Passengers ride to work to the last drop, 2 minutes after being driven off, compensation-a 1 penny drop, ride-IT information
About car to go to work, just take two minutes but drivers "abandoned" the road, drivers said they had it, "don't want to pull you up, you get down." After getting off the still frightened, and discover the ride vehicles are not drop display models. She drops this feedback to company, received a penny of compensation fees for cancellations. Recently, this reporter after the intervention, says Ms Zhang would be given to the last drop of 20 voucher as compensation, but Zhang refused.
Zhang told reporters that same day 8:30 A.M., her drop ride, from the Shijingshan district, Chaoyang District, home to go to work. After the owner arrived with the wind, Lady on the bus, "but out of the district for less than two minutes, poor manners of the drivers and I said, ' you get out. ' I asked the reason, he said he was in a hurry. ”
But Ms Zhang recalled, drivers received her orders, until her car, drivers didn't mention his business. And their bus driver also did not receive any calls or messages, not just informed the way in a hurry. With questions so she asked again, never thought it was in the driver's language of threat. " Even if he's really something, and should also discuss with me about how to cancel the order or. Rather than a sudden roadside parking and I said, ' let you down you get down, I don't want to pull you up '. "Angry Lady at the same time we also was afraid, got out of the car, but did not take the initiative to cancel the trip.
Get off her notes, called software clearly written on the car is a Toyota, but their is a modern car. Later, Miss Cheung will inform the travel service to the last drop. Customer service complaints will check to the last drop, excluding drivers ' credit scores. And deducted from the owner of a penny "cancellation fee", and this money as a compensation for woman, appeared in the wallet of her account to the last drop. For such comments, ladies and very unhappy.
Zhang told reporters that the drops travel service had told her the new approach, "the driver admitted that his problems, so the company gives drivers down to the last drop permissions, in addition to compensation for me 10 Yuan taxi tickets. But never say how inconsistent models are approved. "This result, Zhang was not satisfied, nor accept compensation for parking tickets, but called for strengthened supervision of drivers.
乘客搭滴滴顺风车上班，2分钟后就被赶下车，获1分钱补偿 - 滴滴出行,顺风车 - IT资讯
约车去上班，刚走两分钟却被司机“抛弃”路边，司机表示自己有事儿，“不想拉你了，你赶紧下去”。下车后张女士仍心惊胆战，并发现乘坐的车辆并非滴滴软件显示车型。她将这一情况反馈至滴滴公司，得到了一分钱的订单取消补偿费。近日，记者介入后，滴滴出行表示再给予张女士20元的代金券作为补偿，但被张女士拒绝。
张女士告诉记者，当天上午8点30分，她约了滴滴顺风车，从石景山的家里到朝阳区上班。顺风车主按时抵达后，张女士上车，“但车开出小区还不到两分钟，司机态度特别差地和我说‘你下车’。我问原因，他说他有急事。”
但张女士回忆，从司机接到她订单，一直到她上车，司机一直没提自己有事儿。而且自己上车后，司机也没有接到什么电话或者信息，不像是刚被通知有急事的样子。于是她怀着疑问再次询问，不曾想却遭到了司机的语言威胁。“即便他真的有事儿，也应该和我商量一下取消订单或怎样。而不是这样突然车停路边就和我说‘让你下你就赶紧下，我不想拉你了’。”气愤之余的张女士同时也很害怕，下了车，但并没有主动取消该次行程。
下车后她注意到，叫车软件上明明写着是丰田车，但来接自己的却是一款现代轿车。随后，张女士将这一情况告知滴滴出行客服。滴滴客服表示接到投诉会核实情况，扣除司机的信用分值。并扣除了车主一分钱的“取消费”，而这一分钱则作为了对张女士的补偿，出现在了她滴滴账户的钱包中。对于这样的处理意见，张女士颇为不满。
张女士告诉记者，滴滴出行客服已经告知了她新的处理办法，“司机承认是自己的问题，所以滴滴公司给司机降了权限，另外要给我补偿两张10元的打车券。但始终没说车型不一致是怎么通过审核的。”对于这样的处理结果，张女士并不满意，也没接受叫车券补偿，而是要求加强对司机的监管。