Which strong cell phone service? Apple bottom, Nubian-service, Samsung, Lenovo-IT information

IT information news March 18 message, after-sales service how is consumers purchase phone need consider of important aspects, recently China quality miles line Association in Tianjin, and Shanghai, and Chengdu, 13 a city on OPPO, and Huawei, and Apple, and Lenovo, 10 a phone brand sales and the maintenance window service quality from core service, and auxiliary service, three big class 14 items service index for has evaluation, results displayed Samsung phone after-sales service reached has b class standard, get best.

It is reported that the scores from high to low as A:91 points, B:81 points, C:60 points, D:59 points, resulting in a brand reaches a class to reach b class only four brands and the remaining 6 brand is a category c, Phone average of 77.13 points respectively; Meizu phone average of 76.62 points, cool mobile phone average of 76.23 points; OPPO Opal phone average of 75.54 points; phone average of 73.59 points, Nubian phone average of 70.50 points.

In addition, data from the China Association for quality around the show: 2015 national consumer rights protection agency has accepted cell phone complaint 122,800, for 7 consecutive years among the first consumer complaints, 16.92% per cent of product complaints. Consumer complaints focused on: first, the mobile phones vulnerable to corrupt video, black screen, crash, signal instability, performance failures; the second, after-sales maintenance cycle, not to perform cell phone "three packs of" obligations; three, some dealers suspected of selling counterfeit, refurbished machines. China quality around the world prompted the Association for consumers: repairing mobile is the best choice in the regular channels (official flagship store on line or below the line of the specified chain, stores), and try to buy the original follow-up warranty service, once the phones man-made damage, can get the original manufacturer′s warranty.

手机售后服务哪家强？苹果、努比亚垫底 - 售后服务,三星,联想 - IT资讯

IT资讯讯 3月18日消息，售后服务如何是消费者购买手机需要考虑的重要方面，近期中国质量万里行促进会在天津、上海、成都等13个城市对OPPO、华为、苹果、联想等10个手机品牌销售及维修窗口服务质量从核心服务、辅助服务等三大类14项服务指标进行了测评，结果显示三星手机售后服务达到了B类标准，获得最佳。

据悉，评分从高到低依次为A:91分以上，B:81分以上，C:60分以上，D:59分以下，结果没有一个品牌达到A类，达到B类的品牌只有四个，其余6个品牌都是C类，分别是小米手机平均得分为77.13分；魅族手机平均得分为76.62分；酷派手机平均得分为76.23分；OPPO欧珀手机平均得分为75.54分；苹果手机平均得分为73.59分；努比亚手机平均得分为70.50分。

另外，中国质量万里行促进会提供的数据显示：2015年全国各类消费维权机构共受理手机投诉12.28万件，连续7年位居消费品类投诉第一位，占商品类投诉的16.92%。消费者投诉主要集中在：一、手机易出现花屏、黑屏、死机、信号不稳定等性能故障问题；二、售后维修周期长、不履行手机“三包”义务等；三、部分经销商涉嫌销售假冒、翻新机等。中国质量万里行促进会提示广大消费者：维修手机最佳选择是在正规渠道(线上官方旗舰店或线下指定的连锁、加盟店)，并尽量购买原厂的后续质保服务，一旦手机出现人为损坏，可以得到原厂的及时保修。