Ali management response "moon cakes": respect for their abilities, in awe of his power-Alibaba, cake-IT information
IT information news on September 14, before the Mid-Autumn Festival, domestic Internet companies and most discussion of the events related to the Mid-Autumn Festival, is the company's "moon cakes", and the afternoon of September 12, 4 programmers because of technical buying selling cakes, was dismissed. Dismissed because they were using technology to cheat when buying moon cakes, result in inequitable distribution of benefits to other employees, and this behavior has "scalpers" consciousness.
Ali through external program buying cakes was dismissed after event were outgoing, caused a buzz in the industry, the focus of everyone's attention is focused on through the plugin grab cakes, is not large enough to require fire to punish. Currently, Alibaba by cakes was an internal letter in response to an event.
The night of September 14, Eva Jiang, Chief human resources officer of Alibaba Group on behalf of the company management in intranet Ali posted a letter, make a secondary drive note to all staff. Internal information shows that this letter is Ali's management in "4 hours" written after collective discussions, acknowledged that "it was not an easy decision, nor is it a decision can be understood in all its aspects", but "ultimately choose to support" the decision.
In an internal letter, Mr Ali said Ali management combined with feedback from all walks of life, review and reflect on what not to do before and after making this decision, while Eva Jiang explains why such action to be taken: Ali is a real decentralization of power to each company of ordinary employees, delegation of authority is founded on instinctive trust between organizations and employees. Ali, each employee must treat power, like cherish their own eyes, love other people for their trust, especially in network attack and defense of ash black and anti-cheating mission security sector colleagues. Finally, Eva Jiang expressed Alibaba employees message: respect for their abilities, in awe of his power.
Eva Jiang wrote to employees within the full text of the letter
On "moon cake" event complex
On September 12, Homeland Security 4 students and aliyun security team 1 students, using scripting code, in an open spike cake inside "second to" 133 boxes of moon cakes.
Liu Zhenfei and aliyun President Herman Hu Shao-ming, Chief Risk Officer and the students go through very open communication, the company decided to discouraging those students. It was not an easy decision, nor is it a decision can be understood in all its aspects, the decision also makes the company again became the eye of the storm of public opinion.
From the company's intranet, Twitter app, know, concern and discussion on this issue we have been looking at. Today, the Group spent 4 hours to a secondary drive and discussions, free fly, Kim Kardashian, epilepsy, vibration, Guo Jing, Wang Jian, Wang shuai, MA and I were involved. We choose to support vibration fly decision He Xiaoming, we read and hear feedback, review and reflect on what we were doing this before and after what not to do, many Honourable colleagues are worried that we uphold values too paranoid and would cause harm to fault-tolerant culture encourages innovation. To be honest, we also debated, kinky, feel uncomfortable.
Many people ask why we are dealing with is so heavy? Because Ali is a real decentralization of power to each of the ordinary company in a small second-hand, delegation of authority is the basis of instinctive trust between employees and the organization. Only one built on trust based on longer term at team, played tough. Because only authorized to good customer service, and make prompt and effective decisions based on customer needs more quickly. But we must remind ourselves again, to be nice to his power, as cherish their own eyes, love to others for their trust and love their talent, let alone in offensive and defensive networks of ash black and anti-cheating mission security sector colleagues.
We will also continue to have full confidence in the future and authorize our colleague. In this process, our company may also be introduced into the eye of the storm decided, because we are not just doing it for others to read, but respect you trust, shared vision, follow the work and life of the mind and the heart.
Companies, like people, not perfect. We're very lucky, the heart got one little thing, only today the influence if we fail to keep a fear of the future, but to their own convenience and benefit to the primary consideration, then it is a seemingly insignificant thing, deconstruct and beat everyone's struggle.
Sometimes an unintentional, but you wouldn't have to face the results, this one of the most helpless. Send companions to leave the night of the full moon, it should be the Mid-Autumn Festival's biggest regret. Sincerely hope and believe that this career setback on the voyage of life, to make these young people want to go even more down to Earth. Each company's colleagues, should also understand, because the journey far, heavy responsibilities. Only the desire to learn to restrain myself, respect for their abilities, fearing their power, we cannot afford to millions of customer confidence and trust.
Eva Jiang
The September 14, 2016
阿里管理层回应“月饼事件”：尊重自己的能力，敬畏手中的权力 - 阿里巴巴,月饼 - IT资讯
IT资讯讯 9月14日消息，中秋节前，国内互联网公司中和中秋节相关的最引人热议的事件，莫过于阿里巴巴的“月饼事件”了，9月12日下午，有4名程序员因为使用技术手段抢购内销月饼，结果被开除。而开除的原因是他们在抢购月饼时采用技术手段作弊，对内部其他员工造成福利分配不公正，而且这种行为有“黄牛”意识。
阿里程序员因通过外挂程序抢购月饼被开除的事件被传出后，引起了业界热议，大家关注的焦点集中在通过外挂抢月饼这样的是，是不是大到需要用辞退来处罚。目前，阿里巴巴方面通过一则内部信回应了本次月饼事件。
9月14日晚，阿里巴巴集团首席人力官蒋芳代表公司管理层在阿里内网贴出内部信，对全体员工做出复盘说明。内部信信息显示，这封信是阿里的管理层在“4个小时”集体讨论后成文，内部信承认“这不是一个容易做出的决定，也不是一个可以得到各方面理解的决定”，但“最终选择支持”这个决定。
在内部信中，阿里表示，阿里管理层结合各界反馈，检讨和反思了在做这个决定的前后哪些工作没有做好，同时蒋芳解释了为什么要作出这样重的处理：阿里是一家把权力真正下放到每个普通员工手里的公司，下放权力的基础就是组织和员工之间本能的信任。因此每个阿里员工都必须善待手中的权力，像爱惜自己的眼睛一样爱惜别人对自己的信任，尤其是以攻防网络灰黑产和反作弊为己任的安全部门同事。最后，蒋芳表达了对阿里巴巴员工的寄语：尊重自己的能力，敬畏手中的权力。
蒋芳写给员工的内部信全文
关于“月饼”事件的复盘
9月12日，安全部4位同学和阿里云安全团队的1位同学，用编写脚本代码方式，在公开秒杀月饼的内部活动“秒到”了133盒月饼。
首席风险官刘振飞及阿里云总裁胡晓明在与上述同学经过非常坦诚的沟通之后，公司对上述同学做出了劝退的决定。这不是一个容易做出的决定，也不是一个可以得到各方面理解的决定，这个决定也让公司再次成为舆论的风暴眼。
来自公司内网，微博微信，知乎，各种对此事的关注和讨论我们一直在看。今天，集团用4个小时对此事进行了复盘和讨论，逍遥子、戴珊、行癫、振飞，郭靖，王坚，王帅，马老师及我都参与其中。最终我们选择支持振飞和晓明的决定，我们读到和听到各界的反馈，也检讨和反思我们在做这个决定之前和之后哪些工作没有做好，引发许多同事担忧我们对坚守价值观过于偏执以及会给鼓励创新的容错文化造成伤害。实话实说，我们也争论，纠结，感到难受。
很多人问为什么我们处理的这么重？因为阿里是一家把权力真正下放到每个普通小二手里的公司，下放权力的基础就是组织和员工之间的本能的信任。只有一个建立在信任基础上的团队才能走得长远，打得起硬仗。因为只有授权才能服务好客户，更快地根据客户需求做出迅速有效的决定。但我们必须反复提醒自己，要善待手中的权力，也像爱惜自己的眼睛一样爱惜别人对自己的信任，爱惜自己的才华，更何况是以攻防网络灰黑产和反作弊为己任的安全部门同事。
未来我们还将继续充分信任和授权我们的同事。在这个过程里，我们可能还会作出一些让公司陷入风暴眼的决定，因为我们不是做给别人看的，而是敬重大家彼此间的信任，一致的理念，遵循做事做人的初衷和本心。
公司和人一样，不完美。我们很幸运，用本心做对了一件件小事，才有了今天的影响力；未来我们若不能保持一颗敬畏心，而是以自己的方便和获益为首要考虑，那么也将是一件件看似不起眼的小事，解构和击败所有人的奋斗。
有时候往往无心之举，却带来的大家都不愿但也要面对结果，这种结果最让人无奈。在月圆之夜送同伴离开，应该是这个中秋最大的遗憾。真心希望也相信这个事业人生旅途上的挫折，能让这几位年轻人想的更远走的更踏实。每个阿里巴巴的同事，也更应该理解，因为征途远，责任重。唯有学会约束自己的欲望，尊重自己的能力，敬畏手中的权力，我们才担得起亿万客户的信任和托付。
蒋芳
2016年9月14日