Return to cheated thousands of credulous app store high, thousands of users to sue Tencent and micro-letters, Tencent-IT information

Recently, more shopping malls by micro-price selling goods and promised to purchase "high return". Part of the Mall, on the consumer in the absence of micro-Fu Yun, the first color digital invested more than 10 million Yuan and earned purchased in the Mall after Mall offline, consumers difficult to recover the money. Consumers believe that Mall activities through micro communication and payment, company as a third party platform, should assume the corresponding responsibility, hence to Tencent's headquarters several times activist, and Shenzhen Nanshan District people's Court Tencent. At present, Shenzhen Nanshan District people's Court accepting an application for a consumer to Tencent claims filed.

-Events

Shop "high return" thousands of users were tricked into

Liaoning, Zhao said, since the beginning of May this year, shared by others on the QR codes into the Mall, even though commodity prices are ridiculously expensive, but return to models, buy 1000 dollars of commodities, will return to 1050, 48 hours after the money will return to the account, and still get something.

Mr Zhao's purchase of rice, clothing, wine and other products worth more than 100,000 yuan, "goods, free said, due to a single large amount to schedule delivery for a long time, delivery is slow. "Mr Zhao said, but so far he is no Mall 90% stuff in order has not yet shipped.

Mr Zhao said no Mall started using micro-payments and PayPal payments, returning customer account integration. Assumed to spend 100 Yuan to buy things, they will return to 105 points, points available to the consumer. After May 16, Mall cannot use micro-payments and PayPal payments, and gradually converted into points paid consumer integration agent money to purchase points. Ended around June 20, the points are available through the micro letter envelopes, each up to 4900. After 5 minutes, you can withdraw the second 4900. But after June 20, the website there are some exceptions, only-not returning now.

In addition, Mr Zhao in a shopping mall to buy a mobile phone and other digital products, in addition to the cash back deals before, no cash back promise ever since.

Mr Zhao said, participated in "high return" Mall can be divided into two categories, one is the first color, and no, make, cloud based on micro-such as mountains and rivers on the letter public, Mall; one is the Yun Lianhui, acceleration with the App store. Former Supreme fastest rebate, 48 hours after cash back 5%. In the latter, acceleration 5 times higher than the normal market price of goods 2.5 months, cash back and rebate the fastest cloud benefits higher than the normal market price of goods 20%, 5 years back, back to five out of 10,000 a day, 5-year return them all. "Higher prices, cash back with less time."

According to statistics from activist on behalf of Mr WONG, as of yesterday, the micro-Fu Yun, made the first color, buy a, monkeys treasure, no consumption had more than 30 malls such as Mall on users for "high return" losses of more than 10 million Yuan. "These cash back shopping mall is under the Tencent public works, were frauds. "To this end, decided to sue Tencent has more than 280 more than consumers.

-Progress

Regulatory loopholes consumers sue Tencent

Mr Zhao thinks, shopping at the Mall is a normal pattern of consumption, and shopping is the same, "as an ordinary consumer, where something is cheap, promotions, and where to buy. ”

Before taking the cash back shopping platform activities, he also doubted, but considering the Ma as a representative of the national people's Congress, such a high social status, can shop online, must be the product of some audits and investigation, thinks Ma study of good projects will not have any problems.

Zhao said that under article 44th of the Consumer Protection Act, as well as other provisions, Tencent is responsible for inspection and audit Mall is doing, can profit and assumption of responsibility. Zhao said that if any of these companies in the online domain name registration company, using cash back sales model, there is a great possibility would not buy. But because the company third party platforms and national legal protection, so just rest assured purchase.

Mr Zhao thinks this unnecessary alarm, belonging to the civil lawsuit, you can directly find the company claims, "Tencent upfront compensation, then Tencent for recourse against the seller". But the company said that consumers could not identify, brainwashed, high profits lure, so they cheated.

"Tencent platform as a third party, audit, regulatory loopholes, caused a lot of bad companies easily online. "Mr Zhao said demand for consumer, Tencent and the police blame on consumers. Tencent as the biggest victim of United consumers should go to the police, take a sincere attitude in consultation with consumers and compensation, but Tencent had no direct answer.

To Shenzhen Tencent building activist Cheng said Tencent, seen in the background, a case study of micro-Fu Yun, on-line in less than 20 days to attract more than 200,000 people fooled, makes more than 3 million a day, but the account balance only more than 40 dollars. Some platforms there is only 3 days time.

On August 11, Shenzhen, Nanshan District people's Court accepts an application for consumers Mr WONG's case, Mr Wong said Tencent management app in app store on a public shopping mall in June or July, running, Tencent received numerous consumer complaints, failed to take effective measures, resulting in its shopping loss could not be recovered, Tencent shall bear joint and several liability of being a third-party platform. To this end, the Tencent Nanshan District people's Court Huang request compensation for their losses, and bear the costs of litigation.

Shandong Huimin County Public Security Bureau official said, no Mall owner Lu June has been Huimin County people's Procuratorate formally arrested on suspected leadership MLM activities. At present, is waiting for the Prosecutor's Office indictment.

Online police arrest Huimin, the staff responded that the Huimin was identified during the work of civilian police, and local surveys, dating back to liuzhou, Guangxi, assisted by liuzhou public security organ arrested Lu June. Waste management is the source, so being governed by the specified file.

-View

"High return" is a MLM company bear joint and several liability

Anti-MLM network of rescue centres Ma Shengling expressed, "high return" activity is a kind of pyramid scheme. All participants know Mall operation mode and bonus distribution, companies with high profits as bait, layers of development line, whether it's sales, or pull people, companies can make money. No Mall, acceleration, etc are pyramid schemes, and not because of its two-dimensional code, App, or a business license, it does not define it as a pyramid scheme.

Ma Shengling also noted that operates at the app store, hidden strong, scattered and spread all over the country. Consumer rights, to know where is the company registered, find the root of company operations. Consumer reports needs to master mode of operation, network diagrams, lists of people and capital flows. If consumers in red envelopes, or transfers, giving money to someone or report him. In addition, consumers can also find crime and crack down on pyramid sales office to the Public Security Bureau reported.

Ma Shengling said Tencent platform as a third party, it should bear joint and several liability, Tencent has given the public a platform, but some people have used this platform for illicit enrichment, Tencent has an unshirkable responsibility.

-Reply

Provides connection services is not only micro-finish

Tencent micro team responded that the app offers is the ability to connect services, the so-called sale of VW common behavior and is not done on the app, but all applications through the app's ability to connect to achieve extension of each account are separate individuals. Also points out that, for violations of the laws and the violations of the user agreement, micro-joint interests firmly against. User if you encounter problems in using the app can be reported by reports throughout the app entry.

In addition, micro-team against any illegal behavior in the platform, and Typhoon control system after the adoption of continuous improvement, constantly strengthen audit and risk control ability. Will also cooperate with law enforcement to crack down on illegal behavior. Since December 13, 2015, has been dealing with fraud, more than 100,000. In view of the problems reflected by recent users, the app will strictly limit the rebate such operators to access and even rejected the use of platform interface. Meanwhile, alert users, do not believe any pie in the sky thing, so as not to be deceived.

And for the loss of user micro team said, will do its utmost to assist the user, ask the merchant to refund. Users found this kind of problem can be reported to the police in the first, the app will assist the police.

轻信微信商城高额返现被骗千万，上千用户起诉腾讯 - 微信,腾讯 - IT资讯

近日，多个购物商城通过微信高价兜售商品，并承诺购买后“高额返现”。部分消费者在无上商城、微富云、首彩数码和买就赚等商城中投入千余万元后商城下线，消费者钱款难以追回。消费者认为，商城活动通过微信传播和支付完成，腾讯公司作为第三方平台，应承担相应责任，遂多次到腾讯总部维权，并向深圳市南山区人民法院起诉腾讯公司。目前，深圳南山区人民法院受理了一名消费者向腾讯索赔的立案申请。

□事件

商城“高额返现”千余用户被骗

辽宁的赵先生称，自今年5月份开始，通过他人分享的二维码进入无上商城，尽管商品价格贵得离谱，但有返现模式，买1000块钱的商品，会返现1050元，48小时后钱就会返到账户里，并且还能得到东西。

赵先生购买了大米、衣服、酒等价值10多万元的产品，“商品很全，无上表示，因单量巨大，要排班发货，时间比较长，发货比较慢。”赵先生说，但至今他在无上商城订购的90%的东西还没有发货。

赵先生称，无上商城一开始可以使用微信支付和支付宝支付，返还消费者账户积分。假设花100元买东西，就会返给105积分，积分可在网站消费。5月16日后，商城不能使用微信支付和支付宝支付，并逐步改成了积分支付，要求消费者把钱打给积分代理购买积分。截至6月20日左右，积分都可以通过微信红包提现，每次最多可提现4900元。隔5分钟，可以提现第二个4900元。但6月20日之后，网站发生一些异常，只能返现不能提现。

此外，赵先生在另一家购物商城购买了手机等数码产品后，除了前两笔交易进行了返现，此后就再没有返现承诺。

赵先生表示，参加过的“高额返现”商城可以分为两类，一类是首彩、无上、买就赚、云上山河等依托微信公众号存在的商城；一类是云联惠、匀加速等具有App的商城。前一类中无上公司返利最快，48小时后返现5%。后一类中，匀加速的商品比正常市场价格高5倍，两个半月返现，返利最快；云联惠的商品比正常市场价格高20%左右，5年一返，每天返万分之五，5年全部返完。“价格越高，返现时间越短”。

据维权代表黄先生统计，截至昨天，在微富云、首彩、买就赚、猴宝、无上商城等30家商城消费过的千余名用户，因“高额返现”损失千余万元。“这些返现商城都是在腾讯公众号下运作的，均有欺诈行为。”为此，已有280多名消费者决定起诉腾讯公司。

□进展

监管存漏洞消费者起诉腾讯公司

赵先生认为，在商城购物是一种正常的消费模式，和到商场买东西是一样的，“作为普通的消费者，哪里东西便宜，促销力度大，就去哪里购买。”

参加购物平台返现活动前，他也曾怀疑过，但考虑到马化腾作为全国人大代表，社会地位这么高，能够让商城上线，肯定是经过一定审核和考察的，认为马化腾考察好的项目一定不会有问题。

赵先生说，根据《消费者权益保护法》第44条以及其他条款规定，腾讯公司要负责考察和审核商城是做什么的，能不能盈利，并承担责任。赵先生表示，如果这些公司随便在网上找个域名注册一个公司，利用返现模式销售产品，有极大的可能性不会买。但因为有腾讯第三方平台和国家法律保障，所以才放心购买。

赵先生认为此事没有必要报警，属于民事官司，可以直接找腾讯公司索赔，“腾讯公司先期赔偿，然后腾讯公司找销售者追偿”。但腾讯方表示，消费者没有识别能力，被洗脑、被高额利润诱惑，所以才被骗。

“腾讯公司作为第三方平台，在审核、监管方面存在漏洞，才造成很多不良企业轻易上线。”赵先生称，对于消费者的要求，腾讯方把责任推给消费者和警方。腾讯公司作为最大的受害者，应联合消费者一起去报警，拿出真诚的态度与消费者协商，并先期赔偿，但腾讯方一直不正面回答。

去过深圳腾讯大厦维权的郑先生表示，在腾讯后台看到，以微富云为例，在上线不到20天的时间就吸引超过20万人上当受骗，一天进账300多万，但账户余额只有40多块钱。还有的平台只存在了3天的时间。

8月11日，深圳市南山区人民法院受理了消费者黄先生的立案申请，黄先生称，在腾讯公司经营的微信公众号上的微信商城中进行购物，但商城于六七月份相继跑路，腾讯在接到众多消费者投诉后，未能采取有效措施，造成其购物款损失无法追回，腾讯身为第三方平台应承担连带责任。为此，黄先生请求南山区人民法院判决腾讯赔偿其损失，并承担诉讼费用。

山东惠民县公安局一负责人称，无上商城负责人吕军已被惠民县人民检察院正式批捕，涉嫌组织领导传销活动罪。目前，正在等待检察院提起公诉。

对于网上指惠民公安跨地批捕，该工作人员回应称，是惠民县民警在工作过程中发现，并对当地人员调查之后，追溯到广西柳州，由柳州公安机关协助抓到了吕军。因为惠民是案源地，所以被指定立案管辖。

□观点

“高额返现”属传销腾讯负连带责任

反传销救助中心网负责人马胜玲表示，“高额返现”活动属于传销的一种。凡是参与者，都知道商城的运作模式和奖金分配，企业以高额利润为诱饵，层层发展下线，不论是销售，还是拉人，企业都能赚钱。无上商城、匀加速等都是传销，而不能因为其有二维码、App、或者是营业执照，就不将其定义为传销。

马胜玲还指出，在微信上运作的商城，隐蔽性很强，还比较分散，分布在全国各地。消费者维权的话，要知道公司注册地在哪里，找到公司运作的根源。消费者举报，需要掌握公司运作模式、网络体系图、人名单、资金流向。如果消费者是以发红包或转账的方式，把钱打给某个人，也可以举报他。此外，消费者也可以找案发地的公安局和打击传销办公室来举报。

马胜玲称，腾讯公司作为第三方平台，也应承担连带责任，腾讯给了公众一个平台，但有人却利用这个平台非法敛财，腾讯有不可推卸的责任。

□回复

只提供连接服务交易并非微信完成

腾讯微信团队回应称，微信提供的是连接服务的能力，大众常见的所谓售卖行为和交易事实上并不是在微信上完成的，而是各个应用借助微信的连接能力实现的扩展，每个账号都是独立的个体。同时指出，对于违反相关法律和微信用户协议的违法违规行为，微信会联合权益人进行坚决打击。用户如果在使用微信过程中遇到问题可以通过微信各处的举报入口进行举报。

此外，微信团队表示，反对任何违法违规行为在微信平台出现，并通过后台风控体系持续优化，不断加强审计风控能力。也会配合相关执法对违法违规行为进行严厉打击。自2015年12月13日至今，已经处理欺诈封号超过10万个。鉴于近期用户反映的问题，微信将严格限制返利类商户接入，甚至会拒绝其使用平台接口。同时，提醒用户，不要相信任何天上掉馅饼的事情，以免上当受骗。

而对于用户的损失，微信团队则表示，会尽最大努力协助用户，要求商家进行退款。用户发现这类问题，可第一时间向警方报案，微信会协助警方处理。