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published in(发表于) 2016/8/27 18:53:00
Drop car no car was priced 290 drivers malicious behavior to how to clean? ,

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Drop car no car was priced 290 drivers malicious behavior to how to clean? -Drops, drops a taxi-IT information

Drop car no car was priced 290

Orders include nearly 80 km distance, night, far fee drops to respond in such circumstances do not pay immediately the complaints

Mobile phone screen displays no bus fare paid 290 Yuan Liu Liu photo

"Call a drop fast, didn't get on the starting valuation. "It's people happened to Liu in the 23rd of this month, not only that, but the next day he found the trip actually spent 290 Yuan as of yesterday, Mr Liu says, want to drop a line from the company. This morning, the drops of relevant departments said that fares for passengers in such circumstances do not immediately complained, the driver's malicious acts will be dealt with soon.

According to Mr LAU, on August 23, he thought from the Auditorium of the CPPCC to xizhimen, journey, Liu always take a taxi, costs less than 20 Yuan, but he took a drop on the 23rd day after express, although the driver orders, but the vehicle never to Liu's bus stations.

Liu not only after a call to the driver, the driver replies did not find Mr LAU's place, I hope Mr LAU waiting. After about ten minutes or so, Mr LAU once again opens the drop client discovery, the client display driver Mr Liu has been on, and start pricing.

Liu back to drivers, drivers not found Liu, then the two quarrel. Mr LAU wanted to cancel the order, but is priced orders cannot be cancelled and he had to find another way home.

Mr Liu opened again the next day drop clients found that yesterday's fare paid 290 Yuan, nearly 80 miles away, also at night, far,.

Mr LAU said, the driver didn't answer the people begin to price, is manifestly unreasonable, requirement drops to give a view of the company.

Liu said that was not the first time he had encountered such a problem, "July 20, I called a drop fast, due to heavy rain on the day I also had about twice the price, when driver is not received I started pricing. Fare is around 30 Yuan at that time, I was paid from worry. To drop after reflecting, I get the compensation as well as the driver and the company apologized to the last drop. Until now and met. ”

At present Mr Liu did not pay the fare, "this time I have no call drops. ”

This morning, the reporter learned from drops of relevant departments, passengers encountered situations like this do not pay the fare, should immediately complain, this driver's malicious acts will be dealt with soon, and made the final fare must also be returned to the passenger.

In addition, drops official told reporters that encounter such a thing again passengers should keep relevant driver information, strict punishment will give this category of drivers to the last drop.


滴滴叫车没上车竟被计价290元,司机恶意行为如何整治? - 滴滴出行,滴滴打车 - IT资讯

滴滴叫车没上车被计价290元

订单包括近80公里里程、夜间费、远途费滴滴回应遇此类情况不要交费马上投诉

手机截屏显示,未乘车的刘先生需要支付290元车费 刘先生供图

“叫了一辆滴滴快车,自己没上车就开始计价了。”这是市民刘先生在本月23日的遭遇,不仅如此,第二天他发现昨天的行程居然花费了290元整,为此刘先生表示,希望滴滴公司给一个说法。今天上午,滴滴相关部门人士表示,乘客遇此类情况不要交车费,马上投诉,司机的恶意行为会很快得到处理。

据刘先生介绍,在8月23日当天,他想从政协礼堂到西直门,这段路程刘先生经常打车,花费不到20元,但是在23日那天他叫了一辆滴滴快车之后,虽然司机接单,但是车辆一直没有往刘先生的等车地点行驶。

之后刘先生不止一次给司机打电话,司机回复没找到刘先生的地点,希望刘先生再等一等。过了大概十分钟左右,刘先生再次打开滴滴客户端发现,客户端显示司机已将刘先生接上,而且开始计价了。

刘先生再次联系司机,司机称没找到刘先生,随后两人发生口角。刘先生想要取消订单,但正在计价的订单无法取消,他只能另想办法回家。

第二天刘先生再次打开滴滴客户端发现,昨天的车费花了290元,里程近80公里,还包括夜间费、远途费等。

刘先生表示,司机没接上人就开始计价,明显不合理,要求滴滴公司给个说法。

刘先生说,他已经不是第一次遇到这样的问题,“7月20日,我叫了一辆滴滴快车,由于当天大雨我还加了约2倍的价钱,当时司机也是没接到我就开始计价了。当时车费30元左右,我着急打车就付了。向滴滴反映后,我得到了赔偿以及司机和滴滴公司的道歉。没想到现在又遇到了。”

目前刘先生没有交纳此次车费,“这段时间我也没有再叫滴滴了。”

今天上午,记者从滴滴相关部门了解到,乘客遇到这类情况不要交车费,应马上投诉,这种司机的恶意行为会很快得到处理,而交了车费的最后也一定会退给乘客。

另外,滴滴相关负责人告诉记者,再遇到这样的事情乘客也应该保留好相关司机的信息,滴滴方面会给这类司机严格处罚。





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