Xinhua News Agency: driver torco insulting female passenger, punishment is condoned-Uber, excellent, car-IT information
According to media reports, recently in jiulongpo district of Chongqing, a male driver a word not insulting female passenger on the street , take off your pants and the buttocks. This step made on the the driver against a single week female passenger 8 order cancellation fee, refund decision, and argued that the drivers are not employees, have no employment relationship with platform, attempt left all responsibility.
This uncivilized incident is major problem in the driver, but the "take the Agency" step to shirk its responsibility? Under the interim measures for the administration of network booking taxi business service (hereinafter referred to as the methods) provided net about car platform of the company should ensure drivers have legitimate qualifications that provide services, in accordance with the relevant laws and regulations, according to the working hours, service frequency and other characteristics, various forms of labour contracts or agreements with the driver, specify the rights and obligations of both parties . Driver problems, Taiwan of course be partly to blame.
Torco alleged driver platform no employment relationship is to insult the conduct of drivers protect themselves to individuals, is in recognition of a driver suspected of illegal driving their business? If there is no employer-employee relationship is illegal business operations, is there no responsibility?
As a well-known multinational company, when passengers were insulted, actually made it so light, it's hard to understand. This is shirk their responsibilities, is to insult the passengers acts tantamount to conniving at it. The regulations, net about car platform of the company shall carry out the relevant laws and regulations, ethics, service standards, safety operation of pre-service training, and ongoing education. The torco driver of unprofessional, unethical, said there is no responsibility? How can use a platform there is no employer-employee relationship is to push it?
A glimpse of Leopard is evident, torco driver's misdeeds, net about driver quality car platforms away, let you step in the company's management problems away. Pre-job training and ongoing education of the signed driver shortage after the accident and rushed to push responsibility which is the disregard of the rights of consumers, is also not responsible for consumers.
Step is on the official website so drivers group: "some of them parents, some from the campus, many of them veterans, of course, your neighbors and friends." While the torco driver in Chongqing's lewd behavior, obviously with this kind of "warmth propaganda" against. Just banning orders a week, how to play on a driver's vigilance and alertness? Place where the passengers ' safety and dignity?
Publicity on the "customer-oriented" must not hang in the air. Passengers booking car button is pressed at the moment, hopes for your Web platform is a great trust. Take responsibility and recognizing their strict management platform driver, passenger convenience and safety, is a network of about car platform to be reckoned with great responsibility.
新华社：优步男司机脱裤侮辱女乘客，从轻处罚就是纵容 - Uber,优步,专车 - IT资讯
据媒体报道，近日在重庆九龙坡区，一位优步男司机一言不合便在大街上侮辱女乘客，脱下裤子并露出下体。对此，优步却只做出对该司机禁止接单一周、退还女乘客8元订单取消费的决定，并辩称该司机并非优步员工，跟平台没有雇佣关系，企图把责任撇个一干二净。
这起不文明事件固然主要问题出在司机身上，但“搭台唱戏”的优步岂能无责？根据《网络预约出租汽车经营服务管理暂行办法》(以下简称《办法》)的规定，网约车平台公司应当保证提供服务的驾驶员具有合法从业资格，按照有关法律法规规定，根据工作时长、服务频次等特点，与驾驶员签订多种形式的劳动合同或者协议，明确双方的权利和义务。司机出问题，平台商当然脱不了干系。
优步所称脱裤司机与平台没有雇佣关系，是想把司机侮辱乘客的行为推脱给个人，还是在承认该司机涉嫌违法违规驾驶经营呢？如果没有雇佣关系是在违法违规经营，优步难道没有责任？
作为一家知名跨国企业，当乘客被侮辱时，优步竟然处理得如此轻飘飘，让人很难理解。这不但是在推脱自己的责任，也是对侮辱乘客行为的变相纵容。《办法》规定，网约车平台公司应当开展有关法律法规、职业道德、服务规范、安全运营等方面的岗前培训和日常教育。这位脱裤司机表现出来的不专业、不道德，优步岂能说没有责任？岂能用一句跟平台没有雇佣关系就推脱得了？
以管窥豹，可见一斑，优步脱裤司机的劣行，让网约车平台一些司机的素质露了馅，更让优步公司的管理问题露了馅。对签约司机的岗前培训及日常教育严重不足，出事以后又急忙推脱责任，这是对消费者权利的漠视，也是对消费者不负责任。
优步在官网上是如此介绍优步司机群体的：“他们有的已为人父母，有的来自校园，他们中不乏退伍军人，当然还有您的邻居和朋友”。而重庆这位脱裤司机的下流行为，显然与这种“温情宣传”相悖。仅仅禁止接单一周，如何起到对司机的警戒和警醒？又置乘客的安全和尊严于何处？
宣传上的“以客为尊”，决不能悬在半空。乘客按下预约用车按键的那一刻，对你网络平台是寄予了极大信任的。主动承担责任、对自己平台的司机严加管理，为乘客带来方便和安全，是网约车平台须臾不可忽视的重大责任。