Spring Festival transportation specialist did not return home, express the backlog into the deserted mountains sent-express-IT information

A week ago, from Henan by yuantong express mail items, thought two or three days will be sent to Beijing, but a week later, courier hasn't been delivered. Reporters found that in the days after the Chinese new year period, a lot of people reflect the yuantong express packages sent long delays. Staff explained after the courier to the shortage is the main reason. On February 7, the courier parcels shipped from Nanyang in Henan province, Zhang identity cards. On February 8, the express to Beijing.

Zhang, received no later than February 9 to express. But until yesterday, on February 13, he still can't wait to send a courier. Mr Zhang said he plans to travel, waiting for ID cards to buy train tickets. Express displeasure, had delayed his trip.

Mr Zhang e-mail address is written on the express Shijingshan. Based on tracking information, yesterday, he found yuantong express in Shijingshan warehouse. A door, a sight that he was taken aback by it. All kinds of courier packages piled on the ground, piled like a hill. And express the formation of "the hills" than squat on the inside looking for express delivery staff, is very small.

Zhang said he was worried, for staff to help in the search. But the staff pointed to the pile of packages, and let him go. Squat for a long time, and still can't find it. "May be buried at the bottom, can't find it, can't find it now. "The staff explained to him, many couriers didn't come back after the Spring Festival, so shorthanded, sorting and distribution in time.

Zhang's story is not alone, in recent days, the reporter received a lot of complaints about the lack of express delivery. Xiao Li who lives in majiapu, in Taobao buy yuantong express delivery. On February 6 in a Beijing package, served until 6 days later.

Who lives in Guang an men Wai Zhang, found myself parcel not delivered. Reporter to join him, found at CAI Hu Ying yi express warehouse. Warehouse, express filled shelves. Staff said the courier had gone home during the Spring Festival, but time is not fixed. Some evening six back, some to return until after the Lantern Festival. But during the Spring Festival period, express packages normally shipped to the warehouse, causing a massive backlog. Sometimes, the recipient can't wait, you will arrive at the warehouse to find. Staff said the parcel will not be lost, but in a heap is not easy to find.

During the Festival express out of business, it does cause inconvenience to many people's lives. Found itself a small piece from the express said, as a service industry, express also to shopping malls, restaurants, hospitals, leaving the person on duty during the Spring Festival, adhere to the public service? "To the Chinese new year, to members of the public when they really need to go out of business and no one, how can we trust? ”

配送员春节回家未归，快递积压成山无人送 - 快递 - IT资讯

一周前，张先生从河南通过圆通快递寄了一份物品，原以为两三天就能送到北京，没想到一周过去了，快递还没送来。记者调查发现，在春节过后的这段日子里，很多市民都反映圆通的快递包裹延迟很久才送。工作人员解释，节后快递员人手不足是主要原因。2月7日，内有张先生身份证的快递包裹从河南南阳发货了。2月8日，快递就到了北京。

张先生以为，最迟2月9日也能收到快递。但直到昨天，也就是2月13日，他仍然没有等到送件的快递员。张先生说，他有出行的计划，一直等着用身份证去买火车票。快递不快，已经耽误了他的行程。

张先生的快递上写的收件地址是石景山。根据物流跟踪信息，昨天，他找到了圆通快递在石景山的库房。一进门，里面的景象让他大吃一惊。各种各样的快递包裹堆在地上，像小山一样堆着。与快递形成的“小山”相比，半蹲在里面找快递的工作人员，显得很渺小。

张先生说，自己很着急，让工作人员帮忙寻找。但工作人员指着那堆快递包裹，让他自己去找。张先生蹲着找了很久，仍然没找到。“可能是被埋在最底下，找不到也没法找了。”工作人员向他解释说，春节后很多快递员还没回来，因此人手不够，来不及分拣配送。

张先生的遭遇并非个例，最近几天，本报记者接到了很多关于快递配送不力的投诉。家住马家堡的小李，在淘宝网上买的东西由圆通快递配送。2月6日就到了北京的包裹，直到6天后才送达。

家住广安门的小张，发现自己的快递包裹迟迟没送来。记者和他一起，找到了位于菜户营的一处快递库房。库房里，快递堆满了货架。工作人员说，春节期间快递员都回家了，但返回的时间不固定。有的初五初六就回来了，有的要元宵节之后才回来。但在春节期间，快递包裹仍然正常运到库房，就造成了大规模积压。有时，收件人等不及了，就会到库房来找。工作人员说，快递包裹基本不会丢失，但是堆在一起的确不容易找到。

春节期间快递停业，这的确给很多市民的生活带来不便。从快递堆里找到自己包裹的小张说，作为服务行业，快递是否也该向商场、餐厅、医院一样，在春节期间留下值班人员，坚持为市民服务呢？“到了春节，到了市民真的需要的时候就停业没人了，还怎么让大家信任呢？”