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published in(发表于) 2014/8/21 8:59:51
Administration for industry and Commerce opened check electrical contractor 7th returns

Jinghua times dispatch (reporter Yuan Guoli) reporter learned yesterday from the State administration for industry and commerce, according to the consumer protection law of 7th "return of goods without reasons", the State administration for industry and Commerce recently issued a circular, demanding industrial and commercial departments to inspect the implementation of power enterprises, urging enterprises to seriously implement the relevant provisions of the new law.

The new consumer protection law since March 15 this year after the implementation, the implementation of some companies has been criticized by consumers, "7th no reason to return," the biggest problem. Beijing Municipal Association has published a survey on online shopping, over 60% of the consumer, "said 7th, return of goods without reasons" encountered obstacles. The Association published in hot spots of complaints in the first half, "7th no reason to return the" poorly implemented a complaint hot one.

In this regard, the State administration for industry and Commerce issued a circular asking all local business sectors to guide enterprises through such measures as refining system, perfecting the program, 7th "return of goods without reasons" provisions to the letter. State administration for industry and Commerce called for further expanding the coverage of 12315 consumer rights in electronic commerce service, guide enterprises to strengthen and improve the services, ensure the implementation of safeguarding consumers ' social responsibility of operators.

In accordance with the request of the State administration for industry and commerce, and Commerce departments across China to overhaul enterprises to implement "7th return of goods without reasons" relating to the provisions of, with focus on e-commerce Enterprise labeling provisions not applicable no reason to return merchandise, purchase process, "one to one" confirmation link, as consumers opened the package being refused back no reason to return goods identification and other aspects of the case. Once discovery violations infringe consumers ' electricity enterprises, to be severely punished. Meanwhile, summary of data related to complaints, reports and advice on analysis, mining claim hot and difficult issues, develop solutions, and e-commerce enterprises in early September before implementation of the new consumer protection law 7th "return of goods without reasons" examination and related complaints reported.

(Original title: Administration for industry and commerce to open check the electrical contractor 7th "return")

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