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The author:(作者)aaapublished in(发表于) 2013/12/11 8:48:11 Nokia strong： Samsung S4 is on fire， I give you for free Lumia，
Nokia hard: Samsung S4 is on fire, I give you free S4 Lumia-Samsung, Nokia, Lumia-IT information Nokia hard: Samsung S4 is on fire, I give you free Lumia
The Technorati last week sent a Twitter, is related to Canada's YouTube user uploaded a video of his friend's Galaxy S4 fire. Samsung did not immediately change your mobile phone for his friend, but the author, asking him to remove the video. Now, Nokia to his friend, Richard Wygand offers a Lumia phone.
Wygand told Quartz said, now frozen point not just Samsung seeking to delete a video, but also compensation for Samsung a "like" cell phone. Wygand wants a same mobile phone as compensation, because the phone's warranty not.
Wygand says, "I have been using it for years Samsung cell phone. I never had a similar problem. However, since the customer service, I decided to no longer have the Samsung cell phone ".
According to the Wygand version, here's the thing, that night he stayed at his friend, and when he woke up, he caught a smell of burning, and then he look around where taste is coming from, he discovered that the burning smell is charging and the charger in the wall issue. Samsung Galaxy S4 battery overheating problem has been going on for several months.
Funny thing, Nokia battery overheating in 2007 has encountered a similar problem. Matsushita model occurs when the phone is in charge of the blast. This story led directly to Nokia's market value in one day lost almost $ 1 billion.
In order to avoid a tragedy similar to the Nokia, Samsung had to deal with this event, face its consumers, not resolved by legal departments.
诺基亚猛：三星S4着火，我免费给你Lumia - 三星S4,诺基亚,Lumia - IT资讯诺基亚猛：三星S4着火，我免费给你Lumia
The technorati在上周发了一条Twitter，是关于一位加拿大的YouTube用户上传了一个他朋友的Galaxy S4着火的视频的。三星没有立即为他朋友更换手机，而是撰文要求他删除这个视频。现在，诺基亚向他朋友，Richard Wygand免费提供一台Lumia手机。
Wygand告诉Quartz说，现在僵持的点不只是三星要求删除视频，而且还要三星赔偿一个“相似”的手机。Wygand想要一个相同的手机作为赔偿，因为手机的保修期还没过。
Wygand说，“我已经用了好几年三星的手机了。我从来没有发生过类似的问题。但是，自从这次的客户服务后，我决定再也不用三星的手机了”。
根据Wygand的说法，事情是这样的，那天晚上他在他朋友那里过夜，当他醒来的时候，他闻到一股烧焦的味道，然后他就周围看看味道是哪里发出来的，他发现那焦味使用墙上正在充电的手机及充电器发出的。三星Galaxy S4的电池过热问题已经持续了好几个月了。
有趣的事，诺基亚在2007年也遇到过类似的电池过热问题。一些Matsushita型号的手机在充电时发生了爆炸。这个新闻直接导致了诺基亚在一天内市场价值损失了差不多10亿美元。
为了避免发生类似诺基亚这样的惨剧，三星必须好好处理这个事件，直面其消费者，而不是通过法律部门来解决。
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