-Pass Express customer service private split parcel, slightly crazy friends Sai-Tong Express, circle of friends-IT information
Recently, the Beijing of Zhou sent Wang to Luoyang a hottoys Superman doll and a limited edition poster, but will pass courier package to the evening, Zhou was found in the circle of friends one-pass Express customer service "Sun" was opened the doll. Two days later, Zhou's friends received the parcel and found precious limited edition poster was gone. Yesterday links Sun zhongtong on Express, said that he would have no posters, but are unwilling to provide surveillance videos. Customer service practice of photographed friends, the other side says "he's too young to understand what happened."
From: Serendipity doll is broken
Zhou told reporters that he and Luoyang Wang all doll lovers. The afternoon of July 14, Zhou sent Wang a haven't opened the doll and a limited edition poster. But that night he found, it was Sun he sent out doll figure, doll, plastic boxes were opened, while the figure was pass courier in the Sun on one of the customer service. Zhou said that because send things always by, add a few micro-staff letter, but usually no contact. Small Zhou Weixin asking people what happened, and soon, these contents are deleted by the circle of friends, Zhou was black by the customer service.
Reporters from the circle of friends see the screenshot of the week, they released a total of six different aspects of Superman doll photos, and also pass courier work clothes and dolls dressed in the photo.
Recipient: global loss of limited edition posters
Mr Wang also saw a small screenshot of the week, was too angry to say a Word, "toy was worth several thousands of blocks, we the players themselves are wary of even not willing to unwrap. Are about people in the circle won't be playing with other toys. Are toys, actually more like collections, we are all very concerned about. "See my Superman doll being so casual turned on, both of them very angry, hurried to morning sun company called on its mail.
On July 16, weeks's friend Wang received the parcel, but he did not expect is that the poster is missing. "I have been, that poster is the full signature of the transformers 4 poster, limited to 19". Mr Wong said, "has said nothing, dolls split apart. But posters, especially precious. ”
General Head Office: everything is out in the
That poster is missing, get in touch with Mr Wang Chaoyang in the company, but said sending the merchandise not posters. Mr touch-pass express headquarters, but three days later, no response.
Yesterday, reporters contact Beijing Chaoyang in the company. Show, open the package, is due to send Mr Wang to pack small weeks before damage, they think small weeks to return the open inspection. But Zhou said express pick up, but I don't have the contents of the parcel, there's no need to look of the company, "and they even split the doll's plastic packaging. "Customer service," Sun "circle of friends, a company in Chaoyang, Beijing called" young, do not understand ". In addition company official also stressed that no posters in the package, said surveillance video as evidence. But journalists and Wang following a request presented to the company in the video have been rejected. Reporters then contacted through courier company customer service the other side said it is yet to resolve, on the photo staff will be punished. Beijing morning news hotline news
中通快递客服私拆包裹，
微信朋友圈疯狂嗮图 - 中通快递,朋友圈 - IT资讯
日前，北京的小周给洛阳的王先生寄了一个hottoys超人玩偶和一张限量版海报，但将包裹交给中通快递员当晚，小周竟在朋友圈发现中通快递一名客服“晒”出被拆封的玩偶。两天后，小周的朋友收到包裹后发现，珍贵的限量版海报不见了。记者昨日联系上朝阳中通快递，对方表示本来就没海报，但却不愿提供监控视频。对于客服人员拍照发朋友圈的做法，对方则称“他太小不懂事儿”。
寄件人：意外发现玩偶被拆
小周告诉记者，他和洛阳的王先生都是玩偶爱好者。7月14日下午，小周给王先生寄出一个还没拆封的玩偶和一张限量版海报。但当晚他就发现，有人晒他刚寄出的玩偶图，玩偶的塑料盒都被拆开了，而发图的人竟是上朝阳中通快递的一名客服。小周说因为总是通过中通寄东西，就加了几个工作人员的微信，但平时基本无联络。小周微信询问发片人是怎么回事儿，很快，上述朋友圈所发内容被删除，小周也被该客服拉黑。
记者从小周提供的朋友圈截图看到，对方共发布了六张不同角度的超人玩偶照片，并且还身着中通快递工作服和玩偶的合影。
收件人：全球限量海报丢失
王先生也看到了小周提供的截图，当时就气得说不出话来，“玩具本身价值好几千块，我们这些玩家自己拿都小心翼翼，甚至不舍得拆封。圈儿里人都很讲究，不会随便把玩别人的玩具。说是玩具，其实更像是藏品，我们都十分在意。”看到自己的超人玩偶被别人这么随意打开，他们俩非常生气，赶忙给上朝阳中通公司打电话让其寄出。
7月16日，小周的朋友王先生收到包裹，但让他没想到的是，海报不见了。“我都气蒙了，那海报是《变形金刚4》全员签名的海报，全球限量19张”。王先生说，“说什么都没用了，玩偶拆都拆了。但是海报得找啊，特别珍贵。”
中通总公司：事情正在解决中
得知海报丢失，王先生赶紧联系上朝阳中通公司，但对方称寄出商品中没有海报。王先生又联系了中通快递总部，但三天过去了，没有任何回应。
昨日，记者联系北京上朝阳中通公司。对方表示，之所以打开包裹，是因之前王先生寄给小周的包裹包装损坏，他们认为小周要退货，因此打开查验。但小周表示，快递员上门取货时就看过包裹内容，无需到了公司再看，“而且他们连玩偶的塑料包装都全拆了。”对于客服“晒”朋友圈一事，北京上朝阳中通公司称“他年纪小，不懂事儿”。此外公司相关负责人还强调，包裹里没有海报，称有监控视频为证。但记者和王先生向中通公司提出看视频的请求后均被拒绝。记者随后联系中通快递总公司客服，对方称事情还在解决中，会对发照片员工予以处罚。北京晨报热线新闻