Shenzhen "Note7 first" lawsuit against Samsung, or for domestic divisions-Samsung, Samsung Note7,Galaxy Note7-IT information

Samsung Note7 spate of bombings, many Chinese consumers purchase heart concerns. The morning of September 29, buy Samsung Note7 Shenzhen consumers save Li Jiu Zhou worried about mobile phone security risks and ask for a refund of compensation were rejected, a lawsuit, Samsung Electronics, Ltd (hereinafter referred to as the Samsung) and mobile phone sales to court. At present, the Futian District people's Court has accepted the case.

Consumers think that Samsung and cell phone selling fraud

Zhou Lijiu presentation on September 1 in the Futian District, huaqiang garden near a mall and bought two Samsung Note7 phone, prior to purchase, he had doubts about it, worried about mobile phone like Samsung Note7 issued abroad, problems. At that time, the handset first-day, store manager, sales staff and the Manager of Samsung in South China were present, 3 people are guaranteed on the spot: "Samsung Note7 phones using different battery suppliers in China, will not occur in China worry about that situation. "Zhou Lijiu in line to buy that night and the next two are Samsung Note7 phone August 28, 2016 at a cost of 11977. No black squares representing the security on the mobile package. After he was told, he become the first in Shenzhen who has Samsung Note7, he also wrote "congratulations, you became the first in Shenzhen have Samsung Note7 people" sign in front of it.

Purchase the excitement didn't last long, Zhou Lijiu found on Samsung Note7 explosions and spontaneous combustion in our country the news from time to time, various Chinese airlines under its "blocked". He and his family hold the phone is something to fear, even used to ridicule by his friends: "did explode? "On September 14, the AQSIQ to Samsung after interviews, Samsung (China) recalled July 20, 2016 announced today between August 5, 2016-made parts Samsung Note7. Mainland China affected number of digital mobile phones to 1858, and Zhou Lijiu bought two phones are not included in the recall.

Zhou Lijiu suspect: "say OK no problem, how could it now again bombed? "Accordingly, he believes that mobile phone sales and sales of Samsung cheat and ask for a refund and damages for 3 times. This appeal was rejected by the mobile phone sales. The morning of September 29, Zhou Lijiu a lawsuit will be mobile phone sales and Samsung are already on the Court. Currently, Futian District, the people's Court has ordered an acceptance notice of the case, hear the case.

Zhou Lijiu said, I want to let Chinese learn by this lawsuit rights, cannot be treated differently by others. He said with a smile, might be Note7 sued Samsung first to China. Press search on the Internet found that indeed has been found to have issues of internal consumers Note7 judicial action in the case.

Mobile phone sales said it could not give a refund of compensation

Night reporters mobile phone sales charge, the official said, according to Samsung the message, Zhou Lijiu Kingdom version of the phone was purchased by official release, mobile phone vendors is different from the recalled batches of test machines, there are no quality issues, and Zhou Lijiu in actual use, also did not find any cell phone quality problem, so I cannot give him a refund or compensation.

Responded to Samsung, Samsung Note7 of earlier media reports the explosion was "due to external heat-induced" battery no problem and said mobile communication if there is quality problem can contact customer service at any time. Consumer lawsuit against Samsung, its publicists said, not convenient position on the matter, has issues response to Headquarters, after having read or reply.

City Council had Samsung send open letter of inquiry

Reporter learned that deep night, Shenzhen Consumer Council on September 20 from Samsung (China) investments limited issued an open letter of the question, and please Samsung give a positive response within 10 days. Questions include: first, why in the same unsafe situations, in markets such as Europe and recall the phone, while markets in mainland China are not yet implemented a full recall? Second, why in interview with the AQSIQ began a limited recall, and only recalled 1858 problem phone? Third, why a limited recall in China market, there have been a number of explosions, the true cause of the explosion is what?

On September 29, the night the reporter was informed by the Shenzhen Consumer Council, letter, Samsung (China) took the initiative to contact the head of the Consumer Council, said cell phone accidents were under investigation, the company is busy dealing with related issues, national day in order to make a positive response to questions. Zhou Lijiu sues Samsung, a CC, Jin said, more symbolic than practical significance in this matter, which can cause more people concerned about their own rights, but winning is still unknown.

深圳“拥有Note7第一人”状告三星，或为国内首告 - 三星,三星Note7,Galaxy Note7 - IT资讯

三星Note7手机接连发生爆炸事件，众多已购机的中国消费者心生担忧。9月29日上午，购买三星Note7手机的深圳消费者周李久因担心手机存安全隐患，要求退款赔偿遭拒，一纸诉状将惠州三星电子有限公司（以下简称三星）和手机销售方告上法庭。目前，福田区人民法院已受理此案。

消费者认为三星和手机销售方有欺诈行为

周李久介绍，9月1日他在福田区华强花园附近的一家商场买了两部三星Note7手机，购机之前，他也有疑虑，担心手机会像国外发行的三星Note7一样出现问题。当时正值该款手机首发日，商场店长、销售人员以及三星华南区经理均在场，3人都当场保证：“中国三星Note7的手机采用不同电池供应商，在中国绝对不会出现他担心的那种情况。”周李久当晚排队买下两部均为2016年8月28日生产的三星Note7手机，共花费11977元。手机包装盒上没有表示安全的黑色方块。之后，他还被告知，自己成为深圳地区第一位拥有三星Note7的人，还让他在写有“恭喜您成为深圳地区拥有三星Note7第一人”的牌子前留影。

购机的兴奋没持续多久，周李久发现国内有关三星Note7爆炸和自燃的新闻不时出现，多家中国航空公司对其下“封杀令”。他和家人拿着手机都有些提心吊胆，甚至常常被朋友调侃：“爆炸了吗？”9月14日，国家质检总局对三星约谈后，三星（中国）宣布即日起召回2016年7月20日至2016年8月5日期间制造的部分三星Note7。中国大陆地区受影响的数字移动电话机数量为1858台，而周李久买到的两部手机均不在召回范围之内。

周李久不禁质疑：“当初说好的国行没问题，怎么现在又炸了呢？”据此，他认为手机销售方和三星在买卖中均存在欺骗行为，要求退款并索取3倍赔偿金。这一诉求遭到手机销售方的拒绝。9月29日上午，周李久一纸诉状将手机销售方和三星都告上了法院。目前福田区人民法院已下达案情受理通知书，受理此案。

周李久表示，自己想通过这场官司让中国人学会维权，不能被别人差别对待。他还笑称，自己可能是中国因Note7状告三星的第一人。记者在网上搜索发现，的确暂未发现有国内消费者就Note7手机问题走司法程序的案例。

手机销售方称无法给予退款赔偿

深晚记者联系手机销售方相关负责人，该负责人称，根据三星那边的消息，周李久所购手机是正式发布的国行版，手机电池的供应商有别于召回的那批测试机，不存在质量问题，且周李久在实际使用过程中也没发现手机有任何质量问题，因此无法给他退款或赔偿。

三星方面则回应称，此前媒体报道的国行三星Note7爆炸是“由于外部加热引起”，电池不存在问题，并表示手机若有质量问题可随时联系客服进行沟通。对于消费者状告三星一事，其公关人员表示，不方便就此事表态，已将问题向总部反应，之后或有回复。

市消委会曾向三星发公开质询函

深晚记者了解到，深圳市消委会于9月20日曾向三星（中国）投资有限公司发出公开质询函，并请三星10天内予以正面回应。质询的问题包括：第一、为什么在同样存在安全隐患的情况下，在欧美等市场全面召回该款手机，而在中国大陆市场却没有实施全面召回？第二、为什么在国家质检总局的约谈下才开始有限召回，且仅召回1858台问题手机？第三、为什么在中国市场实施了有限召回的情况，还发生了多起爆炸事故，发生爆炸事故的真实原因是什么?

9月29日，深晚记者从深圳消委会处获悉，发函之后，三星（中国）的负责人曾主动联系过消委会，称相关的手机事故正在调查之中，公司内部正忙于处理相关事宜，国庆节后才能对质疑问题做出正面回应。对于周李久状告三星一事，市消委会靳部长表示，此事的象征意义大于现实意义，能引起更多人关注自身权益，但胜诉几何仍是未知。