罚…
如果检测没问题,那对于卖家就没事情。一旦检测不合格,那么商家就要受到严厉的处罚了,轻则下架商品让商家整改,重的就要关闭、清退店铺。
虽然苦逼,但是幕后英雄
因为做的事情涉及到一个店铺生死存亡,所以他们的工作也比较重要,也有潜在的危险,必须保持谨慎!
比如,为了不被卖家追踪到,他们要做到“隐姓埋名”,购买的地址,必须不能是检测机构实验室、公司及检测员个人家庭地址,而是一些专门的收货合作点。
还有,为确保不被人识破,需要定时变换地址,有人甚至有300多个收货地址,收货后再统一送至检测中心进行检测。
他们说,别的同事在帮助商家们赚钱,挺让人开心的事情。而他们干的事情,是断坏人的财路,是消灭负能量的事情,所以危险系数就相对很高。假如不学会小心一些的话,有一定的可能被打骚扰电话,甚至上下班路上被尾随。
当然,处罚了商家,有些商家还会来闹事。
“我们可能是阿里内部被打概率最高的团队了,曾经有次一个被清退的商家带着汽油和打火机直接冲上门,喊着要跟我们同归于尽。”
“还有一次,一个商家自己不出面,派家里的老人家坐在公司前台。前台没办法,每天端茶送水送吃的怕人饿着,期间不断跟老人家聊家常解释原因,最后老人家通情达理,了解了原委之后,回去教育了商家要诚信做生意。”
总的来说,这些人的工作,其实承载了很大的压力,他们说:“看到因为我们的工作而关闭的店铺,我们也百感交集。但是,我们平台里不仅有卖家,我们更有买家,我们的工作就是为了让买家买到放心的商品,也让其他商家引以为戒,让所有人诚信买卖。”
世界上每一份工作都不容易,这份工作看起来很轻松,但其实一点也不容易,虽然他们得罪了坏人,但赢得了剁手党、好卖家的尊重。