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published in(发表于) 2016/10/17 1:12:11
Yunnan informed tour guide forced consumption of events: parties are suspended

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Yunnan informed tour guide forced consumption of events: parties is mandatory spending _ by revoking qualifications Yunnan | | news
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# Method late depth rates # (depth reporter Wang Shuo) today morning, method late reporter from Yunnan province Tourism Development Committee was informed that, this year October 15, Yunnan tourism Chief network released has a entitled "on excellent cool exposure Yunnan guide forced consumption event of survey processing situation informed" said, guide Chen Lili admitted video in the "integrity full, and pieces number full, and amount full", words and deeds is its by for; Yunnan beauty LUN travel agency limited also recognized the Guide for its delegate bear this mission of guide business. At present, Kunming tourism monitoring team on October 12, the proposed fine of RMB 100,000 to Meilen Yunnan international travel service Ltd and the administrative penalties to cancellation of the tour guide certificate to guide Chen Lili, and not to reapply in three years tour guide card.


 Tour Guide "three-full" requirements


Integrity, number, amount to a full


Recently, the paragraph entitled "Yunnan tour force the consumer to buy jade" Web video caught the attention of Internet users. Subsequently, law reporter late in this time of about 5 minutes and 18 seconds of network video, a female tour guide in the collection time is to inform the passengers in the bus, also said that visitors buy Emerald to her, real-name registration, to report computer systems.


Subsequently, the tour guide for visitors to remember three demands. "First of all, full of integrity. Don't buy things, there are millions of reasons to say ' my family has, you do not need. ' Don't act, don't act. ”


"Second, the number of full. "This guide explains:" while others look, while others are eating, you could see the full? Others fly, you don't have to sit? Number of pieces is to hand a full. ”


"Third, the full amount. Yunnan do not take advantage of you, and you don't take advantage of Yunnan. You don't need to buy today, hundreds of thousands of millions of, happy today each of 5000 Yuan Yunnan Provincial Government subsidies to buy emeralds. ”


The Guide also says, the boss she has requested. Tourists buy more, she is not rich; buy less, influence her. Buy more, buying less is not a question of money, but a question of attitude.


"If you hang with ' egg ', in fish in troubled waters, then I was on the bus tour guide, I got out of the car, if you are me, I am not a tour guide, wait and see today. I will reason with you in the car. Under the car, you I lost my job, I'm not telling you anything else, you don't want to get out of this place in Yunnan Province today, it is not a threat. You treat me like a demon, do I have to treat you like an Angel? "The tour guide said:" these words I am sorry to tell families for good behavior, but often that some rat feces in there to fish in troubled waters, try I have no way of you. Do not touch people the bottom line, to take advantage of, but don't go cheap. Happily buy jade, worn on the chest and hands, this is the Yunnan people deeply wishes for you. ”


End, the Guide still says to tourists: "you are not your local travel agent, but in Yunnan. You don't say the last visited, last visit without eating? Ever fly? Is there a hotel? This time, who is for you? Tour guide and the driver's master work from dawn, to accompany you for 4 days, you should come here just to do something, I do not say now is I take you, you've got money to buy jade, then real-name registration. ”


Official


Travel agency involved was fined 100,000 yuan guide three years application for tour guide card


Display in the notification, on October 10, the Corps of law enforcement monitoring of public opinion through the network of tourism in Yunnan province found Internet users in YouTube publish "Yunnan tour force the consumer to buy jade" video. Kunming city, immediately asked the Tourism Committee of the tourism development Committee prompt investigations and dealt with. Survey briefings are as follows:


Kunming travel monitoring detachment through the Guide database and a lot of investigation to verify, this video Meilen exposure travel teams to Yunnan travel agency operation, video guide for Chen Lili, tour guide card number is: D-5301-007546. According to the investigation, the team itinerary from September 30 to October 5 "Kunming-Dali-Lijiang" 5 night 6th tour, this video was taken on the morning of October 4 before entering the Expo garden tours. Based on the survey of travel agents and tour guides, tour guide Chen Lili admits in the video "integrity, number, amount full full full" and other words and deeds are what they do; Meilen Yunnan international travel service Ltd or endorsement of the Guide for its delegation to take the guided tour operations for this mission. Meanwhile, according to some of the tourists visit, tourists confirmed that the Mission of the tour is Chen Lili, video is the guide in the itinerary of Chen Lili in the team.


Under investigation and contrary facts, Kunming tourism monitoring detachment on October 12 on account of tour guide and travel agency intends to make the following administrative penalties:


Meilen Yunnan international travel service Ltd for breach of the travel agents Ordinance section 33rd "travel agencies and tour guides and tour managers may not be assigned by any of the following acts: (c): tourists deception, coercion, or participate in the tours need to be paid. "Behavior, according to the article 59th of the provisions of the travel agents Ordinance intends to Meilen, Yunnan international travel service Ltd administrative penalty of fine of RMB 100,000 yuan.


33rd to guide Chen Lili was arrested for breach of the Ordinance "travel agencies and tour guides and tour managers may not be assigned by any of the following acts: (c): tourists deception, coercion, or participate in the tours need to be paid. "Behavior, according to the article 59th of the provisions of the travel agents Ordinance, intended to guide Chen Lili (D-5301-007546) the administrative penalty of cancellation of the tour guide certificate. Not to reapply in three years tour guide card.


Responsible editor: Wu Yan





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云南通报导游强制消费事件:当事人被吊销导游资格|云南|强制消费_新闻资讯
通报截图

  #法晚深度即时#(深度记者 王硕)今日上午,法晚记者从云南省旅游发展委员会获悉,今年10月15日,云南旅游政务网发布了一则题为“关于优酷曝光云南导游强制消费事件的调查处理情 况通报”表示,导游陈利利承认视频中“诚信满满、件数满满、金额满满”等言行是其所为;云南美伦旅行社有限公司也认可该导游为其委派承担此团的导游业务。 目前,昆明市旅游监察支队已于10月12日拟对云南美伦旅行社有限公司作出罚款人民币十万元及拟对导游陈利利作出吊销导游证的行政处罚,并且三年内不得重 新申请导游证。


  导游提“三满”要求


  诚信、件数、金额均要满满


  近日,一段题为“云南导游强制消费买翡翠”的网传视频引起广大网友的关注。随后,法晚记者在这段时长约5分18秒的网传视频中看到,一名女性导游在大巴车内向乘客告知了集合时间,同时还称,游客买完翡翠后到她那里实名制登记,上报电脑系统。


  随后,该导游让游客记住三点要求。“第一,诚信满满。不要一买东西,就有千万种理由说‘我家有,不需要。’不要演、不要装。”


  “第二,件数满满。”该导游解释称:“别人买东西时你看着,那别人吃饭时,你是不是可以看饱?别人坐飞机,你也不用坐了?件数满满就是要人手一件。”


  “第三,金额满满。云南不占你的便宜,你也别占云南的便宜。你今天不用买几十万、几百万,就今天开开心心把云南省政府补贴给每个人的5000元买成翡翠。”


  该导游还表示,老板对她有要求。游客买得多,她富不起来;买得少,影响不到她。买多买少不是钱的问题,而是态度的问题。


  “你今天要是挂着‘鸡蛋’出来,在里边浑水摸鱼,那么我在车上是导游,我下了车,你要是针对我,我不是个导游,今天等着瞧。我在车上会跟你好好 讲道理。在车下,你让我把饭碗都丢了,我不跟你讲别的,你今天别想走出云南这个地方,这不是恐吓。你像恶鬼般对待我,我还要像天使般对待你吗?”该导游还 说:“这些话我都不好意思对表现好的家庭讲,但是往往就是有些老鼠屎在里边浑水摸鱼,试试看我有没有办法对你。不要触碰人底线,占便宜可以,但是不要去贪 便宜。开开心心地去买串翡翠,戴在胸前和手上,这是云南人对你深深的祝福。”


  视频最后,该导游还向游客称:“接待你的不是你们当地旅行社,而是云南。你们不要说上次来过了,上次来有没有吃饭?有没有坐飞机?有没有住酒 店?这次来,是谁为你服务?导游和驾驶员师傅起早贪黑,陪了你们4天,你们来到这里是不是应该做点什么,我不说了,现在就是我带着你们,你们带着钱去买翡 翠,然后实名制登记。”


  官方通报


  涉事旅行社被罚10万元 导游三年内不得申请导游证


  通报中显示,10月10日,云南省旅游执法总队通过网络舆情监测时发现有网友在优酷发布“云南导游强制消费买翡翠”的视频。省旅游发展委员会即 刻要求昆明市旅发委迅速展开调查,并严肃处理。现将相关调查处理情况通报如下:


  经昆明市旅游监察支队通过对导游数据库比对和大量的走访调查核实,该视频中曝光的旅游团队系由云南美伦旅行社有限公司操作,视频中的导游为陈利利,导游证号码为:D-5301-007546。经调查,该团队行程为9月30日至10月5日“昆明—大理—丽江”5晚6日游,此段视频拍摄于10月4日 上午进世博园游览前。通过对旅行社及导游的调查询问,导游陈利利承认视频中“诚信满 满、件数满满、金额满满”等言行是其所为;云南美伦旅行社有限公司也认可该导游为其委派承担此团的导游业务。同时,根据对部分游客的回访,游客均确认该团 的导游就是陈利利,视频即为导游陈利利在该团队的行程中所为。


  根据调查情况及违规事实,昆明市旅游监察支队已于10月12日对违规导游及旅行社拟做出如下行政处罚:


  对云南美伦旅行社有限公司涉嫌违反《旅行社条例》第三十三条“旅行社及其委派的导游人员和领队人员不得有下列行为:第(三)款:欺骗、胁迫旅游 者购买或者参加需要另行付费的游览项目。”的行为,依据《旅行社条例》第五十九条的规定,拟对云南美伦旅行社有限公司作出罚款人民币十万元的行政处罚。


  对导游陈利利涉嫌违反《旅行社条例》第三十三条“旅行社及其委派的导游人员和领队人员不得有下列行为:第(三)款:欺骗、胁迫旅游者购买或者参 加需要另行付费的游览项目。”的行为,依据《旅行社条例》第五十九条的规定,拟对导游陈利利(D-5301-007546)作出吊销导游证的行政处罚。三年内不得重新申请导游证。


责任编辑:吴颜





文章关键词:
云南 强制消费

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