Online Black Dragon: a courier slip, but there are two express-delivery address-rhyme IT information
Public Lady in the shop to buy five tires, sellers uploaded rhyme to express a single number after shipment. Three days later, she had found that should express was sent to Beijing, Zhejiang sign. In response, sellers and couriers are given two odd numbers but different express a single e-mail address, which had puzzled woman, I do not know who was responsible for losses. A few days ago, the Beijing morning post and the company involved, the Oolong event finally settled.
But is Zhejiang sent Beijing to sign for
According to the woman, on September 8, her Taobao, based in Guangdong's "Yin XING auto city" store to buy five tires, a total of 2800 Yuan, shop that evening delivery and upload of rhyme to express a single number. On September 11, found domestic fulfillment she had viewed the logistics progress, logistics, information indicating that the goods are signed for. In this regard, the seller and express the answer she had dropped glasses, "produced by the two sides on the express, fill out address completely different." Beijing morning news reporters through her photos to see, shop provides receipts for Beijing, Zhejiang shipping couriers documents receipt is in the hands of huzhou city, Zhejiang, but reporters found that both parties express a single tail number was 2355, Sheriff website through rhyme, shipments from Guangdong. Had said that after the two conflicting versions
Tires-overweight copied the wrong address
"Yunda courier single, why are there two copies of the same number? Shop sellers take someone else's waybill fill my address? Goods signed for by someone else, who is responsible for my loss? "She had puzzled. Question a few days ago, by veteran journalists and intervention, after the rhyme to express to cooperate with the investigation, things come out. Originally, sellers shipped does use the tail number was 2355, courier receipt, but because every single goods shall not exceed 30 kg, courier receipt required five tire sent out and subsequently fill in the number. "Rhythm up to two copies of the same number that does not exist, courier receipt, we see through the monitoring, staff posted for each tire express back on form, took in the shop on the day another single pickup address to fill in on the form, it leads to the wrong, for which we apologize. "Guangdong Yun Chen apologized many times, head of customer service.
Seller has agreed to refund buyers
Chen said that has now contacted the Zhejiang company see if I can recover the goods which cannot be recovered, the company also will not evade its responsibility, to pay compensation. In addition, Taobao service, told reporters that at present, tire shop sellers have agreed to be returned to Mrs.
网购乌龙：一张快递单，却有两个收货地址 - 韵达快递 - IT资讯
市民曾女士在网店购买五个轮胎，卖家发货后上传了韵达快递的单号。三天后，曾女士发现，本应寄往北京的快递却被浙江签收。对此，卖家和快递分别给出两张单号一样但收件地址不同的快递单，这让曾女士疑惑不解，不知损失谁来负责。日前，经北京晨报和淘宝网介入，该乌龙事件最终得以解决。
寄北京却被浙江签收
据曾女士讲，9月8日，她在淘宝网一家位于广东的“银兴汽配城”店内购买了五个轮胎，共计2800元，当晚网店发货并上传了韵达快递的单号。9月11日，求货心切的曾女士查看物流进展发现，物流信息显示货物被签收。对此，卖家和快递员的回答更让曾女士大跌眼镜，“双方出示的快递单上，填写的地址完全不同”。北京晨报记者通过她提供的照片看到，网店提供的收货地为北京，而浙江地区送货快递员手中的单据上收货地却是浙江湖州市，但记者发现，双方快递单尾号均为2355，通过韵达官网查询，发货地为广东。曾女士说，事后双方各执一词
轮胎超重分件抄错地址
“韵达怎么会有两张同样单号的快递单？网店卖家是不是把别人的运单填写了我的地址？货被别人签收，我的损失谁负责？”曾女士疑惑不解。带着疑问，日前，通过记者和淘宝网介入，韵达快递配合调查后，事情水落石出。原来，卖家发货时确实使用了尾号为2355的快递单，但由于每单货物不得超过30斤，所以快递收件后需将五个轮胎分别寄出并重新填写单号。“韵达不存在两张同样单号的快递单，我们通过监控看到，工作人员在重新为每个轮胎贴快递单时，误将当天在该网店取件的另一单地址填写在该单上，导致货物送错，对此我们深表歉意。”广东韵达客服部负责人陈女士为此多次道歉。
卖家已同意全款退买家
陈女士表示，现已联系浙江公司看能否将货品收回，如不能收回，公司也不会推卸责任，会进行赔偿。此外，淘宝网客服告诉记者，目前，网店卖家已同意先将轮胎全款退给曾女士。