World's largest cheating site emboldened enough: users requested refunds, threatening letters home-cheating site-IT news
Taiwan media said the world's largest website Ashley Madison cheating acknowledged that electronic robots before number of women users, attract male users.
Taiwan ETtoday ettv news, July 11, user dissatisfaction takes back, this is known as "security first" Web service threats, information will be sent home, so many cheating even if, in a comment to register website, in order to avoid secret was revealed, can only touch your nose accepted.
One 29 age unwilling to named of Qian user complained, he spent has 40 dollars to using about 12 a chat room, but is no any a people reply, dang he suspected are is robot, to company requirements back time-consuming, Ashley Madison of customer service sent has a seal Email wrote with, "we no threat you, but told you facts, dang you stop payment, credit card company will return home in the, to completed refund procedures". Another user on the network claims, asking for more information in the customer service said to call home, so cannot apply for a refund.
After the events of the past year, the company in April to find a new Chief Financial Officer Robert James took over and new General Manager, hope the two worked together to market decline, site theme changed to "open relationship dating site in the world", and stop using controversial chat robots, and no longer threaten customers, trying to win back the trust of users. United States Federal Trade Commission has started an investigation into the company, it is not known the exact content.
全球最大偷情网站底气足：用户要求退费，威胁寄信到家 - 偷情,网站 - IT资讯
台媒称，全球最大偷情网站Ashley Madison承认，之前使用电子机器人提升女性用户数量，吸引男性用户使用。
台湾ETtoday东森新闻云网站7月11日报道，用户不满想退费时，这个号称“保密至上的”网站客服却威胁，会将相关信息寄到家中，让许多注册网站的偷情客就算有意见，为了避免秘密被揭开，也只能摸摸鼻子接受。
一位29岁不愿具名的前用户抱怨，他花了40美元才能使用大约12个聊天室，但却没有任何一人回复，当他怀疑都是机器人，向公司要求退费时，Ashley Madison的客服寄了一封Email写着，“我们没有威胁你，而是告诉你事实，当你停止付款，信用卡公司会寄信到家中，才能完成退款手续”。另一位用户在网络上宣称，客服表示要打到家中询问更多资料，所以无法办理退费。
经过去年的事件，公司在4月找来新的财务长劳勃以及新的总经理詹姆士接手，希望两人联手挽回市场颓势，将网站主题改为“全球开放性关系交友网”，并且停用备受争议的聊天机器人以及不再威胁客户，尝试赢回用户信赖。美国联邦交易委员会已在着手调查该公司，目前还不知道确切调查内容。