If the smart machines completely replace small traders, shopping is like talking to NPC? -IT information

There are countless hawker stalls in life, perhaps we have been dealing with the vendors, even on one of life's experiences. As vendors gradually disappeared, being replaced by machines, these experiences will also be gone. However, understand in detail I found in horror, we have lost the experience, perhaps irrelevant--the machine replaced them, probably no harm in an inevitable.

Food stalls into a vending machine

Machines providing freshly squeezed orange juice is now everywhere. 4-5 oranges to make a glass of orange juice, you can see a window where you picked up a few oranges, rolling machine Rotary peeling process. Machines are supported with a touch screen, mobile payments, often bottom will leave Orange residue.

Subsequently, at guomao, Beijing landmark among takeout lunch boxes and vending machines. Different Yu Youbao brunch machines are limited to bread, snacks and other packaged foods, take-out food vending machine sales similar to the family, 7-Eleven trouble, Windows different Bento boxes in rotation, the selection of different tastes, you can choose to take a cold home heating, or the machine when China and Canada hot instant.

By extension, such as fruit pancakes, grilled cold noodles, cakes, rolls, hot and dry noodles, sausage, corn, hawker stalls selling all these things, in fact, are highly standardized foods. They are large-scale trafficking in of can be mounted on the machine. As long as the machine transport, distribution and maintenance cost has been reduced to human level, professional organizations will receive these hawkers market.

Vending machine compared artificial making food, at least has following several advantages: shipping fast--seconds speed shipping; can accurate of know you of requirements, and not because dialect, problem produced communication obstacles; can online points meal scheduled; can no machine or outside sold flexible take meal; can assured of paid treasure micro-letter paid, without worried sweep II dimension code of risk; out problem also has customer service, without worried food security problem.

Since then, looked at subway, one square meter stand at the gate of the school, I always think of these fixed pitches into a machine, what it would be like. --At least city will applaud the change.

A juicer circle of friends

When it comes to juicers, also behind different brands and different lakes. A shopping mall number of imported orange juice juicer is limited, therefore tend to see the different brands are the presence of one or two large supermarkets. The degree of specialization of these brands are also different, some of them relatively new brand, more vulnerable to all kinds of problems, I have such a problem.

In August this year, when I was in a mall to buy juice in Chongqing, the machine jammed, half didn't move, and then tap the screen nothing happens. Naturally, my ten bucks inside the machine. Call upon written 400 customer service phone line, a male voice told me to unplug the machine before inserting the wall plug, reboot the machine, and used his personal account, he transfers me a refund.

A few minutes later I got a text message: "Hello, I am a juicer after sales, my micro-signal is xxx." Received a refund from him, and afterwards make polite conversation with him, I did not remove him immediately, but points to his circle of friends. Forwarded most of the content is a hot chicken soup, mingled with the juicer to their own business development in different parts of the proud. Just last month, they seem to have also organized a United States tour of League activities. Looks like they really developed well.

Well, this is a juicer's circle of friends. Now I'm cut off time will be turned out of his circle of friends. My feelings for this brand is built in my circle of friends to see him by the fact that, after all, any other brand of juice Extractor, is not going to give me the opportunity to add friend.

But calm down, I always thought about a problem. If a juicing machine or vending machine, turning the public into personal accounts in the form of, or maintains an official micro-blog, looking for someone to sell MOE to operate, will also create the same feeling? Now fashionable anthropomorphic machine, cat-cat mascot for it created a personal Twitter @ Oh my head is so heavy, so, as long as the machines making up a particular ID, is not far from the complete simulation.

All moved can be copied?

I began to think that reality TV vendors to communicate with customers, he may be the machines after the most regrettable loss. However, General vendors able to provide limited personal information, and can easily be copied. The feelings of these people, will also be a certain degree of simulation or immersive.

Reminds me of childhood experience, when I go to a pancake fruit stalls, my aunt asked, pointing to a pile of fried sliced this is what, the wife of slightly but said "crackers. "Little me, a pile of stuff that usually is not added to the pancakes, and feels like a fantastic product, but to hear her out, it suddenly lost its aura of mystery.

A shop can provide the number and variety of things is limited, only a pancake shop of extra thin pancakes or sausages, and not providing buns or Hamburg. Feel this is the only thing this store can I--"I have is not much, but only these"--such a feeling, an unprecedented rise in my heart.

Lonely feelings of the moment, I still remember. I understand that a vendors engaged in a single activity and behind the family, their life can be as simple as a few words concentrates, things that could be said, are not so much of our thought.

I am Tencent ? after you see, an interview with a teacher asked her students to interview their most miserable people, alike went to interview sweeping Boyle, is like College interview on class I, class alike go to aunt to interview a street stall selling in corn. After interviewing job, ask questions and answers almost exactly. This is you can create a standardized script--like "another arrow in my knee."

Well, you have to admit, an NPC in the game as a vendor, you can't feel anything. All vendor's oral history, in my opinion, too, will become to converge--come from far away from local provinces, displaced from their homes to make a living, and so on.

So, after a machine has a personality says, may not be the kind of personification in fairy tales--wishful thinking like toy story, toy after master left the House closed door party, before the host comes back up everything--but we're fed up of xianglinsao General description, even is not in line with our values of Word redundancy.

To more please customer, simulation small vendors of machine interactive, may will is a bot, but it said of will will is "improved version of" small vendors words, if you willing to words, even can with you on philosophy on life--and you does not note to this paragraph dialogue reflected out of knowledge accumulated, impossible is a sunrise and for, sunset and card of vendors can master of.

When the vendor information was copied out by refining, enough to replace some professional and without errors, when, artificial intelligence has availability service; deterioration, there is a certain degree of distortion simulation of interaction, just able to deceive a human perception can replace and eliminate the real industry, do not need to restore 100%. Only the "power" when people machine simulation to study how close to reality, like Ang Lee 120 frame technology fills the gap between 24 frames--but at that time, vendors ' body died long ago.

如果智能机器完全代替小商贩，购物是否像和NPC聊天？ - IT资讯

生活中有无数的小摊小贩，也许我们都有过跟小贩打交道，甚至感觉上了人生一课的经历。当小贩们逐渐消失，被机器替代的时候，这些经历也将会不再出现。然而，细细体会之后我略带惊恐的发现，我们失去的这些体验，也许是无关紧要的——机器替代他们，也许是一种没什么坏处的必然。

食品小摊变成自动售货机

提供鲜榨橙汁的机器现在已经遍地都是。使用4-5个橙子做出一杯橙汁，你可以在一个玻璃窗当中看到你挑到了哪几颗橙子，如何滚落下机器旋转去皮的过程。机器都支持用触摸屏点单，手机支付，往往杯底还会留下橙子的残渣。

随后，在国贸等北京地标当中出现了外卖饭盒的自动售货机。不同于友宝部分机器的早午餐仅限于面包、点心等包装食品，外卖售货机是销售类似全家，7-Eleven的便当，玻璃窗当中不同的便当盒在旋转，挑选不同的口味，就可以选择拿走冷的带回家加热，还是在机器当中国和加拿大热即食。

其实推而广之，像是煎饼果子，烤冷面，手抓饼，肠粉，热干面，烤肠，玉米，这些所有的小摊小贩可以售卖的东西，其实也都是高度标准化的食物。它们是完全可以被装在机器当中大规模贩卖的。只要机器运输、配送和维护的成本已经降到了可以替代人工的程度，专业的组织就会出来接收这些小摊贩的市场。

售货机相比人工制作食品，至少有以下几个优点：出货快——秒速出货；能准确的知道你的要求，而不会因为方言等问题产生沟通障碍；可以网上点餐预定；可以无人机或者外卖灵活取餐；可以放心的支付宝微信支付，不用担心扫二维码的风险；出问题也有客服，不用担心食品安全问题。

此后，看着地铁口，学校门口一个个一平方米的小摊，我就总会想起这些固定摊位变成一台台机器，那会是个什么样子。——至少城管会举双手赞成这一改变。

一台榨汁机的朋友圈

说到榨汁机，也有不同的品牌和背后不同的江湖。一个购物中心当中能引进的橙汁榨汁机数量是有限的，因此往往能看到不同品牌都派了一两个进驻大型的超市。这些品牌的专业化程度也各有不同，其中一些比较新的牌子，更容易出现各种各样的问题，我就碰到了一个这样的问题。

今年8月份，我在重庆一家购物中心买果汁的时候，机器卡住了，半天都没动弹，然后点击屏幕就没有任何反应了。自然，我的十块钱还在机器里面。拨打机身上所写的400客服电话，一个男声叫我先拔下机器插在墙壁上的插头，重新启动机器，然后用微信加他个人的账号，等他给我转账退款。

几分钟后我收到一条短信：“你好，我是榨汁机售后，我的微信号是xxx”。在收到他的退款，并且跟他客套一番之后，我没有马上删除他，而是点开了他的朋友圈。大多数内容是转发热门鸡汤，中间夹杂着对自己代理的榨汁机业务拓展到不同地区的自豪。就在上个月，他们似乎公司还组织了一次去美国旅游的团建活动。看起来他们确实发展的不错。

喏，这是一只榨汁机的朋友圈。现在我隔断时间就会翻出他的朋友圈看看。我对这个品牌的感情基本就建立在我能够看到他的朋友圈这一事实上，毕竟其他任何品牌的榨汁机，都是不会给我机会加好友的。

不过冷静下来，我也总在思考一个问题。如果一个榨汁机或售货机，把公众号改成那种个人账号的形式，或者维护一个官方微博，找专人各种卖萌来运营，是否也会给人造成同样的感觉呢？现在都时兴把机器拟人化，天猫也为它的猫型吉祥物创建了一个个人微博@我的头好重啊啊啊，所以接下来，只要给机器编造一个特定的ID，也就离完全的模拟不远了。

所有的感动都可以被复制？

我一开始认为，真人摊贩跟顾客之间的交流断绝，可能是机器替代人之后最令人遗憾的损失。但是，普通小贩能提供的个性化信息有限，且极易被复制。这些人的情感，也会被一定程度的模拟，甚至足以乱真。

我想起幼年的一个经历，当时我去一家做煎饼果子的摊位，我指着一叠油炸过的薄片问阿姨这是什么，老板娘略带无奈的说“薄脆啊。”小小的我感觉，那一叠东西平时并不加在煎饼里面，感觉像是一个神奇的产物，但听过她如此说完，就顿时丧失了神秘的光环。

一家店里能提供的东西数量和品种都是有限的，一家煎饼店只能提供加了薄脆或者加了香肠的煎饼，而不能提供包子或者汉堡。感觉这是这家店能给我的唯一的东西——“我所有的虽然不多，但却只有这些了”——这样的感觉，前所未有的涌上心头。

那一瞬间产生的孤寂的情感我至今还记得。我越发明白，一个从事单一活动的摊贩以及背后的家庭，他们的人生都可以简单到用寥寥数语浓缩出来，可以说的事情，自然也没有我们一厢情愿以为的那么多。

之后我在腾讯·大家看到，一位老师要她的采访课学生去采访他们遇到的最惨的人，不约而同都去采访了扫地大妈，就像我自己大学上采访课，全班不约而同都去采访马路中摆摊卖玉米的大妈。此后采访作业，问的问题和回答几乎都一模一样。这是可以做成规范化脚本的——就像“我膝盖中了一箭”。

好吧，你不得不承认，用一个游戏中的NPC来当小摊贩，你几乎感觉不到什么损失。所有小贩的口述历史，在我看来，也必将变得趋于一致——来自离当地很远的省份，为了生计背井离乡过来，云云。

所以，一个机器拥有人格以后说的话，可能不是我们一厢情愿的那种拟人童话——类似《玩具总动员》，玩具们在小主人离开家关上房门以后开派对，又在主人回来以前收拾好一切——而是我们听厌了的祥林嫂一般的描述，甚至是不符合我们价值观的话语冗余。

为了更讨好客户，模拟小商贩的机器交互，也许会是个bot，但它说的将会是“改良版的”小商贩的话，如果你愿意的话，甚至可以跟你谈哲学谈人生——而你丝毫不会注意到这段对话体现出的知识积累，不可能是一个日出而作，日落而息的摊贩能掌握的。

当摊贩们的信息被提炼复制出来，已经足够替代一些职业化的回复且不会出错时，人工智能客服就具备了可用性；劣化的，有一定程度失真的模拟交互，只要仅仅能大致骗过人类的感知，就可以替代并消灭真人的产业，并不需要100%还原。只有“学有余力”的时候，人们才会去研究机器模拟如何更接近真人，像李安的120帧技术填补了24帧之间的空白——而那个时候，摊贩的真身也早就消亡了吧。