Under complaints: room abused patrons hungry-hungry, Takeaway-IT information
Wang reflected the public, on June 24, she was hungry order platform, Lee wrong dining room workers is nearly 3 hours before dinner to. Afterwards, Wang complained to the platform. The room under complaint, call abusive and threatened Ms. Wang. Yesterday, the hungry platform official said compensation of 50 Yuan voucher to customers, and the room to leave.
The public, Wang said, on June 24 at about 11 o'clock in the morning, she was hungry platform ordering. After waiting nearly 1 hour, room Lee on the phone said he had the wrong meal, advised her to cancel the order. Ms Wong said she was willing to wait and call the restaurant "restaurant and I'm sure you will do a. "At Wang's urging, Li finally dinner," this time waited for nearly two hours. "Afterwards, Wang complained to the hungry platform the delivery agent.
Yesterday afternoon, Wang received a call from a man, confirmed that she did on June 24 at the hungry platform after the ordering customer, the man spoke no less, "he was swearing, personal attacks to me. I quickly hung up the phone. "Subsequently, Ms Wang to the hungry customer feedback the man insulted their behaviour.
Ms Wong said hung up the phone, man again on the telephone threats, "said complaints against me, don't you, I know your home address. ”
Reporters heard Ms Wang to provide an audio, the meal said were complaints were fined the company money, and using foul language abusive customers.
Yesterday afternoon, the hungry platform official said in response to customer complaints, customer service representative apologized to customers, and customers to pay 50 Yuan voucher. In addition, the platform has the room to leave.
不满被投诉：饿了么送餐员辱骂顾客 - 饿了么,外卖 - IT资讯
市民王女士反映，6月24日，她通过饿了么平台点餐，送餐员李某以拿错餐为由近3小时才将餐送到。事后，王女士向平台投诉。该送餐员不满被投诉，打电话辱骂并威胁王女士。昨天，饿了么平台相关负责人称，已向顾客赔偿50元代金券，并将该送餐员劝退。
市民王女士称，6月24日上午11点左右，她通过饿了么平台订餐。等待近1小时后，送餐员李某打来电话称，自己拿错餐了，建议她取消订单。王女士表示她愿意等待并致电餐厅，“餐厅和我确认会再做一份。”在王女士的几次催促下，李某终于将餐送到，“这一次等了将近两个小时。”事后，王女士向饿了么平台投诉该送餐员。
昨天下午，王女士接到一男子打来的电话，在确认她是6月24日在饿了么平台订餐的顾客后，该男子语出不逊，“他脏话连篇，对我进行人身攻击。我很快将电话挂了。”随后，王女士向饿了么客服反馈了该男子辱骂自己的行为。
王女士称，挂断电话后，男子再次打来电话威胁称，“又投诉我是吧，我知道你家住址。”
记者在王女士提供的一段音频中听到，该送餐员称遭到投诉后被公司罚了钱，并爆粗口辱骂顾客。
昨天下午，饿了么平台相关负责人称，在接到顾客投诉后，客服人员向顾客致歉，并向顾客赔偿50元代金券。此外，平台已将该送餐员劝退。