Used car trading platform vulnerabilities: accident cars new cars for sale-IT information
According to voice of the news reports of the evening rush hour, in the last few months, there are serious quality problems more than used car sale, used car trading platform issues frequently, not only to the owners haunt, has caused widespread concern in the community.
Mr CAO Wu used car trade in Changsha, a SUV based on the platform, the platform promises not car, but his delivery of the deposit when the vehicle only to find this used car accident had occurred.
Excellent letter on used car trading platform, the car is noted for the authentication source, offer the right, Cao paid 10,000 yuan deposit, however, things are not so simple.
Cao said, "writes at the website above is no accident, found that shock absorbers changed, had been hit. I find a car online, clearly says no accidents, and Wu staff accompanying me throughout the showroom and I sent in my deposit, review when you told me that it was an accident, without refund, it was cheated, right? ”
Automobile shock absorber failure can lead to poor driving stability, comfort, reporters learned that to become a certified letter, no major accident certification source, essential is to check the vehicle shock absorber. A vehicle through the trading platform of the official certification, proof of accident-free commitment made.
For our customers, excellent used car, Hunan Branch Manager Mr Sun said, "is problematic, 4S shop maintenance records. There is no maintenance records, we found only two years in the background, until June 2014, not behind, its problems should be between until June 2014 and 2016. ”
Mr Suen admitted that this car accident does occur, but maintenance is not in the 4S shop maintenance, there is no query to records.
Mr Sun told reporters, before they released the vehicle information, inquiries in respect of vehicle appearance and maintenance records, through only after the second review is noted for the excellent letter certified vehicles, obtain the appropriate warranty service. But the car at the time of initial authentication for the first time, it gives no proof of accreditation.
At present, Cao paid 10,000 yuan deposit, tripartite consultations. Reporters learned that recently many used car trade issue, but in fact, in front of the used car trade and a professional review, a total of more than more than 200 "professional inspection". About the hundreds of different testing procedures, many insiders say, most of the test is "the motions" in name only. Moreover, in addition to vehicle quality, buyers in the following rights in the process is fraught with difficulty.
Well-known human rights lawyer Qiu Baochang said hope used cars trading platform to business integrity, responsibility to consumers, with full respect for the consumers ' rights, cannot hide the fact, not fictional facts, there are no flaws, no major incident has taken place? So, how consumer rights? If this problem is found, it is settled, this is the most convenient and economical solution. If the settlement fails, you can complain to the regulators. You get some evidence, other commitments such as vouchers, lawsuit can go to, is to take the time cost, cost, cost, if it can be settled through negotiation is the best way, which nowhere in these cases can be solved by litigation.
Credit evaluation Center of the China Internet Association legal counsel, said Zhao occupation, if the seller used cars trading platform is itself poor regulation may be subject to greater legal risk. First of all, false propaganda network platform vendors, consumer behavior. Now seeing these cases, is the platform itself involved in advocacy, the platform all sellers on credit, commitment, and this is reality. Platform enabling commitment to consumers. For the platform, and its legal risks, legal responsibilities much bigger. Recommendations must be carried out within the scope allowed by laws related to advocacy and commitment.
二手车交易平台漏洞多：事故车变成新车出售 - IT资讯
据中国之声《新闻晚高峰》报道，最近几个月，就有多起二手车买卖出现严重质量问题，二手车交易平台问题频发，不仅给车主造成困扰，也引起社会各界的广泛关注。
长沙的曹先生通过优信二手车交易平台看上了一款越野车，平台承诺不是事故车，可是等他交完定金验车时才发现，这台二手车曾经发生过事故。
在优信二手车交易平台上，这台车被注明为认证车源，因为报价合适，曹先生交了一万元定金，然而，事情并非如此简单。
曹先生说：“当时网站上面写的是无事故，结果发现减震器换了，被撞过。我在网上找一台车，明明写着无事故，而且又有优信工作人员陪同我全程看车，我交了定金，你们复检的时候告诉我这是一辆事故车，又不退款，这不是被骗了吗？”
汽车减震器出现故障会导致行驶稳定性、舒适性变差，记者了解到，要想成为优信认证车、没有重大事故的认证车源，其中必不可少的一项就是对车辆避震器进行检查。一台事故车却通过了优信交易平台的官方认证，作出了无事故证明的承诺。
针对顾客反映的情况，优信二手车湖南分公司片区经理孙先生说：“车是有问题，在4S店没有维修记录。现在没有任何维修记录，在我们后台查出只有两年的，一直到2014年6月份，后面就没有了，它的问题应该在2014年6月份之后到2016年之间。”
孙先生承认，这台车确实发生事故，但是维修不是在4S店维修的，因此没有查询到记录。
孙经理告诉记者，他们在发布车辆信息之前，会就车辆外观以及保养维修记录进行查询，通过第二次复检之后才会注明为优信认证车辆，获得相应的质保服务。但这台车在首次进行初步认证的时候，就给出了无事故证明的认证。
目前，就曹先生缴纳的一万元定金，三方还在进行协商。记者了解到，近段时间发生过多起二手车交易问题，但事实上，在二手车交易前还有一个专业的复检，共有200多项“专业检查”。对于所谓的上百道检测程序，多位业内人士却表示，大多数检测都是“走过场”，形同虚设。此外，除了汽车质量问题，购车者在后续维权的过程中也是困难重重。
知名维权律师邱宝昌表示，希望二手车交易平台要诚信经营，要对消费者负责任，要充分尊重消费者知情权，不能隐瞒事实，不能虚构事实，有没有瑕疵，有没有发生过重大事故？那么，消费者如何维权？如果发现这种问题，最好是协商解决，这是最便捷最经济的解决方式。如果解决不成，可以向市场监管部门投诉。你掌握了一些证据，有对方的承诺等一些凭证，可以去提起诉讼，就是要花时间成本、费用成本，如果能够通过协商解决是最佳方式，在这些都走不通的情况下可以通过诉讼解决。
中国互联网协会信用评价中心法律顾问赵占领表示，如果二手车交易平台卖家自身监管不力，可能承受更多的法律风险。首先，网络平台卖家出现虚假宣传，欺诈消费者的行为更多。现在看到的这些案例，就是平台自身参与宣传，对平台上所有卖家进行信誉担保，进行承诺，而这种情况是不符实的。平台又对消费者做出了有利承诺。对于平台方来讲，它所承担的法律风险、法律责任要大很多。建议一定要在法律允许的范围内进行相关宣传和承诺。