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published in(发表于) 2017/2/24 23:44:42
Media: Deputy Governors were forced to shop, Yunnan travel redemption

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Media: how redemption, Vice Governor of Yunnan tourism by forced shopping |, Vice Governor of Yunnan tourism | forced shopping | _ news

Thought force shopping just treatment of ordinary consumers, but, recently, the Vice Governor of Yunnan province, suffered the same as ordinary tourists.


According to the people's daily reported, before the Spring Festival, Vice Governor of Yunnan province, Chen Shun to tour as ordinary tourists, seen him stimulated. In a tourist shop, visitors enjoy the "one-on-one" service. To put it bluntly, the so-called "one to one" is man-to-man, and tourists are not up to a certain amount, don't want to go out of doors. "Club of old and small, this business is capable of! ”


In fact, businesses can do this draw, also had been doing. But, in the absence of prior to the experience, Deputy Governor lacks intuitive feelings. Erase the identity, the title of the Deputy Governor, mingled with tourists and is a regular visitor, enjoy man-to-man shopping service, is not surprising. This shows that Yunnan tourism order of chaos, not flies occasionally stare at "sew egg" small probability events, it became normal phenomenon.



Whether it be repeated in Lijiang "tourists" event, or Deputy Governor experienced forced consumption, neither is entirely individual, isolated incidents. They correspond to a more rich and complex realities of the environment, is a "type" issue. What's more, for managers of a "rare" and once placed onto specific tourists, it means "disaster".


315 complaints of people's daily tourism platform of the latest data show that in the complaint from the Chinese provinces of Yunnan tourist complaint rates starting from 2014, three years in a row "grabbed" China first. In 2016, the platform received a total of 797 complaints, of which Yunnan has 316, to 40%. But it is in stark contrast with it, in the case of a sharp increase in the volume of complaints, Yunnan province in 2016 complaint reply rate for the first quarter was 0.


A group of such data, see local travel chaos in the environment for a long time, are too complicated, and a manager of incredible arrogance.


Yunnan Provincial Governor Ruan chengfa wrath of the Yunnan Provincial Executive meeting held on February 10, asked: "some shopping is so arrogant, why not shut off? Someone behind the bar! "Obviously, shopping stores, in the scenic area, roots still lies in the local government sector's duty and management commitment.


When there is an economy highly dependent on tourism, with each "South of the clouds" guests with views of the first to be considered as "fish belly", when many sectors, officials are deeply involved tourism value chain to Qing dynasty, when a Deputy Governor to lose the identity of asylum would be strong buying, the Yunnan travel redemption is destined to become very difficult.


No matter how difficult, should severely punish. Cut travel agent, shopping and grey value chain between Guide and driver to address the deeper ills of the industry can no longer push, drag, and grinding.



Text/Hu Yinbin




>: Tang Li Weishan





Article keywords:
Forced shopping, Vice Governor of Yunnan tourism

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The Beijing News
媒体:副省长被强迫购物 云南旅游怎么救赎|副省长|强迫购物|云南旅游_新闻资讯

  原本以为强制购物只是普通消费者的待遇,不料,近日,云南省副省长的遭遇竟与一般游客一样。


  据《人民日报》报道,春节前,云南省副省长陈舜以普通游客的身份参团旅游,所见所闻让他深受刺激。在一家旅游购物商店,游客享受到“一对一”服务。说白了,所谓“一对一”就是人盯人,游客购物达不到一定金额,甭想走出店门。“团里有老有小的,这种事商家也干得出!”


  其实,这种事商家当然干得出,也一直在干。只不过,在没有切身体会之前,副省长缺乏直观的感受而已。抹掉了身份、头衔的副省长,混杂在旅游团里,也就是一个普通游客,享受人盯人购物服务,一点也不奇怪。这表明,云南省旅游秩序的混乱,并不是几只苍蝇偶尔盯盯“有缝鸡蛋”的小概率事件,而已成为常态化的现象。



  无论是一再发生的丽江“游客被打”事件,还是副省长亲身体验的强迫消费,都不完全是个别、孤立的事件。他们都对应着更为丰富、复杂的现实环境,是一个“类型化”的问题。何况,对于管理者而言的“极个别”,一旦放置到某些具体的游客身上,则意味着实实在在的“灾难”。


  人民网旅游315投诉平台的最新数据显示,在来自中国各省的旅游投诉中,云南旅游投诉率从2014年开始,已连续三年“霸占”中国榜首。仅2016年,该平台共收到797条投诉,其中云南就有316条,占到4成。但与之形成鲜明反差的是,在投诉量剧增的情况下,云南省2016年一季度投诉回复率竟然为0。


  这样一组数据,照见的是当地旅游环境由来已久、盘根错节的乱象,以及管理者让人难以置信的傲慢。


  难怪云南省长阮成发在2月10日召开的云南省政府常务会议上怒问:“有些购物店之所以那么嚣张,为什么就关不掉呢?背后有人吧!”可见,现象出在购物店、出在景区,根子仍在于地方政府部门的履职态度与治理决心。


  当一个地方的经济高度依赖旅游,当每个向往“彩云之南”美景的客人首先被视为“鱼腩”,当诸多部门、官员都深涉旅游利益链条难以自清,当一个副省长一旦失去身份的庇护就会遭到强购,则云南旅游的救赎之路注定会变得异常艰难。


  而无论多么艰难,也应该狠狠整治了。切断旅行社、购物店和导游、司机之间的灰色利益链条,解决行业的深层次痼疾,不能再推、拖、等、磨了。



  文/胡印斌



>责任编辑:李伟山





文章关键词:
副省长 强迫购物 云南旅游

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