Bear children in the game consumer, United States Court asked Amazon for a refund-IT information
On November 13, according to foreign media reports, the United States District Court judge yuehan·kaohenuoer (John Coughenour) recently ruled that Amazon at home does not need to be informed, initiated by the children's own app purchase costs back to the customer, but rejected the United States regulators asked Amazon a one-time request to be paid $26.5 million.
July 2014, United States Federal Communications Committee (FTC) had to United States place court submitted complaint, allegations Amazon failed to tried to avoid children in parents not informed of situation Xia, free through mobile equipment purchase mobile application in the of paid game project, like pet shop real language (Pet Shop Story) and glacier century village (Ice Age Village), led to produced has near more than 86 million dollars of without authorized costs.
The Court pointed out that Amazon needs to establish a "notify the claims mechanism" (notice-and-claims), from the beginning of 2017 issued payment reminders to parents, and to return the funds.
Judge kaohenuoer said the approach "to both sides over a disputed number of one-time payment amount is too large and leads to uncertainty. In addition, this approach, aimed at clarifying the responsibility lies in the Amazon, but also to return refunds to customers. "Kaohenuoer also said the FTC raised $26.5 million cost of damages" too high ", and endorsed the Amazon" purchases of failed password attempts, probably has nothing to do with unauthorized app purchase behavior in children, "said.???Amazon has to be provided in the form of gift card refunded money, was the judge refused, the judge added, there is no doubt that Amazon would like to take the opportunity to claw back some profits. Amazon and the FTC did not immediately respond to requests for comment.
Early in 2014, the FTC has reached a settlement with Apple and Google for a similar issue, at the time of the settlement, Apple and Google respectively agreed to return to the customer at least $32.5 million and at least $19 million in fees. As of now, the three companies have improved their passwords and other controls, so as to avoid unauthorized purchases within the application.
熊孩子在游戏里消费，美国法院要求亚马逊退款 - IT资讯
11月13日消息，据外媒报道，美国地方法院法官约翰·考赫诺尔（John Coughenour）日前作出裁定，亚马逊需要将那些在家长不知情情况下、由儿童自己发起的应用内购费用返还给客户，但拒绝了美国监管机构要求亚马逊一次性支付2650万美元的赔款请求。
2014年7月，美国联邦通讯委员会（FTC）曾向美国地方法院递交诉状，指控亚马逊未能尽力避免儿童在家长不知情的情况下，随意通过移动设备购买移动应用中的付费游戏项目，比如《宠物店物语（Pet Shop Story）》和《冰河世纪村庄（Ice Age Village）》，导致产生了近8600多万美元的未经授权费用。
法院裁定指出，亚马逊需要建立起一套“通知索赔机制”（notice-and-claims），从2017年年初开始向家长发出还款提醒通知，并退还这些款项。
法官考赫诺尔称，这种方法“能够消除双方因争议过大的一次性赔付金额数目而导致的不确定因素。此外，采取这种方法，旨在明确责任在于亚马逊，而且能够将退款归还适合客户。” 考赫诺尔还称，FTC提出的2650万美元损害赔偿费用“过高”，并赞同亚马逊“一些口令尝试失败的购买行为，可能跟未经授权的儿童应用内购行为无关”的说法。但亚马逊提出拟以发放礼品卡的形式退还款项时，遭到这名法官拒绝，该法官补充说，毋庸置疑，亚马逊想趁机挽回一些利润。 亚马逊及FTC均未立即回应置评请求。
早在2014年，FTC曾因类似问题与苹果和谷歌达成和解协议，在当时的和解协议中，苹果和谷歌分别同意向客户退回至少3250万美元和至少1900万美元的费用。截至目前，上述三家公司均改进了它们的密码和其他控件设置，从而避免再次产生未经授权的应用内购买费用。